The survey<\/a> is aimed at banks, fintechs, payment intermediaries and financial services organisations across the continent. Its goal is to better understand the opportunities and challenges associated with digital and instant payments.<\/p>\nAshleigh Naidoo, director of sales for Africa at ACI Worldwide, says Africa is at an exciting inflection point in its payments journey. \u201cDigital instant payments are unlocking new opportunities for financial inclusion, commerce and economic growth across the continent. At the same time, we\u2019re seeing an increase in fraud and financial crime that organisations must address proactively.\u00a0Understanding both dimensions \u2013 the opportunity and the risk \u2013 is what this survey is designed to explore as the region moves towards increasingly cashless societies.\u201d<\/p>\n
The future of payments in Africa<\/p>\n
The survey takes a structured look at several key areas shaping the future of payments in Africa.\u00a0These include the factors driving growth in digital payments, the business opportunities created by instant payments, the urgency of modernisation strategies and the evolution of fraud patterns as transaction volumes increase.<\/p>\n
It also examines the competitive advantages that modern payment infrastructure delivers, how organisations balance the demand for real-time payments with the need for robust fraud controls, and the role that data quality and standards play in improving customer experience and strengthening fraud-prevention outcomes.<\/p>\n
In addition, the survey explores the modernisation investments that are enabling new revenue streams and improved customer experiences, the fraud detection and prevention capabilities currently being deployed by financial institutions, and the modernisation priorities expected to attract investment over the next few years.<\/p>\n
\u201cLegacy infrastructure is limiting many institutions\u2019 ability to compete at speed and scale,” Naidoo says. “Payments modernisation has evolved beyond a technology upgrade to become a critical driver of strategic growth. The survey questions are designed to surface how financial institutions and intermediaries in Africa are seizing the opportunities created by faster payments, responding to increasing fraud threats and meeting evolving customer expectations.\u201d<\/p>\n
If you work in a bank, fintech, payment intermediary or financial services organisation and are involved in digital payments, you are encouraged to take part in this survey.<\/p>\n
Your input will help compile a unique trends report on the state of digital payments in Africa, which will be published on ITWeb. Respondents will also stand a chance to win a Takealot or Amazon voucher valued at R3 000.<\/p>\n
Complete the survey here<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"Ashleigh Naidoo, director of sales for Africa at ACI Worldwide. ITWeb, in partnership with ACI Worldwide, is conducting…\n","protected":false},"author":2,"featured_media":715699,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[16],"tags":[347266,347267,64,63,347268,125375,30497,203,347265,105],"class_list":["post-715698","post","type-post","status-publish","format-standard","has-post-thumbnail","category-mobile","tag-aci-worldwide","tag-ashleigh-naidoo","tag-au","tag-australia","tag-digital-payments-fraud-detection","tag-fraud-prevention","tag-instant-payments","tag-mobile","tag-payments-modernisation-survey","tag-technology"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/715698","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/comments?post=715698"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/715698\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media\/715699"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media?parent=715698"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/categories?post=715698"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/tags?post=715698"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
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