{"id":869553,"date":"2026-08-26T23:00:11","date_gmt":"2026-08-26T23:00:11","guid":{"rendered":"https:\/\/www.newsbeep.com\/au\/869553\/"},"modified":"2026-08-26T23:00:11","modified_gmt":"2026-08-26T23:00:11","slug":"tasmania-police-cancels-kpmg-contract-after-6m-spent-on-incomplete-digital-upgrades","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/au\/869553\/","title":{"rendered":"Tasmania Police cancels KPMG contract after $6m spent on incomplete digital upgrades"},"content":{"rendered":"<p class=\"paragraph_paragraph___QITb\">Tasmania Police terminated a digital contract with KPMG after spending more than $6 million on incomplete projects that had faced extensive delays, quality concerns and questions about cost increases.<\/p>\n<p class=\"paragraph_paragraph___QITb\">The project is now under review, while the settlement deed between the state government and the <a class=\"Link_link__kR0xA Link_link__5eL5m ScreenReaderOnly_srLinkHint__OysWz Link_showVisited__C1Fea Link_showFocus__ALyv2\" href=\"https:\/\/www.abc.net.au\/news\/2026-08-24\/kpmg-restructure-job-cuts-after-whistleblower-audit-leak-scandal\/107070260\" data-component=\"Link\" data-uri=\"coremedia:\/\/article\/107070260\" rel=\"nofollow noopener\" target=\"_blank\">accounting firm<\/a> includes a non-disparagement clause and a confidentiality clause.<\/p>\n<p class=\"paragraph_paragraph___QITb\">The deed \u2014 a portion of which was tabled in Tasmanian Parliament \u2014 also makes reference to a &#8220;dispute&#8221; between the parties.<\/p>\n<p class=\"paragraph_paragraph___QITb\">It centres on upgrades to an intelligence management system, known as Atlas, which Tasmania Police purchased off-the-shelf in 2019 for $13 million.<\/p>\n<p><img decoding=\"async\" alt=\"A woman with short dark hair and glasses in a police uniform stands at a podium.\" class=\"Image_image__5tFYM ContentImage_image__DQ_cq\"  src=\"https:\/\/www.newsbeep.com\/au\/wp-content\/uploads\/2026\/08\/92edb4ef2054fa9b7c35cc5b97be2c55.jpeg\" loading=\"lazy\" data-component=\"Image\" data-lazy=\"true\"\/><\/p>\n<p class=\"Typography_base__sj2RP FigureCaption_text__zDxQ5 Typography_sizeMobile12__w_FPC Typography_lineHeightMobile20___U7Vr Typography_regular__WeIG6 Typography_colourInherit__dfnUx\" data-component=\"Typography\">Tasmania Police Commissioner Donna Adams says the upgrades are now being reviewed. (ABC News: Ebony ten Broeke)<\/p>\n<p class=\"paragraph_paragraph___QITb\">Atlas was billed by the government as improving police criminal intelligence capabilities, but has since been described as &#8220;clunky&#8221; by Commissioner Donna Adams, with it taking officers up to 30 minutes to file intelligence.<\/p>\n<p class=\"paragraph_paragraph___QITb\">In 2024, Tasmania Police awarded a $14.8 million contract to KPMG to integrate Atlas and manage the project as part of its broad Project Unify upgrades.<\/p>\n<p class=\"paragraph_paragraph___QITb\">Tasmania Police paid the firm $1.3 million at the signing of the contract, and a further $654,000 to begin the project.<\/p>\n<p class=\"paragraph_paragraph___QITb\">The contract was intended to run until April this year, but was terminated in January, with KPMG having received $5.4 million for the work. The ABC understands there were project management issues.<\/p>\n<p class=\"paragraph_paragraph___QITb\">There was no termination payment, according to Tasmania Police.<\/p>\n<p class=\"paragraph_paragraph___QITb\">The contract termination included clauses that prevented the public from knowing why it had been cancelled.<\/p>\n<p class=\"paragraph_paragraph___QITb\">&#8220;Each party will not make or cause to be made any statement or comment which disparages the other party or any related entity in relation to \u2026 a project or the dispute,&#8221; the deed reads.<\/p>\n<p class=\"paragraph_paragraph___QITb\">Commissioner Adams told parliament in June that the project has since been paused while an independent review is carried out, with police looking to add a new interface to the existing Atlas program.<\/p>\n<p>&#8220;I&#8217;m not going to apologise for the fact that we&#8217;ve paused the project to make sure that our decision-making moving forward is going to set us up,&#8221;  she said.Crime reporting portal not up to standard<a href=\"https:\/\/www.abc.net.au\/news\/2026-08-08\/tasmania-police-officer-in-personal-relationship-with-criminal\/107010472\" data-component=\"FullBleedLink\" class=\"RelatedCard_link__rsgR9 FullBleedLink_root__lTw_U interactive_focusContext__yRhc_ interactive_defaults__AKxUU FullBleedLink_showVisited__g3Xvz\" rel=\"nofollow noopener\" target=\"_blank\">Police officer in alleged relationship with criminal &#8216;lied&#8217; about her whereabouts<\/a><\/p>\n<p class=\"Typography_base__sj2RP RelatedCard_synopsis__cFwMW Typography_sizeMobile14__u7TGe Typography_lineHeightMobile20___U7Vr Typography_regular__WeIG6 Typography_colourInherit__dfnUx\" data-component=\"Typography\">A man of &#8220;dubious character&#8221; who was under active criminal investigation was in an alleged relationship with a Tasmanian police officer who disclosed police information to him, an investigation has found.<\/p>\n<p class=\"paragraph_paragraph___QITb\">During the contract period, Tasmania Police agreed to add more work for KPMG, which included developing a public online crime reporting portal known as Project Link.<\/p>\n<p class=\"paragraph_paragraph___QITb\">This was added as an &#8220;agreed variation&#8221;; it&#8217;s unclear if this went out to open tender.<\/p>\n<p class=\"paragraph_paragraph___QITb\">KPMG received $637,000 for this project, but the ABC understands Project Link faced delays due to significant functionality issues.<\/p>\n<p class=\"paragraph_paragraph___QITb\">It was due to go live in November 2024, then April 2025, before it was paused several months later.<\/p>\n<p class=\"paragraph_paragraph___QITb\">&#8220;The system was not going to be up to what the community would expect in terms of submitting a minor crime report,&#8221; Commissioner Adams told parliament.<\/p>\n<p class=\"paragraph_paragraph___QITb\">After KPMG left the project in January, it took Tasmania Police a further seven months to complete it, and it went live this month.<\/p>\n<p class=\"paragraph_paragraph___QITb\">Deputy Commissioner Jonathan Higgins told parliament that Project Link&#8217;s original funding allocation was $1.75 million.<\/p>\n<p class=\"paragraph_paragraph___QITb\">Do you know more? Contact Adam Holmes at <a class=\"Link_link__5eL5m ScreenReaderOnly_srLinkHint__OysWz Link_showVisited__C1Fea Link_showFocus__ALyv2\" href=\"https:\/\/www.abc.net.au\/news\/2026-08-27\/tasmania-police-drops-ict-upgrade-contract-with-kpmg\/mailto:holmes.adam@abc.net.au\" data-component=\"Link\" rel=\"nofollow noopener\" target=\"_blank\">holmes.adam@abc.net.au<\/a>.<\/p>\n<p class=\"paragraph_paragraph___QITb\">A later answer on notice showed it was originally $500,000, and that the remaining funding had been transferred from a firearms register program that was no longer required.<\/p>\n<p class=\"paragraph_paragraph___QITb\">An independent review into the projects is ongoing.<\/p>\n<p class=\"paragraph_paragraph___QITb\">A Tasmania Police spokesperson said this would guide the next steps.<\/p>\n<p class=\"paragraph_paragraph___QITb\">&#8220;As part of that process, work completed to date, including the design and build of additional modules, is being assessed,&#8221; they said.<\/p>\n<p class=\"paragraph_paragraph___QITb\">&#8220;It would be premature to comment further while the review is underway.&#8221;<\/p>\n<p class=\"paragraph_paragraph___QITb\">The spokesperson said it could not provide further details regarding the KPMG contract.<\/p>\n<p>Funding questions remains<\/p>\n<p class=\"paragraph_paragraph___QITb\">The projects were part of an overall $46 million suite of ICT upgrades for Tasmania Police, starting in 2020.<\/p>\n<p class=\"paragraph_paragraph___QITb\">In its answers tabled in parliament, Tasmania Police listed seven projects to reach this figure.<\/p>\n<p class=\"paragraph_paragraph___QITb\">It did not include a $4.1 million infringement notice system upgrade or a $5.47 million interface for Atlas.<\/p>\n<p class=\"paragraph_paragraph___QITb\">The interface project is going through a &#8220;proof-of-concept&#8221; phase and is intended to be rolled out later this year.<\/p>\n<p><img decoding=\"async\" alt=\"A police officer's torso showing a body cam\" class=\"Image_image__5tFYM ContentImage_image__DQ_cq\"  src=\"https:\/\/www.newsbeep.com\/au\/wp-content\/uploads\/2026\/08\/56a15eee33f78d2c8dae49566dba968d.jpeg\" loading=\"lazy\" data-component=\"Image\" data-lazy=\"true\"\/><\/p>\n<p class=\"Typography_base__sj2RP FigureCaption_text__zDxQ5 Typography_sizeMobile12__w_FPC Typography_lineHeightMobile20___U7Vr Typography_regular__WeIG6 Typography_colourInherit__dfnUx\" data-component=\"Typography\">Tasmania Police officers have had to manage with outdated filing systems. (ABC News: Luke Bowden)<\/p>\n<p class=\"paragraph_paragraph___QITb\">Independent upper house MLC Meg Webb, who questioned police about the KPMG contract, said there are &#8220;serious probity oversight and accountability concerns&#8221; with the project.<\/p>\n<p class=\"paragraph_paragraph___QITb\">She said the settlement deed could prevent the public from knowing why the contract failed.<\/p>\n<p>&#8220;This begs the question: how was this was allowed to continue for so long and at such a cost,&#8221;  Ms Webb said.<\/p>\n<p class=\"paragraph_paragraph___QITb\">&#8220;And also, why was it considered necessary or appropriate for these non-disparagement and confidentiality clauses in the state&#8217;s settlement agreement when parting ways with the contracted consultancy KPMG?&#8221;<\/p>\n<p class=\"paragraph_paragraph___QITb\">Commissioner Adams told parliament that ICT projects have &#8220;many curves and hurdles&#8221;.<\/p>\n<p>&#8220;What has happened for us within this three-year period is the complete transformation of technology, the emergence of AI,&#8221;  she said.Departments face digital upgrade issues<\/p>\n<p class=\"paragraph_paragraph___QITb\">Tasmania Police is among a range of government departments to face scrutiny over its ICT contract procurement practices.<\/p>\n<p class=\"paragraph_paragraph___QITb\">The Health Department <a class=\"Link_link__kR0xA Link_link__5eL5m ScreenReaderOnly_srLinkHint__OysWz Link_showVisited__C1Fea Link_showFocus__ALyv2\" href=\"https:\/\/www.abc.net.au\/news\/2026-08-25\/tasmanian-government-contracts-awarded-without-tender\/107074652\" data-component=\"Link\" data-uri=\"coremedia:\/\/article\/107074652\" rel=\"nofollow noopener\" target=\"_blank\">spent $61 million on 742 labour hire contracts<\/a> which were worth less than $99,999 each as part of its Bluegum digital transformation project.<\/p>\n<p class=\"paragraph_paragraph___QITb\">Contracts of this value can be awarded directly without a tender process.<\/p>\n<p class=\"paragraph_paragraph___QITb\">Auditor-general Martin Thompson assessed the department&#8217;s practices, finding 80 contracts that started before the award date; in one instance, a contract started four months before it was awarded.<\/p>\n<p class=\"paragraph_paragraph___QITb\">In response, the state government described the pace of delivery and the need for specialist skills as reasons for the contracting system.<\/p>\n<p class=\"paragraph_paragraph___QITb\">The auditor-general <a class=\"Link_link__kR0xA Link_link__5eL5m ScreenReaderOnly_srLinkHint__OysWz Link_showVisited__C1Fea Link_showFocus__ALyv2\" href=\"https:\/\/www.abc.net.au\/news\/2026-05-26\/auditor-general-scathing-of-tasmanian-doh-hris-program\/106719970\" data-component=\"Link\" data-uri=\"coremedia:\/\/article\/106719970\" rel=\"nofollow noopener\" target=\"_blank\">was also critical of a human resource information system program<\/a>, which he described as not being effective or economical.<\/p>\n","protected":false},"excerpt":{"rendered":"Tasmania Police terminated a digital contract with KPMG after spending more than $6 million on incomplete projects that&hellip;\n","protected":false},"author":2,"featured_media":869554,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[256,254,64,63,99,438179,38283,8182,103690,17024,8539,2801,48214],"class_list":["post-869553","post","type-post","status-publish","format-standard","has-post-thumbnail","category-business","tag-ai","tag-artificial-intelligence","tag-au","tag-australia","tag-business","tag-cancelled-contract","tag-dispute","tag-ict","tag-kpmg","tag-operating-system","tag-tas","tag-tasmania","tag-tasmania-police"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/869553","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/comments?post=869553"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/869553\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media\/869554"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media?parent=869553"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/categories?post=869553"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/tags?post=869553"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}