{"id":756723,"date":"2026-06-24T07:16:17","date_gmt":"2026-06-24T07:16:17","guid":{"rendered":"https:\/\/www.newsbeep.com\/au\/756723\/"},"modified":"2026-06-24T07:16:17","modified_gmt":"2026-06-24T07:16:17","slug":"astrid-richardson-to-lead-envoyage-australia-as-lisa-zahra-made-director-of-operations","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/au\/756723\/","title":{"rendered":"Astrid Richardson to lead Envoyage Australia as Lisa Zahra made Director of Operations"},"content":{"rendered":"

Envoyage has handed strategic leadership of its largest market to global general manager Astrid Richardson, following the departure of Australia general manager Nick Queale.<\/p>\n

The independent travel network has reshaped its Australian leadership, with Operations Leader Lisa Zahra stepping up to Director of Operations, Australia, and global general manager Astrid Richardson extending her remit to take direct ownership of the local market.<\/p>\n

The changes follow the exit of Australia general manager Nick Queale, who leaves after nearly four years leading Envoyage<\/a> and 29 years with parent company Flight Centre Travel Group.<\/p>\n

Australia is network\u2019s largest market, and the network has signalled the reshuffle as a deeper investment in member support on home soil, following a recent run of appointments across product leadership, marketing and business development<\/a>.<\/p>\n

\"(L-R)(L-R) Nick Queale and Astrid Richardson at Envoyage Worldwide in South Africa in 2025 (Image Mark Harada)
\nWhat Lisa Zahra takes on<\/p>\n

In her expanded role, Zahra will lead the operational engine behind the Envoyage Australia member experience, with a focus on scaling support, deepening member outcomes and driving the next phase of growth.<\/p>\n

\u25bc ADVERTISING \u25bc<\/p>\n<\/p>\n

\u201cThe people in this network are what make Envoyage what it is. My role is to make sure they have everything they need to thrive; and that\u2019s a responsibility I don\u2019t take lightly,\u201d said Envoyage director of operations, Australia, Lisa Zahra.<\/p>\n

\"LisaLisa Zahra has been appointed Director of Operations, Australia, leading the operational support behind Envoyage\u2019s member network.
\nRichardson takes the strategy lead<\/p>\n

Richardson will carry strategic leadership of the Australian market alongside her existing global remit, splitting the local leadership into strategy and operations.<\/p>\n

\u201cI have a clear focus on creating more opportunity and more success for the travel entrepreneurs in the Australian network,\u201d said Envoyage global general manager Astrid Richardson.<\/p>\n

\u201cWith Lisa Zahra leading operations and my focus on strategy and growth, we\u2019re well placed to deliver even more for our members, and for the businesses they\u2019ve built.\u201d<\/p>\n

\"AstridAstrid Richardson will extend her global remit to take direct strategic leadership of Envoyage Australia, the network\u2019s largest market.
\nNick Queale\u2019s departure<\/p>\n

Queale\u2019s exit closes a near three-decade run with Flight Centre Travel Group, where managing director Andrew Stark has been reshaping the group\u2019s product team structure<\/a>, including his leadership of Envoyage in Australia.<\/p>\n

\u201cAfter nearly four years leading Envoyage and 29 years with Flight Centre Travel Group, I\u2019ve decided now was the right time to take the next step in my career,\u201d said Queale.<\/p>\n

\u201cI\u2019m incredibly grateful for the opportunities and memories created throughout my time at Flight Centre.<\/p>\n

\u201cThe travel industry is a uniquely connected and resilient community, and it has been a privilege to work with talented colleagues, industry partners and entrepreneurial business leaders who continually inspire innovation, growth and exceptional customer outcomes.\u201d<\/p>\n

KARRYON UNPACKS: For Envoyage\u2019s 1,100-plus Australian members, the split puts a dedicated operations leader in Zahra and a global-to-local strategy line in Richardson, while Queale departs an industry he served for nearly three decades. It\u2019s a vote of confidence in the network\u2019s home market, which remains its biggest.<\/p>\n","protected":false},"excerpt":{"rendered":"Envoyage has handed strategic leadership of its largest market to global general manager Astrid Richardson, following the departure…\n","protected":false},"author":2,"featured_media":756724,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[64,63,44],"class_list":["post-756723","post","type-post","status-publish","format-standard","has-post-thumbnail","category-australia","tag-au","tag-australia","tag-news"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/756723","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/comments?post=756723"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/756723\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media\/756724"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media?parent=756723"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/categories?post=756723"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/tags?post=756723"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}