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April 29, 2026 \u2014 7:53pm<\/p>\n
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Remove items from your saved list<\/a> to add more.<\/p>\n AAA<\/p>\n A drug trafficker and her partner, who was shot five times by police after charging at them with a knife, have been banned from providing National Disability Insurance Scheme services due to concerns over their chequered histories.<\/p>\n Mistee Royal and West Goehner had been operating unregistered NDIS provider Mosaic Elite Health in Lakes Entrance since July 2024, providing cooking classes, fishing trips, boxing, dancing, chair yoga, beauty therapy, art classes and physiotherapy billed to clients via their disability support packages.<\/p>\n Following a series of investigations by police, WorkSafe, and the NDIS Commission, Royal and Goehner were hit with banning orders on March 31, preventing them from providing NDIS support for four and five years respectively. Goehner has also been banned from owning or managing the family-run business, while Royal remains Mosiac\u2019s CEO.<\/p>\n However, the couple say their pasts make them better suited to working with vulnerable clients, including those with addiction issues, and that the NDIS needs people like them.<\/p>\n \u201cThey went through everything so there hasn\u2019t been a stone left unturned, unfortunately, which has been really hard for us. They\u2019ve investigated us over a certain period, and they haven\u2019t come back with anything in the present … it\u2019s all related to the past,\u201d Royal told this masthead.<\/p>\n \u201cThe end result is that we get to keep the business, but we have a probationary period for four years until we prove ourselves.<\/p>\n Related Article \u201cI\u2019m actually excited. In five years, I will have my checks and I can prove to the world that there is somebody that can change from that lifestyle. That will give the parents around here somebody to come to, because there are a lot of addicts in this area. They do need that person that they can say, \u2018hold on, she\u2019s doing the right thing, she\u2019s changed, there is reform out there\u2019.\u201d<\/p>\n Royal pleaded guilty in 2017 to leading an Albury-Wodonga drug trafficking syndicate and was jailed for two years and seven months. In October 2022, Royal avoided further jail but was heavily fined after the Albury Local Court found her guilty of assaulting and spitting at police after she was caught driving with cannabis, cocaine and methamphetamine in her system.<\/p>\n Goehner was shot five times by police after he approached officers with a knife and refused to surrender following a car crash in Albury in March 2007. He was charged with weapons and assault offences over the incident, but found not guilty due to mental impairment and instead underwent psychiatric treatment at a secure facility.<\/p>\n He confirmed he had since been ordered to spend additional periods in forensic mental health facilities, including in the past two to three years, over more recent incidents connected to his paranoid schizophrenia.<\/p>\n The couple both said they had been inspired to pursue social services while incarcerated, hoping to help people once released. Goehner said he had since undertaken seven years of study to become a level-four social worker, and he had retained his working with children clearance.<\/p>\n A source connected to Mosaic Elite Health, who asked not to be identified due to the confidential nature of information they had provided to authorities, told this masthead they had raised concerns about the couple with police, the NDIS and other agencies.<\/p>\n Victoria Police did not respond to questions about investigations into Mosaic, however Royal and Goehner confirmed their house had recently been raided by officers. They said none of those investigations had found them to have done anything wrong, and no charges had resulted.<\/p>\n But following its investigation, the NDIS Commission issued ban orders that took effect from 5pm on Tuesday, citing the couple\u2019s criminal histories.<\/p>\n In a statement, the commission said it had considered the seriousness of the alleged breach, as well as the attitude, knowledge and actions taken by the providers, when taking action.<\/p>\n Related Article \u201cBanning orders are issued for the most serious cases of non-compliance with the NDIS Code of Conduct, where a provider or worker is deemed to be unsuitable to provide supports or services to people with disability,\u201d the commission said.<\/p>\n Under the terms of the ban, Royal is allowed to remain as Mosaic\u2019s owner and CEO, though she cannot be connected to any NDIS services. Oversight for dozens of NDIS-funded programs has now been handed over to an employee, and the business renamed as Mosaic Elite Health Community Hub.<\/p>\n Goehner cannot be connected with any NDIS service and had to forfeit his ownership of the business, though ABN records still indicate the couple continue to have joint ownership of Mosaic, as well as a related business called \u201cHigh Risk Offender\u201d.<\/p>\n Mosaic\u2019s staff include members of Royal and Goehner\u2019s own families, including odd jobs tradesman\/disability support worker Phoenix Royal, disability support worker and boxing instructor Ethan Royal, and aged care support co-ordinator Kristine Royal, none of whom have been accused of wrongdoing by the regulator.<\/p>\n Royal vehemently denied the business had ever been involved in unscrupulous activities and said it was being targeted by a campaign involving ex-staff and ex-clients, co-ordinated by a \u201cdisgruntled psychosocial client\u201d.<\/p>\n Groehner said the allegations and rumours had devastated the couple and their business, but he was pleased police and other agencies had cleared them.<\/p>\n Editor’s pick \u201cIt\u2019s disgusting. I can\u2019t believe they were saying that, it makes me sick to my stomach,\u201d he said.<\/p>\n \u201cI\u2019ve done silly things when I was younger, but I was young. And I believe that social work is about people having the right to change, the ability to change, and that with the right support around them, they can change.\u201d<\/p>\n Start the day with a summary of the day\u2019s most important and interesting stories, analysis and insights. Sign up for our Morning Edition newsletter<\/a>.<\/p>\n Save<\/p>\n You have reached your maximum number of saved items.<\/p>\n![\"West](\"https:\/\/www.newsbeep.com\/au\/wp-content\/uploads\/2026\/04\/18470537a067bbb39bfdf4211db4ac7709129b89.jpeg\")
West Goehner and Mistee Royal, who established Mosaic Elite Health in Lakes Entrance and have been banned from providing NDIS services.<\/p>\n![\"Health](\"https:\/\/www.newsbeep.com\/au\/wp-content\/uploads\/2026\/04\/3f4f044563f4bcd78df581c666ca10d91cb3999d.jpeg\")
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Mistee Royal, who was jailed for leading a drug syndicate, and West Goehner, who was shot by police after charging them with a knife, say their experiences can help others.<\/p>\n![\"Health](\"https:\/\/www.newsbeep.com\/au\/wp-content\/uploads\/2026\/04\/7ef6592494e95918d84f295b02feb339d68b47b8.jpeg\")
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