{"id":767104,"date":"2026-06-29T05:05:19","date_gmt":"2026-06-29T05:05:19","guid":{"rendered":"https:\/\/www.newsbeep.com\/au\/767104\/"},"modified":"2026-06-29T05:05:19","modified_gmt":"2026-06-29T05:05:19","slug":"coles-woolworths-ranked-worst-supermarkets-for-suppliers-food-and-grocery-code-of-conduct-report","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/au\/767104\/","title":{"rendered":"Coles, Woolworths ranked worst supermarkets for suppliers: Food and Grocery code of conduct report"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" alt=\"Jessica Yun\" data-testid=\"author-avatar-image\" height=\"64\" src=\"https:\/\/www.newsbeep.com\/au\/wp-content\/uploads\/2026\/01\/1d6419be13aa9280d0a4132d991ec3d3adfaaaf85e9396b2f7a52ebb2dd15b00.png\"  width=\"64\" class=\"sc-9a01536c-0 libeSR\"\/><\/p>\n<p data-testid=\"article-datetime\" class=\"sc-5cbbddda-5 hxoHkT\">June 29, 2026 \u2014 12:06pm<\/p>\n<p>Save<\/p>\n<p class=\"sc-d1b14060-4 JmUoF\">You have reached your maximum number of saved items.<\/p>\n<p>Remove items from your <a href=\"https:\/\/www.smh.com.au\/goodfood\/saved\" class=\"sc-3f16ee48-12 sc-d1b14060-2 jyLmZI iQLtAb\" rel=\"nofollow noopener\" target=\"_blank\">saved list<\/a> to add more.<\/p>\n<p>AAA<\/p>\n<p>Grocery suppliers have ranked Woolworths and Coles as the worst major supermarkets to deal with in a new report that found ongoing and widespread frustrations about feeling pressured to give up their own margins during tough negotiations or risk having their products pulled from shelves.<\/p>\n<p>Aldi was consistently named as the fairest and most respectful supermarket for suppliers to deal with, followed by IGA operator Metcash, in the first survey to take place under the federal government\u2019s beefed-up code of conduct for the sector. Coles and Woolworths, ranked third and fourth respectively, showed improvements in their scores \u2013 but still exercise disproportionate control over where the product ends up, or stays, on the shelf.<\/p>\n<p><img decoding=\"async\" alt=\"Woolworths and Coles are ranked by suppliers as the worst of the supermarkets to deal with.\" loading=\"lazy\" src=\"https:\/\/www.newsbeep.com\/au\/wp-content\/uploads\/2026\/06\/0c76de1f1464b9b6eeccf173b2f339f28601f8ab.jpeg\"  class=\"sc-d34e428-1 ldCIuB\"\/>Woolworths and Coles are ranked by suppliers as the worst of the supermarkets to deal with.Nine<\/p>\n<p>Nearly half of all survey respondents, which collected about 950 responses, described price negotiations as challenging and said retailers \u201calways or mostly\u201d ask for further discounts during \u201crange reviews\u201d.<\/p>\n<p>\u201cThese negotiations are often difficult, opaque and shaped by retailer margin demands,\u201d said Food and Grocery Code supervisor Professor Elizabeth Sarofim.<\/p>\n<p>\u201cThe report highlights the risk that supermarkets may use their buying power to force suppliers to carry inflationary pressures, rather than allowing suppliers to recover genuine increases in input costs.\u201d<\/p>\n<p>The annual report is the <a class=\"inline-link\" href=\"https:\/\/www.smh.com.au\/politics\/federal\/an-uneven-playing-field-supermarkets-hit-back-at-labor-s-price-gouging-ban-20251213-p5nne4.html\" rel=\"nofollow noopener\" target=\"_blank\">first under the revamped Food and Grocery code of conduct<\/a> that kicked in on April 1, 2025 to directly address the power imbalance between major supermarkets and suppliers, including fear of retribution for speaking out.<\/p>\n<p>\u201dThe concept [of retribution] appears to be difficult for suppliers to isolate from the unequal bargaining power which is a consistent and pervasive commercial aspect of their day-to-day dealings and underpinned the introduction of a mandatory code,\u201d said Sarofim.<\/p>\n<p>Her report comes months after Federal Court lawsuits from the Australian Competition and Consumer Commission lifted the lid on the extensive negotiations the major supermarkets undertake with their suppliers, including <a class=\"inline-link\" href=\"https:\/\/www.smh.com.au\/business\/consumer-affairs\/watch-live-coles-learns-its-fate-in-fake-down-down-discounts-case-20260514-p5zwoi.html\" rel=\"nofollow noopener\" target=\"_blank\">negotiating \u2018discounts\u2019 alongside price rises<\/a>.<\/p>\n<p>The major supermarkets are competing more fiercely on price as customers increasingly spread their grocery shop across different retailers following a <a class=\"inline-link\" href=\"https:\/\/www.smh.com.au\/politics\/federal\/inflation-eases-but-key-measure-rises-to-highest-level-in-almost-two-years-20260624-p609in.html\" rel=\"nofollow noopener\" target=\"_blank\">period of rapid inflation<\/a> and interest rate increases.<\/p>\n<p>But some suppliers reported that the lower prices have come at their expense as supermarkets request greater discounts from suppliers \u2013 or \u201cabove average\u201d margin contributions \u2013 which puts pressure on their own commercial viability.<\/p>\n<p>Related Article<a href=\"https:\/\/www.smh.com.au\/business\/consumer-affairs\/watch-live-coles-learns-its-fate-in-fake-down-down-discounts-case-20260514-p5zwoi.html\" tabindex=\"-1\" class=\"sc-cba76dee-0 hdiTqm\" rel=\"nofollow noopener\" target=\"_blank\"><img decoding=\"async\" alt=\"Coles \u201cDown Down\u201d program misled millions of customers into thinking discounts were genuine.\" loading=\"lazy\" src=\"https:\/\/www.newsbeep.com\/au\/wp-content\/uploads\/2026\/05\/c12a1c4aba04fa3ed625acf9dacb2f9e8b482e1f.jpeg\"  class=\"sc-d34e428-1 ioInpc\"\/><\/a><\/p>\n<p>\u201cAs suppliers we are expected to give them more margin when we cannot increase our prices and yet they want us to drop our prices to them to give them an increased profit margin,\u201d said one anonymous respondent. If suppliers don\u2019t comply, the respondent said, they risk having their items removed from supermarket shelves.<\/p>\n<p>\u201cWe are terrified of the outcome,\u201d they said, because it could mean losing a large part of their business and hurt their staff. \u201cOver many years they have continued to increase their profits by putting up prices without us putting up our prices.\u201d<\/p>\n<p>In a statement, Coles disputed the report\u2019s conclusions, pointing to improvements in perceptions of fairness.<\/p>\n<p>\u201cWe are disappointed that aspects of the report appear to rely on selective anecdotal commentary and broad conclusions that are not supported by the report\u2019s own evidence,\u201d said a Coles spokesperson.<\/p>\n<p>\u201cWe will continue to engage constructively with suppliers, the Code Supervisor and government to support a Code that delivers practical and positive outcomes for suppliers, customers and the broader grocery sector.\u201d<\/p>\n<p>Woolworths has been contacted for comment.<\/p>\n<p>The Business Briefing newsletter delivers major stories, exclusive coverage and expert opinion. <a class=\"inline-link\" href=\"https:\/\/www.smh.com.au\/link\/follow-20170101-p56j4t\" rel=\"noopener noreferrer nofollow\" target=\"_blank\">Sign up to get it every weekday morning<\/a>.<\/p>\n<p>Save<\/p>\n<p class=\"sc-d1b14060-4 JmUoF\">You have reached your maximum number of saved items.<\/p>\n<p>Remove items from your <a href=\"https:\/\/www.smh.com.au\/goodfood\/saved\" class=\"sc-3f16ee48-12 sc-d1b14060-2 jyLmZI iQLtAb\" rel=\"nofollow noopener\" target=\"_blank\">saved list<\/a> to add more.<\/p>\n<p><img decoding=\"async\" alt=\"Jessica Yun\" data-testid=\"author-avatar-image\" height=\"40\" loading=\"lazy\" src=\"https:\/\/www.newsbeep.com\/au\/wp-content\/uploads\/2026\/01\/1767770052_926_1d6419be13aa9280d0a4132d991ec3d3adfaaaf85e9396b2f7a52ebb2dd15b00.png\"  width=\"40\" class=\"sc-9a01536c-0 libeSR\"\/><a class=\"sc-cba76dee-0 hdiTqm sc-b5b9fd03-2 jcGta-D\" href=\"https:\/\/www.smh.com.au\/by\/jessica-yun-p535wz\" rel=\"nofollow noopener\" target=\"_blank\">Jessica Yun<\/a> is a business reporter covering retail and food for The Sydney Morning Herald and The Age.Connect via <a class=\"sc-cba76dee-0 hdiTqm sc-b5b9fd03-5 czsZcI\" href=\"https:\/\/x.com\/@hijessicayun?lang=en\" rel=\"noopener noreferrer nofollow\" target=\"_blank\">X<\/a> or <a class=\"sc-cba76dee-0 hdiTqm sc-b5b9fd03-5 czsZcI\" href=\"https:\/\/www.smh.com.au\/business\/companies\/mailto:jyun@smh.com.au\" rel=\"nofollow noopener\" target=\"_blank\">email<\/a>.From our partners<\/p>\n","protected":false},"excerpt":{"rendered":"June 29, 2026 \u2014 12:06pm Save You have reached your maximum number of saved items. Remove items from&hellip;\n","protected":false},"author":2,"featured_media":767105,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[64,63,99],"class_list":["post-767104","post","type-post","status-publish","format-standard","has-post-thumbnail","category-business","tag-au","tag-australia","tag-business"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/767104","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/comments?post=767104"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/767104\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media\/767105"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media?parent=767104"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/categories?post=767104"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/tags?post=767104"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}