{"id":846365,"date":"2026-08-07T04:20:12","date_gmt":"2026-08-07T04:20:12","guid":{"rendered":"https:\/\/www.newsbeep.com\/au\/846365\/"},"modified":"2026-08-07T04:20:12","modified_gmt":"2026-08-07T04:20:12","slug":"coles-job-cuts-supermarket-giant-to-outsource-hundreds-of-corporate-roles-to-accenture","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/au\/846365\/","title":{"rendered":"Coles job cuts: Supermarket giant to outsource hundreds of corporate roles to Accenture"},"content":{"rendered":"

\"Jessica<\/p>\n

Updated August 7, 2026 \u2014 12:44pm,first published 11:43am<\/p>\n

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Coles is planning to outsource hundreds of back-office jobs, with many moving to India, after extending a deal with consulting giant Accenture to cut costs in their headquarters.<\/p>\n

The move follows reports that Qantas is contemplating a similar arrangement<\/a> as major Australian companies try to manage a wave of AI-driven digital disruption.<\/p>\n

\"ColesColes is planning to outsource hundreds of back-office roles. <\/p>\n

The $32.4 billion supermarket giant confirmed several hundred local jobs would be made redundant to tap into \u201cglobal skills and resources\u201d to deliver \u201cseamless, personalised, digital experiences\u201d for its customers.<\/p>\n

\u201cSome work in our corporate workforce will move to Accenture overseas and in Australia,\u201d a Coles spokesperson said. \u201cThe partnership will also help reduce costs in order to continue delivering value for our customers at the checkout.\u201d<\/p>\n

The outsourcing arrangement was first reported by The Australian Financial Review. Coles employs about 115,000 people and its store staff will not be affected by the move. Accenture declined to comment.<\/p>\n

Related Article\"Attractive<\/a><\/p>\n

Woolworths, Dan Murphy\u2019s and BWS operator Endeavour Group, and Telstra are among other Australian corporate giants moving white-collar roles across technology, finance, human resources and customer service to Asia, particularly India, Vietnam, and the Philippines.<\/p>\n

Earlier this week, Endeavour revealed it had spent $58 million on setting up a \u201ccentralised business services function\u201d that includes \u201coutsourcing of back-office functions\u201d, restructuring costs, and advisory and consulting fees.<\/p>\n

In February, Telstra chief executive Vicki Brady, told staff in an email<\/a> that up to 650 jobs could be lost. The telecommunications giant has already slashed over 2300 roles<\/a> from its workforce across the 2025 calendar year.<\/p>\n

Most of the big four banks \u2013 Commonwealth Bank, NAB, and ANZ \u2013 have expanded their offshore workforce to more than 7000 across Asia. Westpac uses third-party outsourcing partners instead of employing directly.<\/p>\n

Officeworks, operated by $103 billion conglomerate Wesfarmers, has moved hundreds of office support and customer service roles to India and the Philippines. Kmart and Target, also operated by Wesfarmers, hires 500 workers in Bengaluru, India.<\/p>\n

The Business Briefing newsletter delivers major stories, exclusive coverage and expert opinion. Sign up to get it every weekday morning<\/a>.<\/p>\n

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\"JessicaJessica Yun<\/a> is a business reporter covering retail and food for The Sydney Morning Herald and The Age.Connect via X<\/a> or email<\/a>.From our partners<\/p>\n","protected":false},"excerpt":{"rendered":"Updated August 7, 2026 \u2014 12:44pm,first published 11:43am Save You have reached your maximum number of saved items.…\n","protected":false},"author":2,"featured_media":846366,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[64,63,99],"class_list":["post-846365","post","type-post","status-publish","format-standard","has-post-thumbnail","category-business","tag-au","tag-australia","tag-business"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/846365","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/comments?post=846365"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/846365\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media\/846366"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media?parent=846365"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/categories?post=846365"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/tags?post=846365"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}