{"id":442602,"date":"2026-01-28T09:17:12","date_gmt":"2026-01-28T09:17:12","guid":{"rendered":"https:\/\/www.newsbeep.com\/au\/442602\/"},"modified":"2026-01-28T09:17:12","modified_gmt":"2026-01-28T09:17:12","slug":"commonwealth-bank-suffers-major-outage-with-millions-of-users-unable-to-access-their-accounts","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/au\/442602\/","title":{"rendered":"Commonwealth Bank suffers major outage with millions of users unable to access their accounts"},"content":{"rendered":"<p class=\"author-section byline-plain\">By <a href=\"https:\/\/www.dailymail.co.uk\/profile-312\/ashley-nickel.html\" class=\"author\" rel=\"nofollow noopener\" target=\"_blank\">ASHLEY NICKEL, NEWS REPORTER, AUSTRALIA<\/a> <\/p>\n<p class=\"byline-section\"> Published:  00:44 EST, 28 January 2026   |  Updated:  01:58 EST, 28 January 2026   <\/p>\n<p class=\"mol-para-with-font\">Reports have flooded in of an outage on the <a style=\"font-weight: bold;\" target=\"_self\" href=\"https:\/\/www.dailymail.co.uk\/money\/commonwealth-bank\/index.html\" id=\"mol-6c648720-fc0c-11f0-ae9f-2f75cfe4ecde\" rel=\"nofollow noopener\">Commonwealth Bank<\/a>\u00a0app.<\/p>\n<p class=\"mol-para-with-font\">Commbank app users began reporting issues with their apps on Wednesday afternoon.<\/p>\n<p class=\"mol-para-with-font\">&#8216;This is an intermittent issue impacting some customers,&#8217; a spokeswoman told Daily Mail.\u00a0<\/p>\n<p class=\"mol-para-with-font\">&#8216;Some people can successfully login once they exit the app and try logging in again. We\u2019re working to fix this.&#8217;<\/p>\n<p class=\"mol-para-with-font\">Several frustrated customers aired their grief online.<\/p>\n<p class=\"mol-para-with-font\">Many reported being unable to check their account balances or make payments.<\/p>\n<p class=\"mol-para-with-font\">&#8216;My son is stuck with no food and no phone credit cause I can\u2019t even transfer him $30,&#8217; one wrote.<\/p>\n<p class=\"mol-para-with-font\">&#8216;I&#8217;m in South Africa and need to get my card working desperately,&#8217; another said.<\/p>\n<p>   <img decoding=\"async\" id=\"i-ccdc220f8360adf8\" src=\"https:\/\/www.newsbeep.com\/au\/wp-content\/uploads\/2026\/01\/105887899-15504493-image-a-12_1769579315640.jpg\" height=\"423\" width=\"634\" alt=\"Commbank app users were struggling to access their bank accounts on Wednesday\" class=\"blkBorder img-share\" style=\"max-width:100%\" loading=\"lazy\" \/>   <\/p>\n<p class=\"imageCaption\">Commbank app users were struggling to access their bank accounts on Wednesday<\/p>\n<p>   <img decoding=\"async\" id=\"i-430c71fe52d7dbd0\" src=\"https:\/\/www.newsbeep.com\/au\/wp-content\/uploads\/2026\/01\/105888703-15504493-image-a-13_1769583208811.jpg\" height=\"264\" width=\"634\" alt=\"Outage reports (pictured) peaked mid-afternoon on Wednesday and were largely resolved shortly before 5pm\" class=\"blkBorder img-share\" style=\"max-width:100%\" loading=\"lazy\" \/>   <\/p>\n<p class=\"imageCaption\">Outage reports (pictured) peaked mid-afternoon on Wednesday and were largely resolved shortly before 5pm<\/p>\n<p class=\"mol-para-with-font\">&#8216;I have been trying to pay for plane tickets,&#8217; another wrote.\u00a0<\/p>\n<p class=\"mol-para-with-font\">Commonwealth Bank said the issue was resolved shortly before 5pm.\u00a0<\/p>\n<p class=\"mol-para-with-font\">The cause of the outage is being investigated.<\/p>\n<p>                    Share or comment on this article:<br \/>\n                        Commonwealth Bank suffers major outage with millions of users unable to access their accounts<\/p>\n","protected":false},"excerpt":{"rendered":"By ASHLEY NICKEL, NEWS REPORTER, AUSTRALIA Published: 00:44 EST, 28 January 2026 | Updated: 01:58 EST, 28 January&hellip;\n","protected":false},"author":2,"featured_media":442603,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[64,63,99,96,100,44],"class_list":["post-442602","post","type-post","status-publish","format-standard","has-post-thumbnail","category-business","tag-au","tag-australia","tag-business","tag-commonwealth-bank","tag-dailymail","tag-news"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/442602","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/comments?post=442602"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/442602\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media\/442603"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media?parent=442602"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/categories?post=442602"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/tags?post=442602"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}