Updoc patients have been notified their personal information may have been accessed in a security breach.<\/p>\n
The website is used for 24\/7 telehealth services across Australia.<\/p>\n
Customers were advised there was a \u201cbrief period of unauthorised access to a third party system\u201d where hackers had access to names, email and postal addresses on July 31.<\/p>\n
\u201cOur own systems were not accessed and no health information, financial information or payment details were involved,\u201d a spokesman told customers.<\/p>\n
\u201cWe took immediate actions to block the unauthorised access and can confirm there was no evidence of access after the initial event.\u201d<\/p>\n
The Updoc security team advised customers they did not need to take any immediate action, and their login and account security remained unaffected by the security breach.<\/p>\n
\u201cYou should always remain aware of any unexpected emails or letters about your account,\u201d customers were told<\/p>\n
\u201cYou should treat these with caution and forward anything suspicious to us. We will never ask for a password via email.\u201d<\/p>\n
Updoc has been contacted for comment.<\/p>\n
An Updoc spokesman said Updoc\u2019s own systems were not accessed and no health information, financial information or payment details were involved in the security breach.<\/p>\n
\u201cUpdoc took immediate actions to block the unauthorised access and there has been no evidence of access after the initial event,\u201d a spokesman said.<\/p>\n
\u201cUpdoc apologises to its customers for any concern or inconvenience this event has caused.\u201d<\/p>\n
The breach occurred just weeks after a major cyber attack struck Partnered Health, one of Australia\u2019s biggest clinic networks.\u00a0<\/p>\n
Hackers stole personal information and health records from some clinics in its network in June 23.<\/p>\n
\u201cOur investigations to date have confirmed that personal information, including health information, was taken from some of the clinics in our network,\u201d a Partnered Health spokesman said.<\/p>\n
\u201cWe are continuing to investigate and we are communicating with patients from impacted clinics.\u201d<\/p>\n
The company listed 16 clinics across Melbourne, Sydney, Canberra, the Gold Coast, Sunshine Coast and Coffs Harbour where patient information may have been stolen.<\/p>\n
Another five clinics, including some in Western Australia, remained under investigation.<\/p>\n","protected":false},"excerpt":{"rendered":"Updoc patients have been notified their personal information may have been accessed in a security breach. The website…\n","protected":false},"author":2,"featured_media":844356,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[416376,416383,416386,416367,416361,416379,416366,416358,416360,390571,416390,416372,2687,416357,416381,416384,63,416369,2667,416388,61602,416393,51521,23812,45997,416371,10346,416396,38823,43,56928,416362,416374,5315,416389,416392,416363,389553,381762,416395,647,37310,44,187436,397739,416368,391581,416385,416397,375982,416394,10557,416378,132979,416375,90831,416391,416377,11942,670,379315,416373,44731,46675,416382,416356,416364,416387,385649,416380,416370,416365,41,39,42,40,391565,416398,416359,3439,385608],"class_list":["post-844355","post","type-post","status-publish","format-standard","has-post-thumbnail","category-headlines","tag-s-biggest-clinic-networks","tag-s-own-systems","tag-16-clinics","tag-24-7-telehealth-services","tag-a-brief-period","tag-a-major-cyber-attack","tag-a-partnered-health-spokesman","tag-a-password","tag-a-security-breach","tag-a-spokesman","tag-a-telehealth-platform","tag-a-third-party-system","tag-access","tag-any-concern-or-inconvenience","tag-any-immediate-action","tag-any-unexpected-emails-or-letters","tag-australia","tag-australia-customers","tag-canberra","tag-caution-and-forward-anything","tag-coffs-harbour","tag-comment-an-updoc-spokesman","tag-customers","tag-date","tag-email","tag-email-and-postal-addresses","tag-financial-information","tag-five-clinics","tag-hackers","tag-headlines","tag-health-information","tag-immediate-actions","tag-impacted-clinics","tag-investigation","tag-its-customers","tag-its-network","tag-july-31","tag-june-23","tag-just-weeks","tag-massive-data-breach","tag-melbourne","tag-names","tag-news","tag-newswire-news","tag-no-evidence","tag-no-health-information","tag-our-investigations","tag-our-network","tag-our-own-systems","tag-partnered-health","tag-patient-information","tag-patients","tag-payment-details","tag-personal-information","tag-personal-information-and-health-records","tag-security-breach","tag-some-clinics","tag-stolen-another","tag-sunshine-coast","tag-sydney","tag-the-breach","tag-the-clinics","tag-the-company","tag-the-gold-coast","tag-the-initial-event","tag-the-security-breach","tag-the-unauthorised-access","tag-the-updoc-security-team","tag-the-website","tag-their-login-and-account-security","tag-their-personal-information","tag-this-event","tag-top-news","tag-top-stories","tag-topnews","tag-topstories","tag-unauthorised-access","tag-updoc","tag-updoc-patients","tag-western-australia","tag-your-account"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/844355","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/comments?post=844355"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/844355\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media\/844356"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media?parent=844355"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/categories?post=844355"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/tags?post=844355"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}