{"id":881802,"date":"2026-09-06T06:37:04","date_gmt":"2026-09-06T06:37:04","guid":{"rendered":"https:\/\/www.newsbeep.com\/au\/881802\/"},"modified":"2026-09-06T06:37:04","modified_gmt":"2026-09-06T06:37:04","slug":"adha-sticks-with-accenture-for-my-health-record-support","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/au\/881802\/","title":{"rendered":"ADHA sticks with Accenture for My Health Record support"},"content":{"rendered":"<p>Key points<\/p>\n<p>The Australian Digital Health Agency has signed a new $162m deal with Accenture for infrastructure services underpinning My Health Record.<br \/>\nThe three-year contract, worth approximately $161.6 million, runs from August 28 2026 to August 27 2029, with one extension option to August 31 2032.<br \/>\nMy Health Record now has more than 25 million active records, around 207 million clinician uses in the past 12 months and around 30 million consumer views monthly.<\/p>\n<p>                                <img loading=\"lazy\" decoding=\"async\" id=\"ContentPlaceHolder1_ucArticle_imgImage\" width=\"748\" height=\"420\" src=\"https:\/\/www.newsbeep.com\/au\/wp-content\/uploads\/2026\/09\/1788676624_327_ImageResizer.ashx.jpeg\" alt=\"ADHA sticks with Accenture for My Health Record support\"\/><\/p>\n<p>The Australian Digital Health Agency will stick with Accenture for infrastructure services underpinning My Health Record, signing a new $162m deal.<\/p>\n<p>The agency went to market for &#8220;application support and maintenance services&#8221; in July last year, testing a package of work that <a href=\"https:\/\/www.itnews.com.au\/news\/adha-readies-market-test-of-accentures-788m-my-health-record-deal-618318\" target=\"_blank\" rel=\"noopener nofollow\">Accenture had held as the &#8220;national infrastructure operator&#8221; since 2012.<\/a><\/p>\n<p>The NIO arrangement grew from $47 million <a href=\"https:\/\/www.itnews.com.au\/news\/adha-readies-market-test-of-accentures-788m-my-health-record-deal-618318\" target=\"_blank\" rel=\"noopener nofollow\">to $788 million\u00a0<\/a>before an audit <a href=\"https:\/\/www.itnews.com.au\/news\/adha-extracts-1m-in-service-credits-from-accenture-608736\" target=\"_blank\" rel=\"noopener nofollow\">called for it to be retested in the open market.<\/a><\/p>\n<p>Accenture has since made tens of millions more from a transition arrangement &#8211; required while ADHA tested the market &#8211; but has now landed the work again.<\/p>\n<p>The new contract is worth approximately $161.6 million and runs for three years from August 28 2026 to August 27 2029.<\/p>\n<p>There is one extension option, with a hard contract end-date of August 31 2032 for Accenture.<\/p>\n<p>The open tender closed in October last year, and covers both the My Health Record system and the ADHA&#8217;s API gateway infrastructure.<\/p>\n<p>Chief technical officer John Borchi said the engagement with Accenture would be different this time, courtesy of a new operating model where the agency led end-to-end service delivery.<\/p>\n<p>&#8220;The agency sets priorities for national digital health infrastructure, including My Health Record, coordinates delivery across multiple suppliers and, of course, retains accountability for governance, assurance and decision-making,&#8221; Borchi said.<\/p>\n<p>ADHA chief executive Amanda Cattermole said the new contract would support My Health Record at a time of significant and growing use.<\/p>\n<p>Cattermole said there are more than 25 million active records, and around 207 million clinician uses in the past 12 months plus around 30 million consumer views each month.<\/p>\n<p>&#8220;This contract will support those services while providing a foundation for future transformation as the Agency works with governments, healthcare providers and technology partners on the progressive transition to a modernised FHIR [fast healthcare interoperability resources]-based ecosystem,&#8221; Cattermole said.<\/p>\n<p>Telstra Health\u00a0<a href=\"https:\/\/www.itnews.com.au\/news\/telstra-health-to-lead-my-health-record-data-architecture-overhaul-619827\" target=\"_blank\" rel=\"noopener nofollow\">won<\/a> a $33.2 million contract to implement a FHIR-based based\u00a0data architecture for My Health Record.<\/p>\n<p>Telstra Health is working with Leidos Australia and Canada&#8217;s Smile Digital Health, with the data architecture designed to run in parallel with existing clinical document formats.<\/p>\n<p>ADHA declined to say how many organisations tendered for the work, or whether any bidder other than Accenture reached the final stage of evaluation, saying the information is commercial-in-confidence and subject to procurement confidentiality obligations.<\/p>\n","protected":false},"excerpt":{"rendered":"Key points The Australian Digital Health Agency has signed a new $162m deal with Accenture for infrastructure services&hellip;\n","protected":false},"author":2,"featured_media":881803,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[34],"tags":[64,63,137,500],"class_list":["post-881802","post","type-post","status-publish","format-standard","has-post-thumbnail","category-healthcare","tag-au","tag-australia","tag-health","tag-healthcare"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/881802","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/comments?post=881802"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/881802\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media\/881803"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media?parent=881802"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/categories?post=881802"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/tags?post=881802"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}