{"id":625503,"date":"2026-04-23T10:27:08","date_gmt":"2026-04-23T10:27:08","guid":{"rendered":"https:\/\/www.newsbeep.com\/au\/625503\/"},"modified":"2026-04-23T10:27:08","modified_gmt":"2026-04-23T10:27:08","slug":"how-cba-is-using-ai-bots-to-trap-and-disrupt-global-scammers","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/au\/625503\/","title":{"rendered":"How CBA is using AI bots to trap and disrupt global scammers"},"content":{"rendered":"<p>Apr 23, 2026 \u2013 2.53pm<\/p>\n<p>On the fifth floor of the Commonwealth Bank\u2019s Axle building on the fringe of Sydney\u2019s CBD, six workers are managing a swarm of AI \u201choneypots\u201d.<\/p>\n<p>Known as the Pollen team, it lures and traps global scammers in real time. The AI bots aren\u2019t answering questions about account problems or mortgage rates; they\u2019re engaging thousands of criminals in simultaneous, automated conversations to extract intelligence and protect CBA customers from a growing global threat.<\/p>\n<p>Loading&#8230;<\/p>\n","protected":false},"excerpt":{"rendered":"Apr 23, 2026 \u2013 2.53pm On the fifth floor of the Commonwealth Bank\u2019s Axle building on the fringe&hellip;\n","protected":false},"author":2,"featured_media":625504,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[20],"tags":[256,254,255,64,63,105],"class_list":["post-625503","post","type-post","status-publish","format-standard","has-post-thumbnail","category-artificial-intelligence","tag-ai","tag-artificial-intelligence","tag-artificialintelligence","tag-au","tag-australia","tag-technology"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/625503","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/comments?post=625503"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/625503\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media\/625504"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media?parent=625503"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/categories?post=625503"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/tags?post=625503"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}