![\"\"](\"https:\/\/www.newsbeep.com\/au\/wp-content\/uploads\/2026\/08\/f8033f2242e865221372e8d70fe9662d9f5a217af3b827f47597f30e6e83f55c.png\")
<\/p>\nAn Australian telehealth provider has confirmed the contact information of patients may have been accessed by a third party in a data breach.<\/p>\n
Updoc, a healthcare platform that offers Australians 24\/7 health support online, confirmed some information of customers had been exposed after \u201ca brief period of unauthorised access to a third-party system that we use to support our operations\u201d.<\/p>\n
<\/p>\n
An email received by Updoc customers on Wednesday.\u00a0Supplied<\/p>\n
\u201cThe access was isolated and involved contact information, which may have included your name, email and postal address,\u201d Updoc said in an email sent to customers seen by nine.com.au.<\/p>\n
The company insisted its own systems were not accessed in the breach, and that the health and financial information of customers had not been exposed.<\/p>\n
\u201cWe took immediate actions to block the unauthorised access and can confirm there was no evidence of access after the initial event,\u201d Updoc said.<\/p>\n
They told customers that they did not need to take any immediate action, and that they had contacted customers \u201cas a precaution\u201d.<\/p>\n
Updoc told nine.com.au it took instant action against the threat.<\/p>\n
\u201cUpdoc took immediate actions to block the unauthorised access and there has been no evidence of access after the initial event,\u201d an Updoc spokesperson said.<\/p>\n
\u201cUpdoc apologises to its customers for any concern or inconvenience this event has caused.\u201d<\/p>\n
The company was founded in 2021. It has an annual revenue of $10 million.<\/p>\n
The latest breach is the third to hit an Australian company since the start of July.<\/p>\n