{"id":784800,"date":"2026-07-07T12:56:11","date_gmt":"2026-07-07T12:56:11","guid":{"rendered":"https:\/\/www.newsbeep.com\/au\/784800\/"},"modified":"2026-07-07T12:56:11","modified_gmt":"2026-07-07T12:56:11","slug":"stax-burger-co-uber-eats-kicks-restaurant-off-the-app-after-protest","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/au\/784800\/","title":{"rendered":"Stax Burger Co: Uber Eats kicks restaurant off the app after protest"},"content":{"rendered":"<p>Uber Eats has kicked an <a href=\"https:\/\/www.nine.com.au\/topic\/adelaide-65w\" class=\"sc-jNzrEP eIMCEl\" rel=\"nofollow noopener\" target=\"_blank\">Adelaide<\/a> restaurant off its app effective immediately after the burger shop staged a public protest of the platform.<\/p>\n<p>Stax Burger Co built up 6000 reviews on Uber Eats over the past four years, but a month ago owner Zaynn Bird chose to take on the <a href=\"https:\/\/www.nine.com.au\/lifestyle\/food\" class=\"sc-jNzrEP eIMCEl\" rel=\"nofollow noopener\" target=\"_blank\">global food delivery giant<\/a> in protest of the company taking 30 per cent from each sale.<\/p>\n<p><img decoding=\"async\" alt=\"Stax Burger Co built up 6000 reviews on Uber Eats over the past four years but a month ago owner Zaynn Bird chose to take on the global food delivery giant in protest of the company taking 30 per cent from each sale.\" src=\"https:\/\/www.newsbeep.com\/au\/wp-content\/uploads\/2026\/07\/14ffefb27751501b15e9d8851eae9b9dffd0600dbbbbbdd94d4d0f502d32b8b7.jpeg\"  width=\"100%\"\/><\/p>\n<p class=\"_0b53bae146db0b62 _7475dd3391ee1518\" style=\"--text-color:var(--color-text-secondary)\">Zaynn Bird said he was sick of big platforms \u201cruining our food, ruining our service and ruining our reputation\u201d.\u00a09News<\/p>\n<p>Customers had also complained of poor service with late deliveries and cold food.<\/p>\n<p>\u201cI don\u2019t want small businesses to be bullied, really,\u201d he said.<\/p>\n<p>Bird increased the price of every item on the Stax <a href=\"https:\/\/www.nine.com.au\/topic\/consumer-26ko\" class=\"sc-jNzrEP eIMCEl\" rel=\"nofollow noopener\" target=\"_blank\">Uber Eats<\/a> menu to $500 in a bid to get people off the app and back in store.<\/p>\n<p>\u201cI\u2019m sick of the big platforms ruining our food, ruining our service and ruining our reputation, it\u2019s shit,\u201d he told his followers.<\/p>\n<p>Uber has officially terminated his restaurants in <a href=\"https:\/\/www.nine.com.au\/australia-news\/sa\" class=\"sc-jNzrEP eIMCEl\" rel=\"nofollow noopener\" target=\"_blank\">Prospect and Golden Grove<\/a> from the platform since his fight went viral on social media.<\/p>\n<p>\u201cWe\u2019ve said f&#8212; Uber, we\u2019ve made all of our products on Uber $500,\u201d he told his followers.<\/p>\n<p>Bird is now engaging his <a href=\"https:\/\/www.nine.com.au\/topic\/courts-hn7\" class=\"sc-jNzrEP eIMCEl\" rel=\"nofollow noopener\" target=\"_blank\">lawyers<\/a> to understand his options, maintaining he didn\u2019t break his service agreement with the food delivery platform.<\/p>\n<p>He said he was still open to working with Uber or <a href=\"https:\/\/www.nine.com.au\/business-news\" class=\"sc-jNzrEP eIMCEl\" rel=\"nofollow noopener\" target=\"_blank\">any delivery company<\/a> to improve service down the track.<\/p>\n<p>\u201cWe just want one driver to take one order,\u201d he said.<\/p>\n<p>Uber told 9News it tried to remedy the concerns but Stax continued to use its platform in ways that do not support a genuine customer ordering experience.<\/p>\n","protected":false},"excerpt":{"rendered":"Uber Eats has kicked an Adelaide restaurant off its app effective immediately after the burger shop staged a&hellip;\n","protected":false},"author":2,"featured_media":784801,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[64,63,99],"class_list":["post-784800","post","type-post","status-publish","format-standard","has-post-thumbnail","category-business","tag-au","tag-australia","tag-business"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/784800","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/comments?post=784800"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/784800\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media\/784801"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media?parent=784800"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/categories?post=784800"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/tags?post=784800"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}