{"id":773964,"date":"2026-07-02T09:25:11","date_gmt":"2026-07-02T09:25:11","guid":{"rendered":"https:\/\/www.newsbeep.com\/au\/773964\/"},"modified":"2026-07-02T09:25:11","modified_gmt":"2026-07-02T09:25:11","slug":"lactalis-fined-by-accc-for-misleading-consumers-about-freshness-of-milk","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/au\/773964\/","title":{"rendered":"Lactalis fined by ACCC for misleading consumers about freshness of milk"},"content":{"rendered":"<p class=\"paragraph_paragraph___QITb\">A major Australian milk company has been fined by the consumer watchdog for misleading consumers by labelling two of its products as &#8220;fresh milk&#8221; when they were found to contain substantial amounts of powdered milk.<\/p>\n<p><img decoding=\"async\" alt=\"2L bottle of milk\" class=\"Image_image__5tFYM ContentImage_image__DQ_cq\"  src=\"https:\/\/www.newsbeep.com\/au\/wp-content\/uploads\/2026\/07\/7b826253d7667ba23e4a433e10b7a8d9.jpeg\" loading=\"lazy\" data-component=\"Image\" data-lazy=\"true\"\/><\/p>\n<p class=\"Typography_base__sj2RP FigureCaption_text__zDxQ5 Typography_sizeMobile12__w_FPC Typography_lineHeightMobile20___U7Vr Typography_regular__WeIG6 Typography_colourInherit__dfnUx\" data-component=\"Typography\">Lactalis Australia&#8217;s Golden North Country Fresh 2L milk was found to contain substantial amounts of powdered milk. (Supplied: Lactalis Australia)<\/p>\n<p class=\"paragraph_paragraph___QITb\">The Australian Competition and Consumer Commission (ACCC) issued Lactalis Australia Pty Ltd with three infringement notices for &#8220;making false or misleading representations in the labelling&#8221; of two of its milk products \u2014 Ferguson Valley WA Dairy Fresh 2L milk and Golden North Country Fresh 2L milk.<\/p>\n<p class=\"paragraph_paragraph___QITb\">The latter product is in no way related to South Australia&#8217;s Golden North Ice Cream.<\/p>\n<p class=\"paragraph_paragraph___QITb\">ACCC deputy chair Mick Keogh told the <a class=\"Link_link__5eL5m ScreenReaderOnly_srLinkHint__OysWz Link_showVisited__C1Fea Link_showFocus__ALyv2\" href=\"https:\/\/www.abc.net.au\/listen\/programs\/sa-country-hour\" data-component=\"Link\" rel=\"nofollow noopener\" target=\"_blank\">SA Country Hour<\/a> both products were found to contain &#8220;substantial amounts of powdered reconstituted ingredients&#8221;.<\/p>\n<p class=\"paragraph_paragraph___QITb\">&#8220;Most consumers would be aware milk undergoes some processing, so homogenisation [and] pasteurisation, so there may be some adjustment to the butter-fat content to meet the Australian fresh drinking milk standard,&#8221; he said.<\/p>\n<p class=\"paragraph_paragraph___QITb\">&#8220;But beyond that, we expect milk that&#8217;s labelled &#8216;fresh&#8217; to be largely as it comes from the cow.<\/p>\n<p><img decoding=\"async\" alt=\"2L bottle of milk\" class=\"Image_image__5tFYM ContentImage_image__DQ_cq\"  src=\"https:\/\/www.newsbeep.com\/au\/wp-content\/uploads\/2026\/07\/4cd86f2aab256a4fdc9ec6f010677519.jpeg\" loading=\"lazy\" data-component=\"Image\" data-lazy=\"true\"\/><\/p>\n<p class=\"Typography_base__sj2RP FigureCaption_text__zDxQ5 Typography_sizeMobile12__w_FPC Typography_lineHeightMobile20___U7Vr Typography_regular__WeIG6 Typography_colourInherit__dfnUx\" data-component=\"Typography\">The ACCC found Ferguson Valley WA Dairy Fresh 2L milk was falsely described as &#8220;fresh&#8221;. (Supplied: Lactalis Australia)<\/p>\n<p class=\"paragraph_paragraph___QITb\">&#8220;In this case, it was reconstituted from milk powder and skim milk, we allege, and therefore consumers would be misled if they were advised that that was fresh milk.&#8221;<\/p>\n<p class=\"paragraph_paragraph___QITb\">Lactalis Australia has paid $59,400 in penalties over the three infringements and also removed the word &#8220;fresh&#8221; from both products.<\/p>\n<p class=\"paragraph_paragraph___QITb\">The company, which owns a wide array of dairy products and brands in Australia, is owned by the multinational Lactalis Group, the world&#8217;s largest fresh dairy company.<\/p>\n<p>Most retailers accurately labelling milk<\/p>\n<p class=\"paragraph_paragraph___QITb\">Milk being labelled as &#8220;fresh&#8221; when it contains additives is not a widespread problem, according to the ACCC.<\/p>\n<p class=\"paragraph_paragraph___QITb\">An investigation of the milk processing industry by the watchdog found that processors and retailers were largely labelling their fresh milk products accurately.<\/p>\n<p class=\"paragraph_paragraph___QITb\">South Australian Dairyfarmers Association president Robert Brokenshire said consumers needed to feel confident that milk labelled &#8220;fresh full cream milk&#8221; was exactly that.<\/p>\n<p><img decoding=\"async\" alt=\"Robert, a middle-aged white-haired fair-skinned man, smiles as he leans on a farm fence post with his hands together \" class=\"Image_image__5tFYM ContentImage_image__DQ_cq\"  src=\"https:\/\/www.newsbeep.com\/au\/wp-content\/uploads\/2026\/07\/b8a022ee24b1bbcadfe29e31f6e6232b.jpeg\" loading=\"lazy\" data-component=\"Image\" data-lazy=\"true\"\/><\/p>\n<p class=\"Typography_base__sj2RP FigureCaption_text__zDxQ5 Typography_sizeMobile12__w_FPC Typography_lineHeightMobile20___U7Vr Typography_regular__WeIG6 Typography_colourInherit__dfnUx\" data-component=\"Typography\">Robert Brokenshire says consumers need to feel confident in labelling. (Supplied:\u00a0South Australian Dairy\u00a0Association)<\/p>\n<p class=\"paragraph_paragraph___QITb\">&#8220;Labels need to be true to title \u2026. at farm gate we&#8217;re delivering some of the highest quality, clean and green and fresh milk from our cows \u2026 that you&#8217;d get anywhere in the world,&#8221; he said.<\/p>\n<p class=\"paragraph_paragraph___QITb\">&#8220;Fresh milk is fresh milk \u2026 we work hard at farm gate on social licence for the dairy industry. Animal welfare is second to none in everything we do.<\/p>\n<p class=\"paragraph_paragraph___QITb\">&#8220;We have very high standards that we have to be able to pass at all times when our milk is tested.&#8221;<\/p>\n<p>Food processors &#8216;on notice&#8217; about accurate labelling<\/p>\n<p class=\"paragraph_paragraph___QITb\">The ACCC said it had put all food processors &#8220;on notice about the importance of truthfulness and accuracy with their packaging and labelling&#8221;.<\/p>\n<p>More news from regional SA<\/p>\n<p class=\"paragraph_paragraph___QITb\">&#8220;We&#8217;ve previously had situations where products described as &#8216;organic&#8217; [and which] for various reasons weren&#8217;t. And we&#8217;ve had situations where \u2026. a product was labelled as coming from a particular region, but did not,&#8221; Mr Keogh said.<\/p>\n<p class=\"paragraph_paragraph___QITb\">&#8220;[Food processors and retailers] risk serious consequences if they make misleading claims to consumers.&#8221;<\/p>\n<p class=\"paragraph_paragraph___QITb\"><a class=\"Link_link__kR0xA Link_link__5eL5m ScreenReaderOnly_srLinkHint__OysWz Link_showVisited__C1Fea Link_showFocus__ALyv2\" href=\"https:\/\/www.abc.net.au\/news\/rural\/2023-07-26\/lactalis-fined-over-dairy-code-breach\/102648344\" data-component=\"Link\" data-uri=\"coremedia:\/\/article\/102648344\" rel=\"nofollow noopener\" target=\"_blank\">Lactais was previously penalised $950,000<\/a> for breaching the Dairy Code of Conduct by failing to meet some of its 2020-21 milk season obligations, in Federal Court proceedings brought by the ACCC.<\/p>\n<p class=\"paragraph_paragraph___QITb\">The ABC has contacted Lactalis Australia Pty Ltd for comment.<\/p>\n","protected":false},"excerpt":{"rendered":"A major Australian milk company has been fined by the consumer watchdog for misleading consumers by labelling two&hellip;\n","protected":false},"author":2,"featured_media":773965,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[11275,64,63,99,367405,367406,64691,367401,367404,367403,367402],"class_list":["post-773964","post","type-post","status-publish","format-standard","has-post-thumbnail","category-business","tag-accc","tag-au","tag-australia","tag-business","tag-ferguson-valley-wa-dairy-fresh","tag-golden-north-country-fresh-2l","tag-lactalis","tag-lactalis-australia","tag-milk-companies-australia","tag-what-is-in-fresh-milk","tag-who-owns-lactalis"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/773964","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/comments?post=773964"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/773964\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media\/773965"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media?parent=773964"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/categories?post=773964"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/tags?post=773964"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}