{"id":759532,"date":"2026-06-25T14:44:27","date_gmt":"2026-06-25T14:44:27","guid":{"rendered":"https:\/\/www.newsbeep.com\/au\/759532\/"},"modified":"2026-06-25T14:44:27","modified_gmt":"2026-06-25T14:44:27","slug":"furious-nab-contractor-sends-staff-group-email-attacking-boss-workplace-culture-in-response-to-pulse-survey","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/au\/759532\/","title":{"rendered":"Furious NAB contractor sends staff group email attacking boss, workplace culture in response to pulse survey"},"content":{"rendered":"<p class=\"css-9czhig-StyledParagraph e4e0a020\">A National Australia Bank workplace survey was disrupted this week after a furious staffer replied to a group email by telling all its recipients he had zero respect for his manager and would refuse to even share a meeting room with him.<\/p>\n<p class=\"css-9czhig-StyledParagraph e4e0a020\">The outburst emailed to sub-groups and financial advice staff came after NAB\u2019s Wealth Division reminded staff to submit pulse survey feedback by June 23 as part of the bank\u2019s strategy to improve its workplace.<\/p>\n<p class=\"css-9czhig-StyledParagraph e4e0a020\">\u201cNAB does not value human capital at all, it\u2019s all a pretence,\u201d the internal emailer wrote. \u201cLet\u2019s see if this email will serve as a starting point of the \u2018behavioural change\u2019 that is needed, so that people feel valued rather than being ignored.\u201d<\/p>\n<p class=\"css-3mk41m-StyledText eze0guv9\">Sign up to The Nightly&#8217;s newsletters.<\/p>\n<p class=\"css-1r9pdr5-StyledSubText eze0guv8\">Get the first look at the digital newspaper, curated daily stories and breaking headlines delivered to your inbox.<\/p>\n<p>By continuing you agree to our <a href=\"https:\/\/thenightly.com.au\/subscription-terms\" rel=\"nofollow noopener\" target=\"_blank\">Terms<\/a> and <a href=\"https:\/\/sevenwestmedia.com.au\/privacy-policies\" target=\"_blank\" rel=\"nofollow noopener\">Privacy Policy<\/a>.<\/p>\n<p class=\"css-9czhig-StyledParagraph e4e0a020\">In response to the complaint, a NAB spokesperson said the lender has more than 40,000 employees and is committed to creating a safe, respectful culture.<\/p>\n<p class=\"css-9czhig-StyledParagraph e4e0a020\">\u201cWe know we don\u2019t always get it right. If a current or former employee has concerns or specific allegations we encourage them to raise them and they will be taken seriously,\u201d the spokesperson said.<\/p>\n<p class=\"css-9czhig-StyledParagraph e4e0a020\">The complainant is a six-year contractor to NAB\u2019s Wealth division and launched the broadside against a senior manager and the bank\u2019s culture in an email that copies in NAB CRR (Customer Resolution and Remediation Department) ALL and NABAU-Commercial Services.<\/p>\n<p class=\"css-9czhig-StyledParagraph e4e0a020\">\u201cI want it to be clear that I don\u2019t have any respect for you in any way, shape, or form!\u201d the staffer said of a senior leader.<\/p>\n<p class=\"css-9czhig-StyledParagraph e4e0a020\">\u201c\u2019I\u2019m going to decline this meeting with you for Thursday 3pm June 25 2026 as I don\u2019t want to be in the same room as you. You don\u2019t deserve my time or skill as an analyst,\u201d the contractor added.<\/p>\n<p class=\"css-9czhig-StyledParagraph e4e0a020\">The complainant also told the group email\u2019s unwitting recipients his high moral and ethical standards made him feel obliged to speak out, particularly after he showed a high degree of professional commitment to NAB as a long-term contractor.<\/p>\n<p>Bank culture in focus<\/p>\n<p class=\"css-9czhig-StyledParagraph e4e0a020\">Large corporates typically use the workplace surveys to gather staff feedback and monitor morale, engagement, or views on leadership. Employees usually file responses anonymously or confidentially on a separate online platform, and are not expected to share their responses openly in large group emails.<\/p>\n<p class=\"css-9czhig-StyledParagraph e4e0a020\">All of Australia\u2019s big banks have been fronting the rise of external online forums such as Reddit, Glassdoor and Instagram-focused Aussie Corporate. These third-party online platforms allow hundreds of thousands of current or former staff to anonymously leave good or bad reviews of a workplace beyond the control of human resources managers, professional spinners, or media gatekeepers.<\/p>\n<p class=\"css-9czhig-StyledParagraph e4e0a020\">The fiery mix of online anger often includes misinformation, exaggeration, or the airing of personal grievances.<\/p>\n<p class=\"css-9czhig-StyledParagraph e4e0a020\">Last September, Australia &amp; New Zealand Bank met a barrage of anonymous criticism from staff on social media platform Reddit over his plans to cut 4500 jobs.<\/p>\n<p class=\"css-9czhig-StyledParagraph e4e0a020\">The accusations included vulgar insults, inferences of incompetence, and running commentaries that mocked afternoon all-staff meetings.<\/p>\n<p class=\"css-9czhig-StyledParagraph e4e0a020\">At the time ANZ declined to comment on the forums.<\/p>\n<p class=\"css-9czhig-StyledParagraph e4e0a020\">NAB is also the subject of a Reddit thread where anonymous employees comment on the bank\u2019s culture and their workplace experiences.<\/p>\n<p class=\"css-9czhig-StyledParagraph e4e0a020\">In June, The Nightly revealed text messages between NAB staff showed a separate manager allegedly threw a quantity of the drug cocaine at the feet of other staff, after spotting police arrive during a late-night Christmas party at North Sydney\u2019s Greenwood Hotel in 2022.<\/p>\n<p class=\"css-9czhig-StyledParagraph e4e0a020\">The manager allegedly involved is understood to be no longer with the bank and the incident not reported at the time.<\/p>\n","protected":false},"excerpt":{"rendered":"A National Australia Bank workplace survey was disrupted this week after a furious staffer replied to a group&hellip;\n","protected":false},"author":2,"featured_media":759533,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[64,63,99],"class_list":["post-759532","post","type-post","status-publish","format-standard","has-post-thumbnail","category-business","tag-au","tag-australia","tag-business"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/759532","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/comments?post=759532"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/759532\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media\/759533"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media?parent=759532"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/categories?post=759532"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/tags?post=759532"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}