{"id":75114,"date":"2025-08-17T13:34:14","date_gmt":"2025-08-17T13:34:14","guid":{"rendered":"https:\/\/www.newsbeep.com\/au\/75114\/"},"modified":"2025-08-17T13:34:14","modified_gmt":"2025-08-17T13:34:14","slug":"applying-for-a-pension-was-a-pain-so-i-invented-a-better-way","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/au\/75114\/","title":{"rendered":"\u2018Applying for a pension was a pain so I invented a better way\u2019"},"content":{"rendered":"<p>Luke Mackey is a rare specimen: a 31-year-old serial tech entrepreneur, digitally native, who is manically interested in pensions and health insurance.<\/p>\n<p>Boring? Hardly. Kota, the company Mackey founded with his partners Patrick O\u2019Boyle and Deepak Baliga, has raised more than \u20ac20 million from a list of investors that includes some of Europe\u2019s savviest venture capitalists. <\/p>\n<p>They include Northzone, an early backer of Spotify; <a href=\"https:\/\/www.thetimes.com\/business-money\/companies\/article\/wealth-club-starts-uks-first-fund-supermarket-for-private-equity-zfm2mvt8m\" class=\"link__RespLink-sc-1ocvixa-0 csWvlP\" rel=\"nofollow noopener\" target=\"_blank\">EQT Ventures<\/a>, part of the investment empire of Sweden\u2019s mega wealthy Wallenberg family; and Eurazeo, one of France\u2019s largest backers of tech. The local firm Frontline VC, which has a string of stunning exits to its name, is also a shareholder.<\/p>\n<p>The digital broker Kota has signed up 150 companies to use its technology to deliver pension and health insurance benefits to \u201ctens of thousands\u201d of employees. Most work for fast-growing technology companies. It is partnering with 25 pension and health insurers \u2014 Mackey calls them carriers \u2014 across Europe, Canada, South Africa and India, and recently added its first insurer in Germany. Carriers include the South African-owned Vitality, the German multinational Allianz and the Spanish health insurer Sanitas.<\/p>\n<p><img decoding=\"async\" alt=\"Harry Kane of FC Bayern M\u00fcnchen looking dejected during a pre-season friendly.\" loading=\"lazy\" src=\"https:\/\/www.newsbeep.com\/au\/wp-content\/uploads\/2025\/08\/\/796f732c-710e-4939-b390-767f4be0a4d0.jpg\" class=\"responsive-sc-1nnon4d-0 bAbKns\"\/><\/p>\n<p>Among Kota\u2019s \u201ccarriers\u201d is Germany\u2019s Allianz, whose global brand ambassador is Harry Kane<\/p>\n<p>MARCO STEINBRENNER\/SHUTTERSTOCK EDITORIAL<\/p>\n<p class=\"responsive__Paragraph-sc-1pktst5-0 gaEeqC\">\u201cWhen we started it was taking a quarter [three months] to integrate a carrier,\u201d he says. \u201cOur goal now is to add a [new] carrier every two weeks.\u201d<\/p>\n<p class=\"responsive__Paragraph-sc-1pktst5-0 gaEeqC\">A number of global HR tech companies such as remote.com and HiBob are also embedding Kota technology into their platforms, accelerating the proliferation of the Irish company\u2019s technology and its revenues.<\/p>\n<p class=\"responsive__Paragraph-sc-1pktst5-0 gaEeqC\">Kota is not yet four years old.<\/p>\n<p class=\"responsive__Paragraph-sc-1pktst5-0 gaEeqC\">\u201cI have been in a start-up where you are working a lot of late nights, continuously pushing the boulder up the hill,\u201d Mackey says. There are a lot of late nights at Kota, he adds, yet \u201cchasing the boulder down the hill is a lot more fun\u201d.<\/p>\n<p>What makes Kota attractive?<\/p>\n<p class=\"responsive__Paragraph-sc-1pktst5-0 gaEeqC\">It\u2019s easy to see what\u2019s attracting venture capitalists. Making benefits easy for SMEs, increasing pension and health coverage, the company is addressing a huge market.<\/p>\n<p class=\"responsive__Paragraph-sc-1pktst5-0 gaEeqC\">When Mackey pulls the Kota app up on his smartphone, he can check his pension and increase his salary contribution. He examines his health insurance policy to see if he is covered for a forthcoming sinus operation. <\/p>\n<p class=\"responsive__Paragraph-sc-1pktst5-0 gaEeqC\">It\u2019s frictionless, \u00e0 la <a href=\"https:\/\/www.thetimes.com\/article\/nik-storonsky-revolut-boss-has-it-all-except-a-banking-licence-9vfh7s9mw\" class=\"link__RespLink-sc-1ocvixa-0 csWvlP\" rel=\"nofollow noopener\" target=\"_blank\">Revolut<\/a>. It integrates easily into the client company\u2019s payroll and HR system, \u00e0 la <a href=\"https:\/\/www.thetimes.com\/world\/ireland-world\/article\/patrick-collison-changes-stripes-with-rest-of-tech-bros-qhb2wrmwk\" class=\"link__RespLink-sc-1ocvixa-0 csWvlP\" rel=\"nofollow noopener\" target=\"_blank\">Stripe<\/a>.<\/p>\n<p class=\"responsive__Paragraph-sc-1pktst5-0 gaEeqC\">Is Kota the Revolut or Stripe of benefits? \u201cIt depends on who we are talking to, HR or IT department,\u201d he says.<\/p>\n<p><img decoding=\"async\" alt=\"A hand holding a Revolut Visa card over a receipt.\" loading=\"lazy\" src=\"https:\/\/www.newsbeep.com\/au\/wp-content\/uploads\/2025\/08\/\/13684024-a2b0-4c07-8d70-924a3eeab33a.jpg\" class=\"responsive-sc-1nnon4d-0 bAbKns\"\/><\/p>\n<p>Kota has been compared to Revolut<\/p>\n<p>REVOLUT<\/p>\n<p class=\"responsive__Paragraph-sc-1pktst5-0 gaEeqC\">The company is also leaning into a sizeable opportunity in its home market. The government\u2019s auto-enrolment or <a href=\"https:\/\/www.thetimes.com\/world\/ireland-world\/article\/why-auto-enrolment-pensions-are-a-disaster-in-the-making-90xjgd3hv\" class=\"link__RespLink-sc-1ocvixa-0 csWvlP\" rel=\"nofollow noopener\" target=\"_blank\">mandatory pension regime<\/a>, where every employee in the country must be offered a pension, is due to come into force from January. The state scheme MyFutureFund, which includes a top-up from the government, has its limitations so Kota is mounting a national roadshow to pitch its alternative, which it says is a quick, easy and cost-effective means of becoming auto-enrolment compliant.<\/p>\n<p class=\"responsive__Paragraph-sc-1pktst5-0 gaEeqC\">It is piggy-backing on a state initiative to increase awareness of pensions, to lift its profile through 20 breakfast and lunch meetings. Clever.<\/p>\n<p class=\"responsive__Paragraph-sc-1pktst5-0 gaEeqC\">Kota staffers pulled a late night last week stuffing envelopes with handwritten invitations with a QR code for registration. Mackey, a marketing graduate, was tickled by the idea of a digital-first tech company using \u201csnail mail\u201d as opposed to an email shot. Auto-enrolment is \u201canother tailwind\u201d, he says. <\/p>\n<p>Route to success<\/p>\n<p class=\"responsive__Paragraph-sc-1pktst5-0 gaEeqC\">Mackey, a Dubliner, started his first business career when studying for his marketing degree at the National College of Ireland (NCI). With a school friend from CBC Monkstown he set up Spacefox Studios, which made marketing videos and built websites for restaurants and coffee shops. His office was a \u201cwherever I popped myself down\u201d, which was usually a coffee shop.<\/p>\n<p class=\"responsive__Paragraph-sc-1pktst5-0 gaEeqC\">He spent a lot of time watching queues, and customer frustration, building at peak periods. When he graduated from NCI in 2016, Mackey hooked up with a college friend, Alan Haverty, to create Bamboo, a mobile ordering app that made it easier for customers to pick up orders from restaurants close to their place of work at peak times. <\/p>\n<p><img decoding=\"async\" alt=\"Two men sitting at an outdoor table, one using a smartphone.\" loading=\"lazy\" src=\"https:\/\/www.newsbeep.com\/au\/wp-content\/uploads\/2025\/08\/\/826ca790-b8ce-4355-ba16-f37177a7102b.jpg\" class=\"responsive-sc-1nnon4d-0 bAbKns\"\/><\/p>\n<p>Mackey, right, with his Bamboo co-founder, Alan Haverty, in 2018<\/p>\n<p>BRYAN MEADE FOR THE SUNDAY TIMES<\/p>\n<p class=\"responsive__Paragraph-sc-1pktst5-0 gaEeqC\">Within three years the company partnered with 100 restaurants in Dublin, Cork and Galway. <\/p>\n<p class=\"responsive__Paragraph-sc-1pktst5-0 gaEeqC\">\u2022 <a href=\"https:\/\/www.thetimes.com\/world\/ireland-world\/article\/best-restaurants-ireland-2025-m0wp2gtp0\" class=\"link__RespLink-sc-1ocvixa-0 csWvlP\" rel=\"nofollow noopener\" target=\"_blank\">Ireland\u2019s 100 best restaurants for 2025<\/a><\/p>\n<p class=\"responsive__Paragraph-sc-1pktst5-0 gaEeqC\">Funding the venture was \u201cpainful\u201d, Mackey says. It raised cash from a small number of private individuals and Enterprise Ireland, who invested \u20ac225,000. <a href=\"https:\/\/www.thetimes.com\/article\/dr-joes-building-company-needs-a-cash-injection-c9kts3kb9\" class=\"link__RespLink-sc-1ocvixa-0 csWvlP\" rel=\"nofollow noopener\" target=\"_blank\">Joe Elias<\/a>, the US investor who invented vodka \u201cbaggies\u201d, or spirits in a pouch, and sold the Irish company Retail inMotion to Lufthansa, also lent the company \u20ac200,000.<\/p>\n<p class=\"responsive__Paragraph-sc-1pktst5-0 gaEeqC\">In early 2019, an Australian company showed an interest in acquiring Bamboo as a launchpad into the European market. As talks went on, Bamboo continued to spend on its development.<\/p>\n<p class=\"responsive__Paragraph-sc-1pktst5-0 gaEeqC\">When the Australian suitor walked out, Elias moved to inject more funds and take control. Mackey left in early 2020, just months before the pandemic would crater the business.<\/p>\n<p class=\"responsive__Paragraph-sc-1pktst5-0 gaEeqC\">He needed a job \u2014 \u201cI had no savings\u201d \u2014 and applied for the role of Ireland manager for Bolt, the mobility app.<\/p>\n<p><img decoding=\"async\" alt=\"Bolt driver holding a smartphone with the Bolt app open.\" loading=\"lazy\" src=\"https:\/\/www.newsbeep.com\/au\/wp-content\/uploads\/2025\/08\/\/1e058c3d-7d96-4a9d-9319-6153b55efa8f.jpg\" class=\"responsive-sc-1nnon4d-0 bAbKns\"\/><\/p>\n<p>Mackey oversaw Bolt\u2019s launch in Ireland<\/p>\n<p>ALAMY<\/p>\n<p class=\"responsive__Paragraph-sc-1pktst5-0 gaEeqC\">At 26 he was Bolt\u2019s first Irish employee as it looked to challenge the incumbent MyTaxi, which has become FreeNow. <\/p>\n<p class=\"responsive__Paragraph-sc-1pktst5-0 gaEeqC\">\u201cMy job was to open up and grow the market,\u201d he says. \u201cSo that was everything from getting the licences to operate, hiring the core team, finding an office that our drivers could go to, marketing [Bolt] to drivers to get supply, and marketing it with the passengers to get demand. And doing that in a really short period of time.\u201d<\/p>\n<p class=\"responsive__Paragraph-sc-1pktst5-0 gaEeqC\">It was, he says, one of Bolt\u2019s most successful launches. One of his tasks was to put a benefits package in place for employees, which then numbered just five. Like most of his peers, Mackey knew nothing about pensions or health insurance.<\/p>\n<p>Solution for small businesses<\/p>\n<p class=\"responsive__Paragraph-sc-1pktst5-0 gaEeqC\">\u201cI quickly learnt that brokers don\u2019t like working with small businesses. We were a five-person team, wanting to set up a pension. That\u2019s not very lucrative for them.\u201d<\/p>\n<p class=\"responsive__Paragraph-sc-1pktst5-0 gaEeqC\">Through his mother, Mackey eventually found a helpful broker. He was sent a PDF by email that he downloaded and printed out. \u201cI had to fill it out and then scan and send it back to the broker,\u201d he says.<\/p>\n<p class=\"responsive__Paragraph-sc-1pktst5-0 gaEeqC\">He circulated the PDF to other members of the team. None filled it out. It was 2021 and the stock markets were roaring, and his peers were busy trading stocks on Revolut. <\/p>\n<p class=\"responsive__Paragraph-sc-1pktst5-0 gaEeqC\">\u201cThey just thought, jeez, this is a pain in the ass.\u201d <\/p>\n<p class=\"responsive__Paragraph-sc-1pktst5-0 gaEeqC\">When the scheme was set up, there was more paper. \u201cI just thought there has to be a better way to do this,\u201d he says.<\/p>\n<p class=\"responsive__Paragraph-sc-1pktst5-0 gaEeqC\">Mackey circled back and enlisted O\u2019Boyle and Baliga, who had worked on Bamboo, to start developing the app. Its first provider was <a href=\"https:\/\/www.thetimes.com\/world\/ireland-world\/article\/i-want-irish-life-to-lead-on-physical-mental-and-financial-wellbeing-2l8xccbr6\" class=\"link__RespLink-sc-1ocvixa-0 csWvlP\" rel=\"nofollow noopener\" target=\"_blank\">Irish Life<\/a>. <\/p>\n<p><img decoding=\"async\" alt=\"Jar of coins labeled &quot;Pension.&quot;\" loading=\"lazy\" src=\"https:\/\/www.newsbeep.com\/au\/wp-content\/uploads\/2025\/08\/\/10c6cae9-2ddd-4e0a-b134-caead7d16d56.jpg\" class=\"responsive-sc-1nnon4d-0 bAbKns\"\/><\/p>\n<p>Mackey wanted to take the paperwork out of pensions<\/p>\n<p>GETTY IMAGES<\/p>\n<p class=\"responsive__Paragraph-sc-1pktst5-0 gaEeqC\">Kota secured approval to act as an insurance intermediate from the Financial Conduct Authority in the UK and the Central Bank of Ireland, which allowed the company to passport its service into Europe.<\/p>\n<p class=\"responsive__Paragraph-sc-1pktst5-0 gaEeqC\">Mackey never saw himself as an insurance intermediary. \u201cWhen you are a broker, it means you can talk to insurance companies,\u201d he says. \u201cAnd when you talk to insurance companies, we can show them what the product looks like.\u201d<\/p>\n<p class=\"responsive__Paragraph-sc-1pktst5-0 gaEeqC\">His experiences at Bolt taught him about keeping costs down and building at pace. Under the Kota model, insurers get access to distribution free of charge, while companies pay just \u20ac9 a month per employee, considerably lower than broker fees. Kota does not offer advice, but it does offer support. \u201cWe talk through options,\u201d he says.<\/p>\n<p class=\"responsive__Paragraph-sc-1pktst5-0 gaEeqC\">There are no commissions, no contracts, and the HR department is not shuffling mounds of forms and paperwork.<\/p>\n<p class=\"responsive__Paragraph-sc-1pktst5-0 gaEeqC\">Its clients are fast-growing, like Kota itself, which is hurtling towards 50 employees. The roll call includes Tines, arguably Ireland\u2019s hottest start-up, Belfast\u2019s Cloudsmith and the UK online car marketplace <a href=\"https:\/\/www.thetimes.com\/article\/carwow-valued-at-250m-as-it-raises-funds-from-us-investor-bdz6hvv39\" class=\"link__RespLink-sc-1ocvixa-0 csWvlP\" rel=\"nofollow noopener\" target=\"_blank\">Carwow<\/a>.<\/p>\n<p class=\"responsive__Paragraph-sc-1pktst5-0 gaEeqC\">It\u2019s a natural fit for rising tech stars, and while Kota revenues grow naturally from adding new customers, it also benefits from the growth of its existing customer base. The multiplier effect is potentially very powerful.<\/p>\n<p class=\"responsive__Paragraph-sc-1pktst5-0 gaEeqC\">This time around, fundraising has been an awful lot easier. That is partly because Mackey, O\u2019Boyle and Baliga had done a lot of the groundwork before launch, speaking to up to 70 HR and insurance professionals to thoroughly research the opportunity. The investment deck included 20 pages of research with links back to the conversations. \u201cThere was a lot of data,\u201d Mackey says.<\/p>\n<p>\u2018Pushing at open doors\u2019<\/p>\n<p class=\"responsive__Paragraph-sc-1pktst5-0 gaEeqC\">The plan was to raise \u20ac600,000 for the trio to \u201ckind of hack away at a product for a year or so, and see where it goes\u201d, he says. But the pitch got traction. \u201cThe angel [investor] bit got stoked up and then we got into a pretty hot venture round with VCs offering us a million [euros]. We had people telling us, \u2018You should really talk to this person\u2019.\u201d<\/p>\n<p class=\"responsive__Paragraph-sc-1pktst5-0 gaEeqC\">It was pushing one open door after another. \u201cOne VC told us we know this area really well, we have been looking at this for the last three years, waiting for somebody with something like this to walk through the door,\u201d he says.<\/p>\n<p><img decoding=\"async\" alt=\"Luke Mackey, CEO and co-founder of Kota, in their Dublin office.\" loading=\"lazy\" src=\"https:\/\/www.newsbeep.com\/au\/wp-content\/uploads\/2025\/08\/\/564e8921-fc3e-4437-b51b-b48f87390ff8.jpg\" class=\"responsive-sc-1nnon4d-0 bAbKns\"\/><\/p>\n<p>Mackey hopes to eventually float Kota on the stock market<\/p>\n<p>BRYAN MEADE FOR THE SUNDAY TIMES<\/p>\n<p class=\"responsive__Paragraph-sc-1pktst5-0 gaEeqC\">The founders met Elise Stern of Eurazeo at Dublin\u2019s Dogpatch Labs when they were looking for pre-seed funding. At the time the cheque size did not fit the VC\u2019s investment profile. Three years later, when Kota went out on a Series A fundraising, it took Stern just four weeks to sign up.<\/p>\n<p class=\"responsive__Paragraph-sc-1pktst5-0 gaEeqC\">Aside from the heavyweight VCs, Kota can count Cocoa, the high-profile London angel investor, and the early-stage funders Plug and Play and 9 Yards, which was founded by George Osborne, the former UK chancellor, as backers, with the Cape Clear founder David Clarke and Alexis Valentin, the former Meta executive, also on board.<\/p>\n<p class=\"responsive__Paragraph-sc-1pktst5-0 gaEeqC\">Mackey says his ambition is to build \u201ca great Irish technology company\u201d and ultimately take Kota to the stock market. He certainly has the backers to get there. On a sweltering hot August day he can take stock on how far the company has come. <\/p>\n<p class=\"responsive__Paragraph-sc-1pktst5-0 gaEeqC\">\u201cIt feels like it\u2019s still January or February because of just how quickly the year has gone by, and how exciting it\u2019s been,\u201d he says. \u201cAnd that\u2019s just how it feels when you\u2019re a start-up. It\u2019s warp speed, it\u2019s high ambition, it\u2019s play to win.\u201d<\/p>\n<p>The life of Luke Mackey<\/p>\n<p class=\"responsive__Paragraph-sc-1pktst5-0 gaEeqC\">Age: 31<br \/>Lives: Dublin<br \/>Marital status: Single (in a relationship)<br \/>Education: CBC Monkstown, National College of Ireland<br \/>Favourite film: Stand by Me<br \/>Favourite book: The Hard Thing About Hard Things by Ben Horowitz<\/p>\n<p><img decoding=\"async\" alt=\"Still from the film *Stand By Me*.\" loading=\"lazy\" src=\"https:\/\/www.newsbeep.com\/au\/wp-content\/uploads\/2025\/08\/\/0048d0cf-c7f6-4449-bc65-cad419819849.jpg\" class=\"responsive-sc-1nnon4d-0 bAbKns\"\/><\/p>\n<p>Stand By Me is Mackey\u2019s favourite film<\/p>\n<p>ALAMY<\/p>\n<p class=\"responsive__Paragraph-sc-1pktst5-0 gaEeqC\">Working: I get up at 7.20am. I start the morning in the coffee shop, on my laptop, usually for an hour, and then get into the office for 9am or 9.30am, and I am there until about 8pm or 9pm. Then home, dinner and I try to get some exercise. I will do a couple of hours on a Sunday afternoon too \u2014 it\u2019s quiet. It sounds a lot but I genuinely love what I do.<\/p>\n<p id=\"last-paragraph\" class=\"responsive__Paragraph-sc-1pktst5-0 gaEeqC\">Downtime: Saturday is for sleeping in and catching up with friends and family. In the winter weeknights, I went out for a sauna with a few other founders \u2014 I know, it\u2019s very tech bro \u2014 but it\u2019s just a great way to clear the mind. I run when I can; my girlfriend runs so we run together. I did my first marathon in Copenhagen last year and hope to do a half-marathon before the end of the year. I used to race mountain bikes and it\u2019s something I absolutely miss. Sometimes you work hard to get the freedom to go back to things like that. <\/p>\n","protected":false},"excerpt":{"rendered":"Luke Mackey is a rare specimen: a 31-year-old serial tech entrepreneur, digitally native, who is manically interested in&hellip;\n","protected":false},"author":2,"featured_media":75115,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[14],"tags":[64,63,99,186,184,185],"class_list":{"0":"post-75114","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-personal-finance","8":"tag-au","9":"tag-australia","10":"tag-business","11":"tag-finance","12":"tag-personal-finance","13":"tag-personalfinance"},"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/75114","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/comments?post=75114"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/75114\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media\/75115"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media?parent=75114"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/categories?post=75114"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/tags?post=75114"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}