{"id":711823,"date":"2026-06-03T04:24:11","date_gmt":"2026-06-03T04:24:11","guid":{"rendered":"https:\/\/www.newsbeep.com\/au\/711823\/"},"modified":"2026-06-03T04:24:11","modified_gmt":"2026-06-03T04:24:11","slug":"authorities-deeply-sorry-for-teenager-let-down-by-was-mental-health-system","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/au\/711823\/","title":{"rendered":"Authorities &#8216;deeply sorry&#8217; for teenager let down by WA&#8217;s mental health system"},"content":{"rendered":"<p class=\"paragraph_paragraph___QITb\">The West Australian health minister and a director of the country health service have apologised to a teen who languished in an emergency room for almost five days awaiting an adolescent mental health unit bed.<\/p>\n<p class=\"paragraph_paragraph___QITb\">Readers are advised that this article includes a mention of attempted suicide and mental health.<\/p>\n<p class=\"paragraph_paragraph___QITb\">In March, the then-17-year-old tried to take her own life twice before she was rushed to Busselton Health Campus, 220 kilometres south of Perth.<\/p>\n<p class=\"paragraph_paragraph___QITb\">Her mother, Tara said the teen was identified as high-risk by psychiatric nurses.<\/p>\n<p>If you or anyone you know needs help:<a class=\"Link_link__5eL5m ScreenReaderOnly_srLinkHint__OysWz Link_showVisited__C1Fea Link_showFocus__ALyv2\" href=\"http:\/\/www.suicidecallbackservice.org.au\/\" data-component=\"Link\" rel=\"nofollow noopener\" target=\"_blank\">Suicide Call Back Service<\/a> on 1300 659 467<a class=\"Link_link__5eL5m ScreenReaderOnly_srLinkHint__OysWz Link_showVisited__C1Fea Link_showFocus__ALyv2\" href=\"http:\/\/www.lifeline.org.au\/\" data-component=\"Link\" rel=\"nofollow noopener\" target=\"_blank\">Lifeline<\/a> on 13 11 14Aboriginal &amp; Torres Strait Islander crisis support line <a class=\"Link_link__5eL5m ScreenReaderOnly_srLinkHint__OysWz Link_showVisited__C1Fea Link_showFocus__ALyv2\" href=\"https:\/\/www.13yarn.org.au\/\" data-component=\"Link\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">13YARN<\/a>\u00a0on 13 92 76<a class=\"Link_link__5eL5m ScreenReaderOnly_srLinkHint__OysWz Link_showVisited__C1Fea Link_showFocus__ALyv2\" href=\"http:\/\/www.kidshelp.com.au\/\" data-component=\"Link\" rel=\"nofollow noopener\" target=\"_blank\">Kids Helpline<\/a> on 1800 551 800<a class=\"Link_link__5eL5m ScreenReaderOnly_srLinkHint__OysWz Link_showVisited__C1Fea Link_showFocus__ALyv2\" href=\"https:\/\/www.beyondblue.org.au\/\" data-component=\"Link\" rel=\"nofollow noopener\" target=\"_blank\">Beyond Blue<\/a> on 1300 224 636<a class=\"Link_link__5eL5m ScreenReaderOnly_srLinkHint__OysWz Link_showVisited__C1Fea Link_showFocus__ALyv2\" href=\"https:\/\/headspace.org.au\/\" data-component=\"Link\" rel=\"nofollow noopener\" target=\"_blank\">Headspace<\/a> on 1800 650 890<a class=\"Link_link__kR0xA Link_link__5eL5m ScreenReaderOnly_srLinkHint__OysWz Link_showVisited__C1Fea Link_showFocus__ALyv2\" href=\"https:\/\/au.reachout.com\/\" data-component=\"Link\" data-uri=\"coremedia:\/\/externallink\/10971516\" rel=\"nofollow noopener\" target=\"_blank\">ReachOut<\/a> at <a class=\"Link_link__kR0xA Link_link__5eL5m ScreenReaderOnly_srLinkHint__OysWz Link_showVisited__C1Fea Link_showFocus__ALyv2\" href=\"https:\/\/au.reachout.com\/\" data-component=\"Link\" data-uri=\"coremedia:\/\/externallink\/10971516\" rel=\"nofollow noopener\" target=\"_blank\">au.reachout.com<\/a><a class=\"Link_link__5eL5m ScreenReaderOnly_srLinkHint__OysWz Link_showVisited__C1Fea Link_showFocus__ALyv2\" href=\"http:\/\/www.mensline.org.au\/Home.html\" data-component=\"Link\" rel=\"nofollow noopener\" target=\"_blank\">MensLine Australia<\/a> on 1300 789 978<a class=\"Link_link__5eL5m ScreenReaderOnly_srLinkHint__OysWz Link_showVisited__C1Fea Link_showFocus__ALyv2\" href=\"https:\/\/qlife.org.au\/\" data-component=\"Link\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">QLife 1800 184 527<\/a><\/p>\n<p class=\"paragraph_paragraph___QITb\">But she was still left in limbo for 116 hours, waiting for a place in a specialised mental health unit.<\/p>\n<p class=\"paragraph_paragraph___QITb\">&#8220;She just felt like, &#8216;What&#8217;s the point of being here? We&#8217;re not going to get help, so why are we still here?'&#8221;, Tara told 102.5 ABC Perth.<\/p>\n<p>&#8220;I was trying to convince her that we need to stay and this is where we get help, but I was struggling towards the end to believe that myself.&#8221;<\/p>\n<p class=\"paragraph_paragraph___QITb\">Eventually, the teen was admitted to Joondalup Mental Health Unit in Perth&#8217;s north.<\/p>\n<p><img decoding=\"async\" alt=\"A nurse interacts with a monitor in a patient's room seen from outside.\" class=\"Image_image__5tFYM ContentImage_image__DQ_cq\"  src=\"https:\/\/www.newsbeep.com\/au\/wp-content\/uploads\/2026\/06\/939100c53b1e4e8477e43728fed76788.jpeg\" loading=\"lazy\" data-component=\"Image\" data-lazy=\"true\"\/><\/p>\n<p class=\"Typography_base__sj2RP FigureCaption_text__zDxQ5 Typography_sizeMobile12__w_FPC Typography_lineHeightMobile20___U7Vr Typography_regular__WeIG6 Typography_colourInherit__dfnUx\" data-component=\"Typography\">The teenager was eventually transferred to Joondalup hospital.\u00a0 (File photo. ABC News: Keane Bourke)<\/p>\n<p>Health director &#8216;truly sorry&#8217;<\/p>\n<p class=\"paragraph_paragraph___QITb\">In a letter sent to the family, WA Country Health Service director of medical services, Mark Holloway, offered a &#8220;sincere apology&#8221; for the delay and distress experienced by the family.<\/p>\n<p class=\"paragraph_paragraph___QITb\">&#8220;I am truly sorry that we were unable to provide her with timely access to the specialised environment and treatment she required,&#8221; he wrote.<\/p>\n<p class=\"paragraph_paragraph___QITb\">Dr Holloway admitted the Busselton family&#8217;s experience was not isolated.<\/p>\n<p class=\"paragraph_paragraph___QITb\">&#8220;The prolonged boarding of patients in emergency departments while awaiting mental health beds has become increasingly common,&#8221; he wrote.<\/p>\n<p class=\"paragraph_paragraph___QITb\">&#8220;This situation has been significantly exacerbated in the Southwest by the reduction in acute inpatient mental health beds since August 2025 as part of the Bunbury Regional Hospital redevelopment, with capacity reduced from 23 beds to 11 during this period.&#8221;<\/p>\n<p class=\"paragraph_paragraph___QITb\">The Bunbury Regional Hospital has the South West region&#8217;s only acute mental health unit.<\/p>\n<p><img decoding=\"async\" alt=\"Libby Mettam wears a blue blazer and top while holding a press conference\" class=\"Image_image__5tFYM ContentImage_image__DQ_cq\"  src=\"https:\/\/www.newsbeep.com\/au\/wp-content\/uploads\/2026\/06\/922fa25d7f2cbc9d2c87350cedf171a4.jpeg\" loading=\"lazy\" data-component=\"Image\" data-lazy=\"true\"\/><\/p>\n<p class=\"Typography_base__sj2RP FigureCaption_text__zDxQ5 Typography_sizeMobile12__w_FPC Typography_lineHeightMobile20___U7Vr Typography_regular__WeIG6 Typography_colourInherit__dfnUx\" data-component=\"Typography\">Libby Mettam said it was extraordinary the teen had to wait five days for a mental health bed. (ABC News: Courtney Withers)<\/p>\n<p class=\"paragraph_paragraph___QITb\">The opposition has been raising the region&#8217;s diminished mental health services in parliament for months.<\/p>\n<p class=\"paragraph_paragraph___QITb\">Opposition health spokesperson and member for Vasse Libby Mettam said the painful experience of Tara and her daughter was avoidable.<\/p>\n<p>&#8220;It&#8217;s completely inadequate that we don&#8217;t have those additional beds,&#8221;  Ms Mettam said.<\/p>\n<p class=\"paragraph_paragraph___QITb\">&#8220;We see the outcome of that, where a vulnerable patient is waiting five days.<\/p>\n<p class=\"paragraph_paragraph___QITb\">&#8220;The government knew for some time that the Bunbury Regional Hospital development would mean the closure of some acute mental health beds.&#8221;<\/p>\n<p><img decoding=\"async\" alt=\"A close-up for a woman wearing glasses\" class=\"Image_image__5tFYM ContentImage_image__DQ_cq\"  src=\"https:\/\/www.newsbeep.com\/au\/wp-content\/uploads\/2026\/06\/ec25352765484ec34d0ff991bda9fd29.jpeg\" loading=\"lazy\" data-component=\"Image\" data-lazy=\"true\"\/><\/p>\n<p class=\"Typography_base__sj2RP FigureCaption_text__zDxQ5 Typography_sizeMobile12__w_FPC Typography_lineHeightMobile20___U7Vr Typography_regular__WeIG6 Typography_colourInherit__dfnUx\" data-component=\"Typography\">In a statement, Meredith Hammat apologised over the unacceptable delay in transfer. (ABC News: Keane Bourke)<\/p>\n<p>Minister concedes delay &#8216;unacceptable&#8217;<\/p>\n<p class=\"paragraph_paragraph___QITb\">WA Health Minister Meredith Hammat issued an apology to the teenager and her family for &#8220;this unacceptable delay&#8221;.<\/p>\n<p class=\"paragraph_paragraph___QITb\">It comes within 24 hours of the government opening a 40-bed expansion of a mental health facility at Fremantle Hospital.<\/p>\n<p class=\"paragraph_paragraph___QITb\">Ms Hammat commended staff at Busselton Health Campus for their care for the distressed teenager.<\/p>\n<p class=\"paragraph_paragraph___QITb\">&#8220;However, the prolonged stay in the emergency department due to the delayed transfer experienced on this occasion is unacceptable and will be reviewed,&#8221; she said.<\/p>\n<p class=\"paragraph_paragraph___QITb\">&#8220;Our government and the Department of Health and Mental Health Commission are working together to strengthen mental health supports across the state, both in the community and in our hospitals.&#8221;<\/p>\n<p><img decoding=\"async\" alt=\"Bunbury Regional Hospital in the foreground and two large cranes in the background\" class=\"Image_image__5tFYM ContentImage_image__DQ_cq\"  src=\"https:\/\/www.newsbeep.com\/au\/wp-content\/uploads\/2026\/06\/93a1df71b90fa3acf321133fc724a820.jpeg\" loading=\"lazy\" data-component=\"Image\" data-lazy=\"true\"\/><\/p>\n<p class=\"Typography_base__sj2RP FigureCaption_text__zDxQ5 Typography_sizeMobile12__w_FPC Typography_lineHeightMobile20___U7Vr Typography_regular__WeIG6 Typography_colourInherit__dfnUx\" data-component=\"Typography\">Bunbury Regional Hospital is currently undergoing a $471 million redevelopment. (ABC South West: Chela Williams)<\/p>\n<p class=\"paragraph_paragraph___QITb\">Ms Hammat said the $471 million Bunbury Regional Hospital redevelopment was the largest in the state&#8217;s history.<\/p>\n<p class=\"paragraph_paragraph___QITb\">&#8220;While these works are taking place, Bunbury Regional Hospital has expanded its Mental Health Hospital in the Home program, increased staffing in the emergency department and increased support for local community organisations and GPs,&#8221; she said.<\/p>\n<p class=\"paragraph_paragraph___QITb\">&#8220;All Western Australians in crisis should receive the care they need when they need it, regardless of where they live.&#8221;<\/p>\n<p class=\"paragraph_paragraph___QITb\">In response to questions in Parliament last month, Ms Hammat confirmed there were eight places available in the Mental Health Hospital in the Home program.<\/p>\n<p class=\"paragraph_paragraph___QITb\">Ms Mettam said that was not enough to offset the loss of 12 acute psychiatric beds at Bunbury Regional Hospital.<\/p>\n<p class=\"paragraph_paragraph___QITb\">&#8220;It&#8217;s clear from the correspondence we&#8217;ve seen from the hospital as well, that there&#8217;s enough demand for dedicated adolescent mental health beds in the region,&#8221; she said.<\/p>\n<p class=\"paragraph_paragraph___QITb\">Tara said it was &#8220;scary&#8221; to think how many others might have fallen through the gaps of WA&#8217;s regional mental health system.<\/p>\n<p class=\"paragraph_paragraph___QITb\">&#8220;There aren&#8217;t enough services, and it&#8217;s scary to think that we&#8217;re only one family, and how many other families are out there, and it just doesn&#8217;t seem like there are beds, and where do these people all go?&#8221; she said.<\/p>\n","protected":false},"excerpt":{"rendered":"The West Australian health minister and a director of the country health service have apologised to a teen&hellip;\n","protected":false},"author":2,"featured_media":711824,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[35],"tags":[64,63,346033,51004,346032,62398,137,346030,346029,514,346034,60766,346031,515,62397,45,346028],"class_list":["post-711823","post","type-post","status-publish","format-standard","has-post-thumbnail","category-mental-health","tag-au","tag-australia","tag-bunbury-health-campus-redevelopment","tag-busselton-hospital","tag-crisis-care","tag-emergency-department","tag-health","tag-joondalup-health-campus","tag-libby-mettam","tag-mental-health","tag-mental-health-bed","tag-mental-health-care","tag-mental-health-in-the-home","tag-mentalhealth","tag-meredith-hammat","tag-wa-news","tag-wachs"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/711823","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/comments?post=711823"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/711823\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media\/711824"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media?parent=711823"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/categories?post=711823"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/tags?post=711823"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}