{"id":72065,"date":"2025-08-16T06:22:17","date_gmt":"2025-08-16T06:22:17","guid":{"rendered":"https:\/\/www.newsbeep.com\/au\/72065\/"},"modified":"2025-08-16T06:22:17","modified_gmt":"2025-08-16T06:22:17","slug":"salthouse-firms-hit-with-internet-outage-after-cable-cut","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/au\/72065\/","title":{"rendered":"Salthouse firms hit with internet outage after cable cut"},"content":{"rendered":"<p>\n  But unfortunately for people\u00a0in\u00a0Salthouse, near Holt, a worker&#8217;s blunder has left them without internet or being able to make phone calls.\n<\/p>\n<p>\n  And now the error has forced\u00a0shops to shut and potentially lose hundreds of pounds in takings.\n<\/p>\n<p>\n  A BT cable was cut by a spade being driven into the ground during the work on Tuesday (August 12), which locals say was being carried out under\u00a0the direction of Salthouse Parish Council.\n<\/p>\n<p>\n  <img   alt=\"The shallow cable that was cut during works to replace wooden bollards on the Salthosue village green\" style=\"width: 100%;\"\/>The shallow cable that was cut during works to replace wooden bollards on the Salthosue village green (Image: Owen Sennitt)\n<\/p>\n<p>\n  It has left Cookies Crab Shack and the Salthouse village shop without any connectivity, forcing the shop to close for much of the day and leaving Cookies&#8217; owner unable to order more fresh fish and seafood.\n<\/p>\n<p>\n  <img   alt=\"Cookies Crab Shack in Salthouse\" style=\"width: 100%;\"\/>Cookies Crab Shack in Salthouse (Image: Owen Sennitt)\n<\/p>\n<p>\n  Other people living in the vicinity have also lost internet.\n<\/p>\n<p>\n  Preliminary repair work is expected to take place today (Friday, August 15) but people have been told it could take until next Tuesday (August 19)\u00a0before they are back online.\n<\/p>\n<p>\n  <img   alt=\"Peter McKnespiey, who runs Cookies Crab Shack with his wife Susan\" style=\"width: 100%;\"\/>Peter McKnespiey, who runs Cookies Crab Shack with his wife Susan (Image: Owen Sennitt)\n<\/p>\n<p>\n  Peter McKnespiey, who runs Cookies with his wife Susan, said: &#8220;It is a crazy situation, we can&#8217;t get any mobile data here so have no internet and our landline is down.\n<\/p>\n<p>\n  &#8220;It means we can&#8217;t make any new bookings and people looking on our website will think we are full.\n<\/p>\n<p>\n  &#8220;I can&#8217;t make any orders for fresh fish, which I have to do every day.\n<\/p>\n<p>\n  &#8220;I think we are down at least \u00a31,500 as of Thursday.\u00a0Someone needs to be liable for this.&#8221;\n<\/p>\n<p>\n  <img   alt=\"Signs informing customers of the Salthouse village shop that it has been forced to close due to the internet problems\" style=\"width: 100%;\"\/>Signs informing customers of the Salthouse village shop that it has been forced to close due to the internet problems (Image: Owen Sennitt)\n<\/p>\n<p>\n  The owner of the Salthouse village shop, who did not wish to be named, said: &#8220;It has been a bit of a disaster. I&#8217;m looking at all these cars parked in the village and just thinking this is so much lost business.\n<\/p>\n<p>\n  &#8220;It is frustrating but it could be worse &#8211;\u00a0we are not in Gaza.&#8221;\n<\/p>\n<p>\n  <img   alt=\"Holes were being dug on the village green when the cable was cut\" style=\"width: 100%;\"\/>Holes were being dug on the village green when the cable was cut (Image: Owen Sennitt)\n<\/p>\n<p>\n  An Openreach spokesman said they will replace the cable and restore service as soon as possible.\n<\/p>\n<p>\n  &#8220;We&#8217;re sorry for the disruption this is causing,&#8221; he added.\n<\/p>\n<p>\n  A spokeswoman for Salthouse Parish Council said: &#8220;We are aware there have been problems with the internet in the village, which we have been informed are being fixed as speedily as possible.&#8221;<\/p>\n","protected":false},"excerpt":{"rendered":"But unfortunately for people\u00a0in\u00a0Salthouse, near Holt, a worker&#8217;s blunder has left them without internet or being able to&hellip;\n","protected":false},"author":2,"featured_media":72066,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18],"tags":[64,63,237,105],"class_list":{"0":"post-72065","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-internet","8":"tag-au","9":"tag-australia","10":"tag-internet","11":"tag-technology"},"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/72065","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/comments?post=72065"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/72065\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media\/72066"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media?parent=72065"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/categories?post=72065"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/tags?post=72065"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}