{"id":842869,"date":"2026-08-04T05:38:12","date_gmt":"2026-08-04T05:38:12","guid":{"rendered":"https:\/\/www.newsbeep.com\/au\/842869\/"},"modified":"2026-08-04T05:38:12","modified_gmt":"2026-08-04T05:38:12","slug":"qantas-denies-outsourcing-move-that-could-see-1000-jobs-shifted-from-australia-to-india","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/au\/842869\/","title":{"rendered":"Qantas denies outsourcing move that could see 1000 jobs shifted from Australia to India"},"content":{"rendered":"

Qantas<\/a> has refused to confirm whether it will ship up to 1000 jobs offshore to India as part of a restructuring program centred around AI.<\/p>\n

According to the Australian Financial Review<\/a>, the plan, known as Project iQ, would see marketing, finance, human resources and other back-office positions outsourced to other countries, including India.<\/p>\n

\"SMH:<\/p>\n

Qantas claimed it was still committed to supporting jobs in Australia.\u00a0Wolter Peeters<\/p>\n

The potential deal has been reached alongside consulting giant Accenture.<\/p>\n

When reports of the proposal were put to the airline, Qantas admitted it was in \u201cearly stage discussions\u201d with Accenture, but did not elaborate on details of the project, or if there would be any job losses in Australia.<\/p>\n

\u201cLike all organisations, Qantas has been looking at ways to accelerate the use of technology and AI to help us modernise the way we work and deliver better outcomes for our customers and our people,\u201d a Qantas spokesperson told nine.com.au.<\/p>\n

\u201cWe have been exploring partnerships that have the capability to support us\u2026 but no formal agreement is in place and no decisions have been made.\u201d<\/p>\n

Qantas told nine.com.au it remained committed to providing employment opportunities in Australia, claiming it has added \u201cthousands of operational roles\u201d domestically, and will continue to add thousands more \u201cin the coming years\u201d.<\/p>\n

Accenture referred nine.com.au to Qantas when contacted for comment.<\/p>\n

\"\"<\/p>\n

Qantas CEO Vanessa Hudson.\u00a0Bloomberg via Getty Images<\/p>\n

The Australian Services Union (ASU) expressed concern at the prospect of close to 1000 Aussie jobs being lost.<\/p>\n

ASU Assistant National Secretary Scott Cowen claimed Project iQ going ahead would see Qantas breach a promise of not sending jobs offshore, and that the quality of service would diminish as a result.<\/p>\n

\u201cQantas has informed that there is no plan to offshore any Australian jobs, and we demand the airline stay true to these commitments,\u201d he said.<\/p>\n

\u201cThe premium service Qantas passengers expect is built on the expertise of our members, not the efficiency of an algorithm.\u201d<\/p>\n

\"\"<\/p>\n

Qantas was found guilty of illegally sacking 1800 workers during the COVID-19 pandemic, under former CEO Alan Joyce.\u00a0AAP<\/p>\n

Qantas was found guilty of illegally sacking<\/a> more than 1800 baggage handlers and ground staff during the COVID-19 pandemic in 2020 under previous CEO Alan Joyce<\/a>.<\/p>\n

The company was fined $90 million after it unsuccessfully appealed the ruling last year.<\/p>\n

Australia\u2019s largest airline is not the only company in the country to seek to outsource jobs.<\/p>\n

Officeworks<\/a> announced in May it would ship hundreds of jobs, including in call centres, to India and the Philippines as part of a $15 million restructure.<\/p>\n

Supermarket giant Woolworths<\/a> said in June it would move several corporate jobs, including HR, IT and finance, to Asia.<\/p>\n","protected":false},"excerpt":{"rendered":"Qantas has refused to confirm whether it will ship up to 1000 jobs offshore to India as part…\n","protected":false},"author":2,"featured_media":782186,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[64,63,99],"class_list":["post-842869","post","type-post","status-publish","format-standard","has-post-thumbnail","category-business","tag-au","tag-australia","tag-business"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/842869","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/comments?post=842869"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/842869\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media\/782186"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media?parent=842869"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/categories?post=842869"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/tags?post=842869"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}