{"id":404559,"date":"2026-01-10T17:26:10","date_gmt":"2026-01-10T17:26:10","guid":{"rendered":"https:\/\/www.newsbeep.com\/au\/404559\/"},"modified":"2026-01-10T17:26:10","modified_gmt":"2026-01-10T17:26:10","slug":"sky-tv-down-as-thousands-of-viewers-report-outages-across-the-uk","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/au\/404559\/","title":{"rendered":"Sky TV down as thousands of viewers report outages across the UK"},"content":{"rendered":"<p>Your support helps us to tell the story<\/p>\n<p class=\"sc-1uza6dc-0 iCTyfe\">From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it&#8217;s investigating the financials of Elon Musk&#8217;s pro-Trump PAC or producing our latest documentary, &#8216;The A Word&#8217;, which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging.<\/p>\n<p class=\"sc-1uza6dc-0 iCTyfe\">At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story.<\/p>\n<p class=\"sc-1uza6dc-0 iCTyfe\">The Independent is trusted by Americans across the entire political spectrum. And unlike many other quality news outlets, we choose not to lock Americans out of our reporting and analysis with paywalls. We believe quality journalism should be available to everyone, paid for by those who can afford it.<\/p>\n<p>Your support makes all the difference.Read more<\/p>\n<p><a href=\"https:\/\/www.independent.co.uk\/topic\/sky-tv\" rel=\"nofollow noopener\" target=\"_blank\">Sky TV<\/a> is down across the <a href=\"https:\/\/www.independent.co.uk\/topic\/uk\" rel=\"nofollow noopener\" target=\"_blank\">UK<\/a>, with thousands of viewers reporting outages.<\/p>\n<p>Customers have accused Sky of \u201cunacceptable service\u201d after complaining of receiving no update from the network hours after the issue first arose.<\/p>\n<p>More than 8,000 people were reporting issues <a href=\"https:\/\/www.independent.co.uk\/tv\/news\/sky-news-wilfred-frost-josh-berry-men-love-video-b2896803.html\" rel=\"nofollow noopener\" target=\"_blank\">with the network<\/a> just before 7am on Saturday, when the problems peaked, according to Downdetector.<\/p>\n<p>The issues appeared to begin just before 3am, before peaking a few hours later, with hundreds still reporting issues throughout the morning on Saturday.<\/p>\n<p>The online platform shows 8 per cent of viewers have faced a total blackout.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.newsbeep.com\/au\/wp-content\/uploads\/2026\/01\/c86bb46a54bf8441e4d52102cc21929cY29udGVudHNlYXJjaGFwaSwxNzYyNTg4ODQ1-2.18808734.jpg\"  loading=\"lazy\" alt=\"Sky TV is down across the UK, with thousands of viewers reporting outages\" class=\"sc-1mc30lb-0 ggpMaE inline-gallery-btn\"\/><\/p>\n<p>open image in gallery<\/p>\n<p>Sky TV is down across the UK, with thousands of viewers reporting outages (PA Archive)<\/p>\n<p>The listed affected areas include Manchester, Glasgow, Birmingham, Liverpool, Bristol, Leeds, London, Southampton and Derby.<\/p>\n<p>The majority of the problems are seen to be with <a href=\"https:\/\/www.independent.co.uk\/topic\/sky-tv\" rel=\"nofollow noopener\" target=\"_blank\">Sky TV<\/a>, however streaming is also affected.<\/p>\n<p>Customers have taken to social media to express their upset at the issue.<\/p>\n<p>One said: \u201cSeems to be a problem nationally with Sky TV, no satellite signal for many. But zero update, unacceptable service.\u201d<\/p>\n<p>Another added: \u201c@skytv. Not-so-Good Morning, Sky! Any chance you could do us the courtesy of letting us know what&#8217;s going on? No one can access live TV. It&#8217;s clearly been going on for hours already, yet no a) fix, b) update or c) apology.\u201d<\/p>\n<p>A Sky Spokesperson said: \u201cWe are aware of a technical issue that has impacted some Sky Q and Sky+ customers, causing a \u2018no satellite signal\u2019 message to appear. This issue has now been fully resolved \u2013 impacted customers need to restart their devices to restore service.\u201d<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.newsbeep.com\/au\/wp-content\/uploads\/2026\/01\/Screenshot-2026-01-10-at-11-57-44.png\"  loading=\"lazy\" alt=\"\" class=\"sc-1mc30lb-0 ggpMaE inline-gallery-btn\"\/><\/p>\n<p>open image in gallery<\/p>\n<p>(Downdetector)<\/p>\n<p>The latest outage comes after tens of thousands of Sky TV customers reported being unable to watch TV last May.<\/p>\n<p>Most of those affected then said their TV kept crashing, leaving them unable to watch live shows.<\/p>\n<p>Some users said a message stating that they had no signal popped up, while others said they could not view online content even if their internet connection was fine.<\/p>\n<p>Sky Q box users said trying to load shows was not working, and that even after unplugging their TV\u2019s, their box would crash when booted up.<\/p>\n<p>It was understood that there was a technical issue causing some Sky Q boxes to go into a standby state.<\/p>\n<p>A Sky spokesperson said at the time: \u201cWe\u2019re sorry some customers had trouble accessing Sky Q last night. The issue was quickly resolved, and service has been restored.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"Your support helps us to tell the story From reproductive rights to climate change to Big Tech, The&hellip;\n","protected":false},"author":2,"featured_media":404560,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[29],"tags":[64,63,134,427],"class_list":{"0":"post-404559","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-tv","8":"tag-au","9":"tag-australia","10":"tag-entertainment","11":"tag-tv"},"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/404559","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/comments?post=404559"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/404559\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media\/404560"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media?parent=404559"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/categories?post=404559"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/tags?post=404559"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}