{"id":871768,"date":"2026-08-28T18:48:19","date_gmt":"2026-08-28T18:48:19","guid":{"rendered":"https:\/\/www.newsbeep.com\/au\/871768\/"},"modified":"2026-08-28T18:48:19","modified_gmt":"2026-08-28T18:48:19","slug":"nsw-rolls-out-37-million-business-connect-replacement-with-ai-focus","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/au\/871768\/","title":{"rendered":"NSW rolls out $37 million Business Connect replacement with AI focus"},"content":{"rendered":"<p class=\"wp-block-paragraph\">The NSW government\u2019s $37 million Business Connect replacement will begin rolling out next month, before commencing its full suite of business support activities in February 2027. <\/p>\n<p class=\"wp-block-paragraph\">More than a year after quietly ending funding for Business Connect \u2013 a program connecting small businesses to specialist advisory services \u2013 the state government has formally unveiled its successor.<\/p>\n<p class=\"wp-block-paragraph\">Dubbed Small Business Advisory, the scheme will offer NSW business owners face-to-face meetings, phone calls, and digital sessions with expert advisors.<\/p>\n<p>\n\t\t\tRelated Article Block Placeholder<\/p>\n<p>\t\t\t\tArticle ID: 332259\n\t\t<\/p>\n<p>\t\t\t\t\t\t\t<a href=\"https:\/\/www.smartcompany.com.au\/exclusive\/nsw-business-connect-return-confirmed-no-details\/\" class=\"\" target=\"_self\" title=\"\" rel=\"nofollow noopener\"><br \/>\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"169\" src=\"https:\/\/www.newsbeep.com\/au\/wp-content\/uploads\/2026\/08\/nsw-small-business-minister-janelle-saffin-1.jpg\" class=\"aspect-video object-cover h-auto w-auto\" alt=\"NSW to revive Business Connect with \u201cfit for purpose\u201d changes\"  \/>\t\t\t<\/a><\/p>\n<p class=\"wp-block-paragraph\">When the full fee-free program commences in February, it will offer specialist, practical guidance to business owners in fields like hospitality and construction.<\/p>\n<p class=\"wp-block-paragraph\">Targeted regional programs will support businesses outside the major city centres, with a focus on women-led and Indigenous-led enterprises.<\/p>\n<p class=\"wp-block-paragraph\">The state government says it will also hold local workshops and events, creating networking opportunities for local businesses.<\/p>\n<p class=\"wp-block-paragraph\">And the Small Business Advisory will offer tailored support to businesses looking to implement new and emerging artificial intelligence tools in their day-to-day operations.<\/p>\n<p>Small Business Advisory to start within weeks<\/p>\n<p class=\"wp-block-paragraph\">Businesses in NSW will not need to wait until next year for support.<\/p>\n<p class=\"wp-block-paragraph\">From September 10, an initial Small Business Advisory roll-out will provide one-on-one advisory services, support for multicultural businesses, and networking opportunities.<\/p>\n<p class=\"wp-block-paragraph\">That limited roll-out will revive some of the services offered by Business Connect, which was effectively stripped of funding in the 2025-26 state budget.<\/p>\n<p class=\"wp-block-paragraph\">The new-look program will run through the Services NSW Business Bureau, with information available on its website.<\/p>\n<p class=\"wp-block-paragraph\">\u201cWe are ensuring our small business sector has access to high-quality, fee-free support to grow and truly thrive in today\u2019s changing economic landscape,\u201d said Treasurer Daniel Mookhey in a statement.<\/p>\n<p class=\"wp-block-paragraph\">Minister for Small Business Janelle Saffin called small business owners \u201csome of the hardest working people in NSW,\u201d who face the \u201cperennial challenges\u201d of regulation, disruptive technology, and sustained growth.<\/p>\n<p class=\"wp-block-paragraph\">\u201cWhether you\u2019re a tradie in Dubbo, a cafe owner in Parramatta, or a tech startup in Tamworth, expert help is now just a phone call, click, or quick visit away,\u201d she added.<\/p>\n<p>The path to Small Business Advisory<\/p>\n<p>\n\t\t\tRelated Article Block Placeholder<\/p>\n<p>\t\t\t\tArticle ID: 339390\n\t\t<\/p>\n<p>\t\t\t\t\t\t\t<a href=\"https:\/\/www.smartcompany.com.au\/economy\/nsw-budget-37-million-business-connect-replacement\/\" class=\"\" target=\"_self\" title=\"\" rel=\"nofollow noopener\"><br \/>\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"169\" src=\"https:\/\/www.newsbeep.com\/au\/wp-content\/uploads\/2026\/08\/20230404001782725387-original-1.jpg\" class=\"aspect-video object-cover h-auto w-auto\" alt=\"NSW budget reveals $37 million for Business Connect successor\"  \/>\t\t\t<\/a><\/p>\n<p class=\"wp-block-paragraph\">The Minns Labor government faced stiff criticism from both business advocacy groups and the Opposition for its decision not to extend further Business Connect funding in the <a href=\"https:\/\/www.smartcompany.com.au\/exclusive\/nsw-business-connect-shutdown\/\" rel=\"nofollow noopener\" target=\"_blank\">2025-26 budget<\/a>.<\/p>\n<p class=\"wp-block-paragraph\">In August, Premier Chris Minns said cuts to continued funding were a consequence of necessary government spending on the <a href=\"https:\/\/www.smartcompany.com.au\/exclusive\/nsw-business-connect-closure-workers-compensation-reforms-chris-minns\/\" rel=\"nofollow noopener\" target=\"_blank\">state\u2019s workers compensation scheme<\/a>.<\/p>\n<p class=\"wp-block-paragraph\">After months of tense debate, the state government brokered a compromise with crossbenchers in February to reform that compensation model.<\/p>\n<p class=\"wp-block-paragraph\">Mookhey said that deal would stabilise its financial security, while preventing a 36% jump in workplace insurance premiums over three years.<\/p>\n<p class=\"wp-block-paragraph\">At the same time, the state government also pledged to fund a replacement for the Business Connect program.<\/p>\n<p class=\"wp-block-paragraph\">In March, it tapped notable Australian entrepreneur Mark Bouris to undertake a 90-day review.<\/p>\n<p class=\"wp-block-paragraph\">Bouris handed his report to the government in May, weeks before the 2026-27 state budget<a href=\"https:\/\/www.smartcompany.com.au\/economy\/nsw-budget-37-million-business-connect-replacement\/\" rel=\"nofollow noopener\" target=\"_blank\"> devoted $37 million in funding over four years<\/a> to the replacement project.<\/p>\n<p class=\"wp-block-paragraph\">The budget provided few other details about the shape of that new-look support service, but Bouris publicly stated it should focus on emerging AI tools.<\/p>\n<p class=\"wp-block-paragraph\">\u201cWe need to see the same thing, Business Connect, but it now needs to be digital and AI-based,\u201d he told <a href=\"https:\/\/www.smartcompany.com.au\/business-advice\/politics\/mark-bouris-business-connect-ai-successor\/\" rel=\"nofollow noopener\" target=\"_blank\">SmartCompany<\/a> in July.<\/p>\n<p class=\"wp-block-paragraph\">The Wizard Home Loans founder welcomed Business Advisory Service\u2019s new AI focus on Friday.<\/p>\n<p class=\"wp-block-paragraph\">\u201cIt drops the bureaucracy and delivers real-world strategies \u2014 from mastering financial literacy and<br \/>cash flow to harnessing AI \u2014 giving Aussie business owners the competitive edge they deserve,\u201d he said.<\/p>\n<p>The September extension<\/p>\n<p>\n\t\t\tRelated Article Block Placeholder<\/p>\n<p>\t\t\t\tArticle ID: 343333\n\t\t<\/p>\n<p>\t\t\t\t\t\t\t<a href=\"https:\/\/www.smartcompany.com.au\/energy-resources\/nsw-battery-discounts-small-businesses-incentive\/\" class=\"\" target=\"_self\" title=\"\" rel=\"nofollow noopener\"><br \/>\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"169\" src=\"https:\/\/www.newsbeep.com\/au\/wp-content\/uploads\/2026\/08\/20260414186669186505-original-1.jpg\" class=\"aspect-video object-cover h-auto w-auto\" alt=\"NSW offers upfront discounts to SMEs to install batteries\"  \/>\t\t\t<\/a><\/p>\n<p class=\"wp-block-paragraph\">Although the full suite of advisory services will not come online until early next year, the Minns government may be warding off a political headache by introducing limited support services from September 10.<\/p>\n<p class=\"wp-block-paragraph\">Were it not for that early-access program, the state would have gone a full year, from announcement to launch, without the dedicated, government-backed business advisory service in place.<\/p>\n<p class=\"wp-block-paragraph\">With a state election slated for March 2027 \u2013 and an Opposition itself keen on doubling funding for the Business Connect program \u2013 that gap may have posed a problem for Labor and its business outreach plans.<\/p>\n<p class=\"wp-block-paragraph\">In the Friday statement, Saffin said the measure, including its September start date, \u201crecognises the contribution\u201d small businesses make to the state economy.<\/p>\n","protected":false},"excerpt":{"rendered":"The NSW government\u2019s $37 million Business Connect replacement will begin rolling out next month, before commencing its 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