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Of all the financial curveballs most of us expect to be thrown regularly, being hit with a credit card surcharge of $66 last week was not one I saw coming. Yet that\u2019s precisely what happened when I booked international flights and wanted to add a new payment method at the checkout.<\/p>\n
That it was going to cost me so much was all thanks to the airline\u2019s schedule of fees which, like all Australian businesses, allows companies to slug consumers with a payment surcharge on credit or debit cards.<\/p>\n
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Banks are defending credit card fees and threatening to put up rates and fees if the RBA gets its way.Dionne Gain<\/p>\n
This sliding scale fee is based on a percentage of the overall purchase price at the checkout. Currently, this can range from anywhere between 0.2 per cent all the way up to 10 per cent.<\/p>\n
By now, we\u2019re all familiar with these additional fees popping up on payment terminal screens. When the percentage is based on something relatively small like a single coffee, it\u2019s minor. But when it\u2019s applied to $10,000 worth of airfares for a handful of people, the ridiculousness of the situation becomes impossible to ignore.<\/p>\n
While these fees have long been allowed as a way of helping businesses and companies offset the payment processing fees they are charged by network providers, the practice has come under intense scrutiny as more of us move to a card-only society.<\/p>\n
According to the Reserve Bank of Australia, the cost of saying goodbye to cash and becoming increasingly reliant on debit and credit cards is costing us $1.6 billion a year in surcharge fees. But the good news is that this practice will very soon be seriously reined in.<\/p>\n
While the perceived perks of airfare points or airport lounge invitations may be alluring, the true cost is proving to be far greater.<\/p>\n
After first floating the idea last year, in March, the RBA announced that surcharges on credit cards and debit cards will be banned as of October 1, explaining that the fees have become virtually impossible to avoid and unnecessarily complex.<\/p>\n
\u201cSurcharging no longer works as intended,\u201d RBA governor Michele Bullock said. \u201cConsumers and businesses find the rules complex and confusing, surcharges are often not well disclosed, and most consumers want surcharging to stop.\u201d<\/p>\n
The RBA<\/a> estimates that there are now more than 10 million active credit card accounts in this country, with about 16.5 million cards issued. In real terms, this works out to there being roughly 1.2 credit card accounts per household in Australia.<\/p>\n Editor’s pick What this tells us in no uncertain terms is that at some point along the way, we became a credit-card-loving nation, and that for a lot of us this is now our preferred go-to payment method over debit cards or cash.<\/p>\n One of the reasons for this enthusiastic switch is because of the allure of points and perks that have become synonymous with rewards credit cards. Often, for example, a huge number of frequent flier points is available to someone if they sign up for a credit card and spend a certain amount of money within the first few months.<\/p>\n Then, there are the regular bonus points periods, where you can earn multiple points for every dollar spent, which can then be used to go towards that next family holiday.<\/p>\n Like everything in life, this system is not necessarily a bad thing for everybody. Many people who use credit cards spend within their budget and can make repayments before any interest charges are applied. For these people, it\u2019s the same as using any other form of payment, but with all of those rewards perks sprinkled on top.<\/p>\n But that is certainly not the case for everyone. For starters, credit cards allow you to spend money that you don\u2019t actually have, in exchange for high interest rates (in 2025, the average interest rate on an Australian credit card offering rewards was 20.83 per cent<\/a>).<\/p>\n This makes it a high-risk option for those who can\u2019t make immediate payments, or who aren\u2019t necessarily the most sensible spenders. It also means that those perceived perks aren\u2019t perks at all, but rather expensive add-ons you might not ever get to use.<\/p>\n Another issue that has sprung from our national love of credit cards is that, over time, it has contributed to a shift in the cultural mindset where some people now forget that not all debt is created equal.<\/p>\n Where some debt is good (a mortgage, for example, is debt that you carry in exchange for a valuable asset and has a much lower interest rate applied), other debt is bad (that outfit you splurged on, on the other hand, can\u2019t be recovered by the bank, won\u2019t retain its value, and could cost you 20 per cent more than what you first paid for it).<\/p>\n A Canstar analysis<\/a> of the RBA\u2019s May credit card figures showed that nationally, the total debt accruing interest on personal credit cards was $19.4 billion. Debt accruing interest increased by $61 million in May alone, which marked the second rise this year and shows people are finding it harder to stay on top of their debt.<\/p>\n Editor’s pick So while the perceived perks of airfare points or airport lounge invitations may be alluring, the true cost is proving to be far greater.<\/p>\n While changes to surcharges won\u2019t necessarily reduce the number of people using credit cards, they are expected to make accruing debt via rewards cards less attractive by cutting points earning by as much as 50 per cent, increasing annual fees and reducing lounge access<\/a>.<\/p>\n Another important thing these changes will do is create a flat surcharge fee across the board, with credit card surcharge fees to be capped at 0.3 per cent, and debit cards will be capped at 0.16 per cent.<\/p>\n On foreign-issued cards like American Express, the cap will still be higher, but capped at 1 per cent. That means businesses won\u2019t be left footing the entire bill for third-party transactions, but you as a consumer will know where you stand every time you\u2019re at a register.<\/p>\n In many ways, this practice of choose-your-own surcharge adventure illustrates perfectly the catch-22 so many of us experience with credit cards. On the one hand, paying with a rewards-linked card unlocked perks we perceive as seriously advantageous and helpful in many situations.<\/p>\n But on the other hand, they forced us to pay through the nose for those privileges that often, once interest was tacked on, became anything but a perk.<\/p>\n Victoria Devine is an award-winning retired financial adviser, a bestselling author and host of Australia\u2019s No.1 finance podcast, She\u2019s on the Money<\/a>. She is also founder and director of Zella Money.<\/p>\n Advice given in this article is general in nature and is not intended to influence readers\u2019 decisions about investing or financial products. They should always seek their own professional advice that takes into account their personal circumstances before making any financial decisions.<\/p>\n Expert tips on how to save, invest and make the most of your money delivered to your inbox every Sunday. Sign up for our Real Money newsletter<\/a>.<\/p>\n Save<\/p>\n You have reached your maximum number of saved items.<\/p>\n Remove items from your saved list<\/a> to add more.<\/p>\n![\"Credit](\"https:\/\/www.newsbeep.com\/au\/wp-content\/uploads\/2026\/07\/1785026175_688_517578cf9b000d4720984200504865249d4fb3a8.jpeg\")
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