{"id":721857,"date":"2026-06-07T22:44:14","date_gmt":"2026-06-07T22:44:14","guid":{"rendered":"https:\/\/www.newsbeep.com\/au\/721857\/"},"modified":"2026-06-07T22:44:14","modified_gmt":"2026-06-07T22:44:14","slug":"mount-isa-cake-decorator-stops-reporting-vandalism-because-nothing-gets-done","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/au\/721857\/","title":{"rendered":"Mount Isa cake decorator stops reporting vandalism because &#8216;nothing gets done&#8217;"},"content":{"rendered":"<p class=\"paragraph_paragraph___QITb\">For years, Ishani Harney has helped her remote outback community celebrate some of life&#8217;s biggest moments.<\/p>\n<p class=\"paragraph_paragraph___QITb\">In the red-dirt mining city of Mount Isa, the 51-year-old Sri Lankan-born business owner turned a cake decorating hobby into a full-time business in 2022.<\/p>\n<p class=\"paragraph_paragraph___QITb\">Since then, her creations have featured at birthdays, weddings and community events across the city, including Mount Isa&#8217;s 100th anniversary celebrations.<\/p>\n<p class=\"paragraph_paragraph___QITb\">But after three vandalism incidents in three years, Ms Harney said the cost of crime extended far beyond the initial damage.<\/p>\n<p class=\"paragraph_paragraph___QITb\">Since moving into her commercial premises three years ago, her business has been broken into, suffered graffiti damage and, most recently, had a glass door smashed.<\/p>\n<p>&#8220;My whole front window was broken a few months after I moved in and the police woke us up at four o&#8217;clock in the morning and told us that the shop had been broken into,&#8221;  she said.<\/p>\n<p class=\"paragraph_paragraph___QITb\">The latest incident cost $585 to repair, while the first caused more than $2,800 worth of damage just weeks before Christmas.<\/p>\n<p><img decoding=\"async\" alt=\"Boards cover the front window of Ishani Harney's Mount Isa business after a break-in in 2023.\" class=\"Image_image__5tFYM ContentImage_image__DQ_cq\"  src=\"https:\/\/www.newsbeep.com\/au\/wp-content\/uploads\/2026\/06\/20a5e57cc6dce7c3b1dd66a85ae0cd53.jpeg\" loading=\"lazy\" data-component=\"Image\" data-lazy=\"true\"\/><\/p>\n<p class=\"Typography_base__sj2RP FigureCaption_text__zDxQ5 Typography_sizeMobile12__w_FPC Typography_lineHeightMobile20___U7Vr Typography_regular__WeIG6 Typography_colourInherit__dfnUx\" data-component=\"Typography\">Ishani Harney&#8217;s shopfront was smashed just two months after she opened her business in 2023. (Supplied: Ishani Harney)<\/p>\n<p class=\"paragraph_paragraph___QITb\">Ms Harney said the financial cost was only part of the impact.<\/p>\n<p class=\"paragraph_paragraph___QITb\">&#8220;It was really heartbreaking because I started this business from scratch in this town,&#8221; she said.<\/p>\n<p class=\"paragraph_paragraph___QITb\">&#8220;To walk in and see your hard work and to do something like this to a small local family-owned business that keeps these towns going, it&#8217;s very disheartening and it&#8217;s sad. It&#8217;s depressing and it&#8217;s also very stressful.&#8221;<\/p>\n<p>Broken window just the beginning<\/p>\n<p class=\"paragraph_paragraph___QITb\">After the first incident, Ms Harney reported the matter to police and was later advised an offender had been charged.<\/p>\n<p class=\"paragraph_paragraph___QITb\">Hoping to recover some of the money she had spent repairing the damage, she visited the police station.<\/p>\n<p class=\"paragraph_paragraph___QITb\">&#8220;I had to pay $800 out of pocket to get the window fixed,&#8221; she said.<\/p>\n<p class=\"paragraph_paragraph___QITb\">&#8220;So, I said, &#8216;Can you get this person to pay me back my $800 because they&#8217;re the ones who did it, not me?&#8217;<\/p>\n<p>&#8220;And all I heard was, &#8216;No, that doesn&#8217;t happen like that. We can&#8217;t recover your money&#8217;.&#8221;<\/p>\n<p class=\"paragraph_paragraph___QITb\">Ms Harney said she was left carrying the cost through insurance excesses, rising premiums and ongoing repairs.<\/p>\n<p class=\"paragraph_paragraph___QITb\">The experience, she said, changed the way she viewed the reporting process.<\/p>\n<p><img decoding=\"async\" alt=\"Broken glass surrounds the entrance to a Mount Isa business after a glass door was smashed during a vandalism incident.\" class=\"Image_image__5tFYM ContentImage_image__DQ_cq\"  src=\"https:\/\/www.newsbeep.com\/au\/wp-content\/uploads\/2026\/06\/908c0190a52afb57302d5c702dcb1d1e.jpeg\" loading=\"lazy\" data-component=\"Image\" data-lazy=\"true\"\/><\/p>\n<p class=\"Typography_base__sj2RP FigureCaption_text__zDxQ5 Typography_sizeMobile12__w_FPC Typography_lineHeightMobile20___U7Vr Typography_regular__WeIG6 Typography_colourInherit__dfnUx\" data-component=\"Typography\">A smashed glass door was the latest vandalism incident targeting Ishani Harney&#8217;s Mount Isa business. (Supplied: Ishani Harney)<\/p>\n<p>&#8216;Nothing gets done&#8217;<\/p>\n<p class=\"paragraph_paragraph___QITb\">&#8220;When it happened the last time, I didn&#8217;t worry about it because that&#8217;s going to take a few hours of my time because you&#8217;ve got to either call Policelink or go online and do it and nothing gets done,&#8221; she said.<\/p>\n<p class=\"paragraph_paragraph___QITb\">She said she had also tried to access grants designed to help businesses improve security, but found the process difficult to navigate while running a small business.<\/p>\n<p class=\"paragraph_paragraph___QITb\">&#8220;It was such a hassle. It was so many questions, and it was confusing and it was not a user-friendly website,&#8221; she said.<\/p>\n<p class=\"paragraph_paragraph___QITb\">&#8220;You try to call people, it just goes to voicemails and recordings, and we don&#8217;t have the time to spend hours and hours on something like that.&#8221;<\/p>\n<p class=\"paragraph_paragraph___QITb\">Mount Isa officer-in-charge Senior Sergeant Michael Hobden said police understood community frustrations but encouraged businesses and residents to continue reporting incidents.<\/p>\n<p class=\"paragraph_paragraph___QITb\">&#8220;Overall, we haven&#8217;t had an increase of reported matters to police of that type of offending,&#8221; he said.<\/p>\n<p>&#8220;I do think it is probably under-reported in the community.&#8221;<\/p>\n<p class=\"paragraph_paragraph___QITb\">Senior Sergeant Hobden said police relied on reports from the public to identify trends, target resources and investigate offenders.<\/p>\n<p class=\"paragraph_paragraph___QITb\">&#8220;If we&#8217;re unable to investigate offences that we&#8217;re not aware of. It&#8217;s important that people do come through and report those incidents to us, so we get that bigger picture of what&#8217;s going on in town,&#8221; he said.<\/p>\n<p class=\"paragraph_paragraph___QITb\">He said Mount Isa maintained a higher clearance rate than the state average for many offences.<\/p>\n<p><img decoding=\"async\" alt=\"Cake decorator Ishani Harney stands beside a cake she created for Mount Isa's 100th anniversary celebrations.\" class=\"Image_image__5tFYM ContentImage_image__DQ_cq\"  src=\"https:\/\/www.newsbeep.com\/au\/wp-content\/uploads\/2026\/06\/71f478175241e033dd676916b594e93d.jpeg\" loading=\"lazy\" data-component=\"Image\" data-lazy=\"true\"\/><\/p>\n<p class=\"Typography_base__sj2RP FigureCaption_text__zDxQ5 Typography_sizeMobile12__w_FPC Typography_lineHeightMobile20___U7Vr Typography_regular__WeIG6 Typography_colourInherit__dfnUx\" data-component=\"Typography\">Ishani Harney&#8217;s cakes have featured at community events across Mount Isa, including the city&#8217;s centenary celebrations. (Supplied: Ishani Harney)<\/p>\n<p>Security comes at a price<\/p>\n<p class=\"paragraph_paragraph___QITb\">The Queensland government&#8217;s Secure Communities Partnership Program offers grants of between $5,000 and $20,000 for security upgrades, including CCTV, alarms, security lighting and access-control systems.<\/p>\n<p class=\"paragraph_paragraph___QITb\">Businesses are required to contribute at least 50 per cent of the total project costs.<\/p>\n<p class=\"paragraph_paragraph___QITb\">Ms Harney said additional security would make a significant difference, but remained out of reach for many operators.<\/p>\n<p class=\"paragraph_paragraph___QITb\">&#8220;The last time we checked to get a roller door for the front of this, it was nearly $9,000,&#8221; she said.<\/p>\n<p>&#8220;For a small business that&#8217;s operated by myself and my husband, we can&#8217;t afford something like that.&#8221;<\/p>\n<p class=\"paragraph_paragraph___QITb\">Despite the setbacks, Ms Harney said she had no plans to walk away.<\/p>\n<p class=\"paragraph_paragraph___QITb\">&#8220;I provide something this town does not have; it&#8217;s my way of giving back to my home.&#8221;<\/p>\n","protected":false},"excerpt":{"rendered":"For years, Ishani Harney has helped her remote outback community celebrate some of life&#8217;s biggest moments. In the&hellip;\n","protected":false},"author":2,"featured_media":721858,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[64,63,5214,157987,19601,349821,63270,44,1158,4106,349820,12587,100428],"class_list":["post-721857","post","type-post","status-publish","format-standard","has-post-thumbnail","category-australia","tag-au","tag-australia","tag-community","tag-crime-prevention","tag-graffiti","tag-ishani-harney","tag-mount-isa","tag-news","tag-police","tag-queensland-police","tag-shop-fronts","tag-small-business","tag-vandalism"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/721857","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/comments?post=721857"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/721857\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media\/721858"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media?parent=721857"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/categories?post=721857"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/tags?post=721857"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}