\n Find out more<\/p>\n <\/a>\n <\/p>\n
The initiative forms part of NAB\u2019s\u00a0A$109m\u00a0($77m)\u00a0investment plan over two years, targeting upgrades to 170 branches nationwide.\u00a0<\/p>\n
Of these, 120 branches are in regional communities.\u00a0\u00a0<\/p>\n
NAB has outlined further plans to invest\u00a0A$55m\u00a0in 2026 for 30\u00a0additional\u00a0branch upgrades, following\u00a0A$53.6m\u00a0spent refurbishing 140 branches over the past year, including 117 in regional areas.\u00a0<\/p>\n
Staffing levels have also been increased, with NAB adding 50 roles to branch teams last year and planning similar increases in 2026.\u00a0<\/p>\n
Although most simple banking tasks have moved online, the bank\u00a0said\u00a0that branches continue to play a role for customers who require more specialised support.\u00a0<\/p>\n
The Chatswood centre is part of a wider plan to\u00a0establish\u00a0similar integrated banking facilities in key locations across Australia.\u00a0\u00a0<\/p>\n
NAB\u00a0plans to open its first Community Hub later this year, focusing on tailored services for specific local needs.\u00a0<\/p>\n
Further information about the Community Hub is expected in April.\u00a0<\/p>\n
NAB Group\u00a0Personal Banking\u00a0executive\u00a0Ana Marinkovic\u00a0said:\u00a0\u201cThis is all-in-one banking\u202f-\u202fall the\u00a0expertise\u00a0under one roof.\u00a0<\/p>\n
\u201cFor the first time, we\u2019ve brought together home lenders, business bankers, private and premier bankers, fraud support and everyday banking specialists in one place, so customers can get the right help, at the right time, without being passed around.\u201d\u00a0<\/p>\n
![\"Email](\"https:\/\/www.retailbankerinternational.com\/wp-content\/themes\/goodlife-wp-B2B\/assets\/images\/newsletter-new.svg\")
<\/p>\n
\n Sign up for our daily news round-up!
\n Give your business an edge with our leading industry insights.\n <\/p>\n","protected":false},"excerpt":{"rendered":"NAB has outlined further plans to invest A$55m in 2026 for 30 additional branch upgrades. Credit: National Australia…\n","protected":false},"author":2,"featured_media":500934,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[64,63,44],"class_list":["post-500933","post","type-post","status-publish","format-standard","has-post-thumbnail","category-australia","tag-au","tag-australia","tag-news"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/500933","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/comments?post=500933"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/500933\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media\/500934"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media?parent=500933"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/categories?post=500933"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/tags?post=500933"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
![](\"https:\/\/www.newsbeep.com\/au\/wp-content\/uploads\/2026\/02\/nab-chatswood.jpg\"\/)
![\"\"\/](\"https:\/\/www.newsbeep.com\/au\/wp-content\/uploads\/2026\/02\/1771935548_171_GD-brand.png\")
<\/p>\n