{"id":397823,"date":"2026-01-07T16:09:13","date_gmt":"2026-01-07T16:09:13","guid":{"rendered":"https:\/\/www.newsbeep.com\/au\/397823\/"},"modified":"2026-01-07T16:09:13","modified_gmt":"2026-01-07T16:09:13","slug":"i-was-denied-smear-test-four-times-because-of-wheelchair-access","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/au\/397823\/","title":{"rendered":"&#8216;I was denied smear test four times because of wheelchair access&#8217;"},"content":{"rendered":"<p>Isobel Fry,North Westand<\/p>\n<p>Lauren Hirst,North West<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.newsbeep.com\/au\/wp-content\/uploads\/2026\/01\/1767627013_869_grey-placeholder.png\" class=\"sc-5340b511-0 gUePlo hide-when-no-script\" aria-label=\"image unavailable\"\/><img decoding=\"async\"   src=\"https:\/\/www.newsbeep.com\/au\/wp-content\/uploads\/2026\/01\/aa3b52e0-eaff-11f0-8e8e-7f477e15473f.jpg.webp.webp\" loading=\"eager\" alt=\"BBC Emily Salter, who is wearing a pink jumper, is in her wheelchair in her living room. There is a television on a cabinet and patterned wallpaper in the background. She is smiling at the camera. \" class=\"sc-5340b511-0 hLdNfA\"\/>BBC<\/p>\n<p>Emily Salter has called for more accessible and inclusive healthcare services for disabled women<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">A woman who uses a wheelchair said she had &#8220;given up&#8221; trying to have a cervical screening after turning up for an appointment to find she could not get inside a treatment room. <\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">Emily Salter, who is unable to walk after falling from a 9m (30ft) cliff seven years ago, said she had tried to arrange for the screening, known as a smear test, four times but appointments had been cancelled due to accessibility issues.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">The 33-year-old, from Preston, Lancashire, said: &#8220;I thought the NHS would be a safe place for me to go without having to worry or panic beforehand.&#8221;<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">An NHS England spokesperson said screening services are &#8220;expected to make reasonable adjustments&#8221; to support women with disabilities.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">This includes &#8220;ensuring suitable facilities and access to specialist equipment where needed&#8221;, the NHS spokesperson added. <\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">A survey by the Spinal Injuries Association found two-thirds of women with physical disabilities had not been able to attend a smear test appointment.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">Just under half of those cited accessibility issues as the top reason for this.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">&#8220;When I&#8217;m on the phone I always say I&#8217;m in a wheelchair, I can&#8217;t stand up, just to make them aware&#8221; said Salter. <\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">&#8220;You turn up and the building has steps to go inside. The next one, the room was that small that the wheelchair wouldn&#8217;t fit next to the bed.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">&#8220;And then the fourth one, they actually rang me to cancel because they said it wasn&#8217;t accessible.&#8221;<\/p>\n<p>&#8216;Entirely preventable&#8217;<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">Dharshana Sridhar, campaigns manager at the Spinal Injuries Association, said: &#8220;The system is not made for women&#8217;s health to start with and then it&#8217;s even worse for women with disabilities.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">&#8220;And then some of the barriers are actually entirely preventable, like inadequate equipment, like a lack of height adjustable examination beds, but none of this has been happening for decades.&#8221;<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">Local screening teams can &#8220;offer practical support such as longer appointments at accessible sites and alternative clinic options&#8221; to help women with physical disabilities, the NHS spokesperson said. <\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">But Salter said she had &#8220;given up&#8221;, adding: &#8220;I don&#8217;t know what more I can do to access these services.&#8221;<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">&#8220;I just think it&#8217;s very sad that we&#8217;re put in a position where we feel bad about ourselves because we can&#8217;t access the healthcare,&#8221; she said.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">&#8220;I&#8217;m grateful for what the NHS has done for me. They&#8217;ve showed me I can live again.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">&#8220;Life doesn&#8217;t end when you have a spinal cord injury but I want my life to continue and if I can&#8217;t have these checks for cancer then they&#8217;re not going to be able to catch it quick enough.&#8221;<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.newsbeep.com\/au\/wp-content\/uploads\/2026\/01\/1767627013_869_grey-placeholder.png\" class=\"sc-5340b511-0 gUePlo hide-when-no-script\" aria-label=\"image unavailable\"\/><img decoding=\"async\"   src=\"https:\/\/www.newsbeep.com\/au\/wp-content\/uploads\/2026\/01\/a03bdb10-eb00-11f0-8e8e-7f477e15473f.jpg.webp.webp\" loading=\"lazy\" alt=\"Sally Jones, who is wearing a grey hooded jumper, is sitting on a black leather couch. She is smiling at the camera. \" class=\"sc-5340b511-0 hLdNfA\"\/><\/p>\n<p>Sally Jones said those with disabilities have to &#8220;keep on nagging to be heard&#8221;<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">Sally Jones, from Ellesmere Port, Cheshire, was left paralysed from the waist down after a motorbike crash in January 2020.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">The 45-year-old has a history of abnormal cells in the family so she said she had been left feeling worried that she had not been able to have the test.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">&#8220;I try to put it at the back of my mind,&#8221; she said.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">&#8220;I think given the family history as well, I&#8217;m probably one of the people that should be going for regular tests.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">Sally said she had also been left humiliated after she was given no option but to have her coronavirus vaccination outside due to a lack of access at the site. <\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">&#8220;It&#8217;s a battle,&#8221; she said. <\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">You&#8217;ve got to be proactive and you&#8217;ve got to row your own boat and you&#8217;ve got to keep on nagging to be heard.&#8221;<\/p>\n","protected":false},"excerpt":{"rendered":"Isobel Fry,North Westand Lauren Hirst,North West BBC Emily Salter has called for more accessible and inclusive healthcare services&hellip;\n","protected":false},"author":2,"featured_media":397824,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[43,44,41,39,42,40],"class_list":{"0":"post-397823","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-headlines","8":"tag-headlines","9":"tag-news","10":"tag-top-news","11":"tag-top-stories","12":"tag-topnews","13":"tag-topstories"},"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/397823","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/comments?post=397823"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/397823\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media\/397824"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media?parent=397823"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/categories?post=397823"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/tags?post=397823"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}