{"id":591636,"date":"2026-04-07T17:08:17","date_gmt":"2026-04-07T17:08:17","guid":{"rendered":"https:\/\/www.newsbeep.com\/au\/591636\/"},"modified":"2026-04-07T17:08:17","modified_gmt":"2026-04-07T17:08:17","slug":"wa-woman-loses-4540-after-scammers-impersonate-commbank","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/au\/591636\/","title":{"rendered":"WA woman loses $4540 after scammers impersonate Commbank"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" alt=\"Indigo Lemay-Conway\" data-testid=\"author-avatar-image\" height=\"64\" src=\"https:\/\/www.newsbeep.com\/au\/wp-content\/uploads\/2026\/03\/19137bf577d2fe65854089333bffb4208321ebc0b0d9a19eddcd3a3e37aaf3e1.png\"  width=\"64\" class=\"sc-9a01536c-0 libeSR\"\/>Save<\/p>\n<p class=\"sc-d1b14060-4 JmUoF\">You have reached your maximum number of saved items.<\/p>\n<p>Remove items from your <a href=\"https:\/\/www.watoday.com.au\/goodfood\/saved\" class=\"sc-3f16ee48-12 sc-d1b14060-2 jyLmZI iQLtAb\" rel=\"nofollow noopener\" target=\"_blank\">saved list<\/a> to add more.<\/p>\n<p class=\"sc-369d9219-1 bOiPYX\">Save this article for later<\/p>\n<p class=\"sc-369d9219-2 bufJxo\">Add articles to your saved list and come back to them anytime.<\/p>\n<p>Got it<\/p>\n<p>AAA<\/p>\n<p>Western Australians are being warned not to believe everything they see or hear \u2013 or their money could be at risk.<\/p>\n<p>New figures show 773 people across the state were scammed in 2025 and lost a whopping $24 million.<\/p>\n<p><img decoding=\"async\" alt=\"Perth resident and mother of six, Leah Lewis, was scammed out of $4540 in 2025.\" loading=\"lazy\" src=\"https:\/\/www.newsbeep.com\/au\/wp-content\/uploads\/2026\/04\/9787594c4c2d15e9c0e65777c059d9db35960973f380e10950a094a6a1bf96a0.png\"  class=\"sc-d34e428-1 ldCIuB\"\/>Perth resident and mother of six, Leah Lewis, was scammed out of $4540 in 2025.9 News Perth<\/p>\n<p>Commerce Minister Tony Buti said the WA ScamNet Year in Review report revealed the number of people being scammed dropped from the previous year, but AI continued to be a problem.<\/p>\n<p>\u201c[The report is] sobering reading. Unfortunately, AI is becoming a real problem, and AI is becoming more sophisticated and people can generate what can be considered to be very convincing stories and convincing individuals, and they\u2019re not who they say they are,\u201d Buti said.<\/p>\n<p>The report showed that 27 per cent of reported scams involved phishing \u2013 where scammers impersonate trusted brands, government agencies or banks to steal personal data via text, email or calls.<\/p>\n<p>All up, phishing and hacking scams tallied a loss of $2.1 million, dating and romance scams cost victims $3.8 million and fake charities a total of $2 million.<\/p>\n<p>The scam that saw the highest revenue loss was investment scams, which saw people hand over $13.7 million.<\/p>\n<p>Artificial intelligence-related scams resulted in $257,819 stolen from 20 victims in 2025 and $93,000 so far in 2026.<\/p>\n<p>Jindalee woman Leah Lewis lost $4540 after scammers pretended to be someone from her bank\u2019s fraud department.<\/p>\n<p>\u201cI had a notification come through from my bank saying $540 was spent at EasyJet. I looked at my husband and asked \u2018Did you just buy a flight?\u2019 and he said no, so I called Commbank, and it was a scam,\u201d Lewis said.<\/p>\n<p>\u201cThey gave us our money back and everything was really good and then around 10 days later I had a phone call because I had a new card sent out in that time, and they said they were from Commbank, and they were looking out to see if I had just spent $300 in Darwin.<\/p>\n<p>\u201cI didn\u2019t, so I said no. They then asked if I knew anyone by the name of Eugene \u2026 and I said no \u2026 and they said \u2018Someone is trying to set up a direct debit for lots of different amounts. I need you to recite your card that we\u2019ve just sent out to make sure that we can protect your money.\u201d<\/p>\n<p>The mother of six said she gave the callers her card details because she believed they were from Commbank, but in hindsight, it was the wrong move.<\/p>\n<p>\u201cNow [I know] it\u2019s so silly, but stupidly I recited my card details to them, and they said they were going to protect my money,\u201d Lewis said.<\/p>\n<p>Related Article<a href=\"https:\/\/www.watoday.com.au\/technology\/meta-destroyed-key-evidence-in-twiggy-forrest-s-scam-ad-fight-20260303-p5o6x9.html\" tabindex=\"-1\" class=\"sc-cba76dee-0 hdiTqm\" rel=\"nofollow noopener\" target=\"_blank\"><img decoding=\"async\" alt=\"Andrew \u2018Twiggy\u2019 Forrest is leading the highest-profile legal challenge anywhere in the world to the way Meta\u2019s advertising machine handles scam content, and its outcome could reshape the rules for tech platforms globally. \" loading=\"lazy\" src=\"https:\/\/www.newsbeep.com\/au\/wp-content\/uploads\/2026\/04\/f20ba135fd677047b93251a27d47880f389672c1.jpeg\"  class=\"sc-d34e428-1 ioInpc\"\/><\/a><\/p>\n<p>\u201cThey said they needed me to approve it on the app \u2026 which I did, not realising where the money was actually going until later on. It ended up going to a company called Taptap Send, which at the time I had no idea what it was. Unfortunately, it went to an international money sending company.\u201d<\/p>\n<p>Lewis said that throughout the 22-minute phone call, she never had any indication that the callers were actually scammers.<\/p>\n<p>\u201c$4540 taken, it was awful, especially when you\u2019re a mum to six kids. I felt guilty, like I\u2019d just given away our hard-earned money to some scammers when I thought I was protecting it,\u201d she said.<\/p>\n<p>Lewis said after a long process, Commbank was able to refund the stolen money.<\/p>\n<p>\u2018Don\u2019t be ashamed\u2019<\/p>\n<p>Consumer Protection Commissioner Patricia Blake said she has one clear message for people amidst the rise of AI scams.<\/p>\n<p>\u201cWe\u2019re still tragically seeing a lot of Western Australians lose their very hard-earned dollars to scammers year-on-year, and with the advent of AI, we\u2019re seeing that those scams are becoming increasingly more sophisticated and increasingly more difficult to tell or to identify,\u201d she said.<\/p>\n<p>\u201cSo one very clear message to everybody out there is, please do not be ashamed if you have been scammed; anyone and everyone is capable of being scammed.\u201d<\/p>\n<p>On investment scams, Blake said never to trust celebrity-endorsed investments.<\/p>\n<p>\u201cInvestment scams continue to be a real problematic area for Western Australian consumers and for the ScammNet team. This year, we saw one person lose $200,000 to what was a celebrity fake,\u201d she said.<\/p>\n<p>\u201cThis is the really important message: any celebrity is not going to be sharing with you their latest tips on investment. It just is not true; it will never happen. They have to have a financial services license in order to be recommending any kind of investment.\u201d<\/p>\n<p>Similarly, she urged people never to give money to someone they haven\u2019t met in person.<\/p>\n<p>\u201cRomance scams are also very high on that list, and again, we sadly see a lot of people falling victim to AI with those romance scams,\u201d she said.<\/p>\n<p>\u201cThey think they\u2019re in a relationship with often quite famous people, and we all look at that and think it\u2019s got to be obvious that it\u2019s a scam, but we have to remember that these scammers are among the best behavioral scientists on this planet.<\/p>\n<p>\u201cThey are so very, very good at preying on our vulnerabilities and getting us into that space where we\u2019re no longer thinking logically, but are thinking with our hearts and with our emotions.\u201d<\/p>\n<p>Her piece of advice to those who think they have been scammed: reach out to your bank as quickly as possible.<\/p>\n<p>\u201cAlways contact your bank. Contact your bank immediately; that is your best chance of getting any of your funds back, but \u2026 often when victims are scammed, that money is gone.\u201d<\/p>\n<p>Save<\/p>\n<p class=\"sc-d1b14060-4 JmUoF\">You have reached your maximum number of saved items.<\/p>\n<p>Remove items from your <a href=\"https:\/\/www.watoday.com.au\/goodfood\/saved\" class=\"sc-3f16ee48-12 sc-d1b14060-2 jyLmZI iQLtAb\" rel=\"nofollow noopener\" target=\"_blank\">saved list<\/a> to add more.<\/p>\n<p>From our partners<\/p>\n","protected":false},"excerpt":{"rendered":"Save You have reached your maximum number of saved items. Remove items from your saved list to add&hellip;\n","protected":false},"author":2,"featured_media":591637,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[64,63,99],"class_list":{"0":"post-591636","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-business","8":"tag-au","9":"tag-australia","10":"tag-business"},"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/591636","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/comments?post=591636"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/591636\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media\/591637"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media?parent=591636"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/categories?post=591636"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/tags?post=591636"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}