{"id":828202,"date":"2026-07-28T02:47:12","date_gmt":"2026-07-28T02:47:12","guid":{"rendered":"https:\/\/www.newsbeep.com\/au\/828202\/"},"modified":"2026-07-28T02:47:12","modified_gmt":"2026-07-28T02:47:12","slug":"origin-data-breach-ceo-says-about-900000-customers-affected-by-data-breach","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/au\/828202\/","title":{"rendered":"Origin data breach: CEO says about 900,000 customers affected by data breach"},"content":{"rendered":"<p><a href=\"https:\/\/www.nine.com.au\/australia-news\/origin-cyber-security-incident-confirmed-20260723-p60i0j.html\" class=\"sc-eRZcwA dNXoqI\" rel=\"nofollow noopener\" target=\"_blank\">Origin Energy<\/a> has said that about 900,000 past and present customers have had their private information accessed following last week\u2019s data breach.<\/p>\n<p>The major energy provider\u2019s chief executive, Frank Calabria, said that Origin has completed the first phase of its review into the security incident. <\/p>\n<p><img decoding=\"async\" alt=\"Origin Energy Chief Executive Frank Calabria has said that about 900,000 former and current customers have been impacted by the data breach. \" src=\"https:\/\/www.newsbeep.com\/au\/wp-content\/uploads\/2026\/07\/fa0d66dc1600ace792bfb2728a1e47ad52c021f4c29d132c124908cb82319370.jpeg\"  width=\"100%\"\/><\/p>\n<p class=\"_0b53bae146db0b62 _7475dd3391ee1518\" style=\"--text-color:var(--color-text-secondary)\">Origin Energy Chief Executive Frank Calabria has said that about 900,000 former and current customers have been impacted by the data breach. \u00a0Louise Kennerley<\/p>\n<p>\u201cTo our customers, I am sorry. We don\u2019t take for granted the trust customers place in Origin and our safeguarding of their information,\u201d he said. <\/p>\n<p>\u201cSupporting affected customers is our key priority. We are contacting those customers whose information has been accessed and are providing support to them.\u201d <\/p>\n<p>Calabria confirmed that a review into the investigation is continuing after stating they had been reviewing a \u201cpotential security threat\u201d since early July.<\/p>\n<p>\u201cWe\u2019ve extended our customer support hours and established a dedicated contact number for this incident.<\/p>\n<p>Calabria added that Origin is now working with <a href=\"https:\/\/www.nine.com.au\/lifestyle\/money\/don-t-be-embarrassed-cybersecurity-expert-s-tip-to-avoid-scams-online-20260724-p60i4u.html\" class=\"sc-eRZcwA dNXoqI\" rel=\"nofollow noopener\" target=\"_blank\">cybersecurity<\/a> and forensic experts to ensure it is an isolated incident and is taking steps to secure its system. <\/p>\n<p>The statement comes as Origin confirmed last week that the compromised information may include customers\u2019 names, addresses, dates of birth, <a href=\"https:\/\/www.nine.com.au\/topic\/phones-5zt\" class=\"sc-eRZcwA dNXoqI\" rel=\"nofollow noopener\" target=\"_blank\">phone<\/a> numbers and account details.<\/p>\n<p><img decoding=\"async\" alt=\"\" src=\"https:\/\/www.newsbeep.com\/au\/wp-content\/uploads\/2026\/07\/8fcfbd215ee982058070228e070b3e0893d1ede7324dc38fb7e76c06d9b982f4.jpeg\"  width=\"100%\"\/><\/p>\n<p class=\"_0b53bae146db0b62 _7475dd3391ee1518\" style=\"--text-color:var(--color-text-secondary)\">Origin Energy confirmed someone gained unauthorised access to customer data, revealing personal information has been stolen in a cybersecurity incident.\u00a0Chris Hopkins<\/p>\n<p>Partial payment details such as the last four digits of credit cards, or the last three of a bank account may also be compromised. <\/p>\n<p>Origin\u00a0first <a href=\"https:\/\/www.nine.com.au\/australia-news\/origin-energy-security-incident-20260722-p60hjj.html\" class=\"sc-eRZcwA dNXoqI\" rel=\"nofollow noopener\" target=\"_blank\">announced it was investigating the hack last Wednesday<\/a>, when it said it was looking into what it described as a \u201cpotential security incident\u201d.<\/p>\n<p>The following day, it confirmed that a hack had taken place and\u00a0that personal information had been\u00a0stolen.<\/p>\n<p>The major energy provider has since told its customers to remain vigilant to suspicious activity and a growing risk of scams. <\/p>\n<p>\u201cWe are acutely aware that others may exploit this incident, including by impersonating Origin\u00a0or through other\u00a0scam\u00a0activity,\u201d Chief Executive Frank Calabria said.<\/p>\n<p>Origin is just one of several major Australian companies to be hit by a data breach in the last few years, following\u00a0<a href=\"https:\/\/www.nine.com.au\/australia-news\/telstra-outage-parliamentary-inquiry-20260717-p60g64.html\" class=\"sc-eRZcwA dNXoqI\" rel=\"nofollow noopener\" target=\"_blank\">similar incidents<\/a>\u00a0at Optus, Qantas and Medibank.<\/p>\n<p>According to Origin\u2019s latest annual report, the retailer has about 4.7 million customers.<\/p>\n<p>The company is one of the most valuable in Australia, with a market capitalisation of about $18 billion \u2013 more than any other energy retailer in the country.<\/p>\n","protected":false},"excerpt":{"rendered":"Origin Energy has said that about 900,000 past and present customers have had their private information accessed following&hellip;\n","protected":false},"author":2,"featured_media":800432,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[64,63,99],"class_list":["post-828202","post","type-post","status-publish","format-standard","has-post-thumbnail","category-business","tag-au","tag-australia","tag-business"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/828202","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/comments?post=828202"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/828202\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media\/800432"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media?parent=828202"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/categories?post=828202"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/tags?post=828202"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}