{"id":559775,"date":"2026-03-23T21:33:10","date_gmt":"2026-03-23T21:33:10","guid":{"rendered":"https:\/\/www.newsbeep.com\/au\/559775\/"},"modified":"2026-03-23T21:33:10","modified_gmt":"2026-03-23T21:33:10","slug":"openai-chairman-bret-taylor-to-launch-customer-service-start-up-sierra-in-australia","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/au\/559775\/","title":{"rendered":"OpenAI chairman Bret Taylor to launch customer service start-up Sierra in Australia"},"content":{"rendered":"<p>He\u2019s been the chief technology officer at Facebook and the chairman of Twitter. But Bret Taylor\u2019s current gig might be his most consequential. As chairman of OpenAI, the Silicon Valley giant behind ChatGPT, Taylor is at the very front of an artificial intelligence wave threatening to upend industries from technology and energy to financial services.<\/p>\n<p>Then there\u2019s his other business \u2013 customer service agent start-up Sierra, itself valued at $US10 billion ($14 billion) \u2013 which has him straddling the AI boom and worries in venture capital land that automation will seriously harm the growth prospects of subscription software businesses.<\/p>\n<p>Loading&#8230;<\/p>\n","protected":false},"excerpt":{"rendered":"He\u2019s been the chief technology officer at Facebook and the chairman of Twitter. But Bret Taylor\u2019s current gig&hellip;\n","protected":false},"author":2,"featured_media":559776,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[20],"tags":[256,254,255,64,63,105],"class_list":{"0":"post-559775","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-artificial-intelligence","8":"tag-ai","9":"tag-artificial-intelligence","10":"tag-artificialintelligence","11":"tag-au","12":"tag-australia","13":"tag-technology"},"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/559775","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/comments?post=559775"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/559775\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media\/559776"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media?parent=559775"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/categories?post=559775"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/tags?post=559775"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}