\n\t\t\t\t\t\t\t\t \t\tLead front of house at RPAC! Deliver seamless events, oversee hospitality and inspire great customer experiences as our FOH Coordinator.\t\t\t\t\t\t\t\t\t<\/p>\n
Maximum Term Contract Part Time\u00a0\u2013\u00a025 hours per week \u2013 until June 2026<\/p>\n
$38.81 Hourly + up to 13% super\u00a0\u00a0<\/p>\n
RCC Employees\u2019 Grade 5\u00a0<\/p>\n
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Redland City Council offers you the chance to improve lives and shape your own career\u2026 in a truly special place.<\/p>\n
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Join our team as our Front of House Coordinator!<\/p>\n
Are you passionate about creating memorable event experiences and leading exceptional customer service in a performing arts and functions environment? In this role, you\u2019ll oversee front of house operations, hospitality services, and a multi-skilled team at our Redland Performing Arts Centre to ensure every customer\u2019s experience is seamless, safe, and welcoming. If so, we invite you to apply for the\u00a0Front of House Coordinator\u00a0position at Redland City Council!<\/p>\n
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Your responsibilities will include:<\/p>\n
Leading and rostering a multi-skilled front of house team, managing timesheets, overseeing contractors, and setting high standards by modelling exceptional customer service.<\/p>\n
Overseeing caf\u00e9, bar, and catering operations, including stock control, compliance, and smooth day-to-day service.<\/p>\n
Coordinating events, performances, and functions, using your knowledge of performing arts venues and experience across box office, front of house, and hospitality.<\/p>\n
Ensuring a safe, welcoming, and well-presented environment where every guest enjoys a seamless, memorable experience.<\/p>\n
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Skills and experience:<\/p>\n
Thrives in a team-focused, community-minded environment with a love for the arts and live events.<\/p>\n
Experience in hospitality or venue operations, including catering, ticketing, and event coordination.<\/p>\n
Skilled in leading and supporting a multi-skilled team, managing rosters, and juggling multiple projects.<\/p>\n
Strong admin, cash handling, and operational skills with attention to detail.<\/p>\n
Knowledge of workplace health and safety, liquor licensing, and risk management in a modern venue.<\/p>\n
Excellent communication and customer service skills, with the ability to resolve issues positively and professionally.<\/p>\n
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Make sure to read the full\u00a0Position Description<\/a>\u00a0before applying \u2013 it outlines everything you need to tailor your resume and cover letter.<\/p>\n \u00a0<\/p>\n More reasons to love working with us:<\/p>\n 17.5% annual leave loading + Christmas ex-gratia day View more great employee benefits\u00a0here.<\/a><\/p>\n \u00a0<\/p>\n Who we are:<\/p>\n Redland City Council is a local government organisation proudly serving the Redlands Coast community. From maintaining roads, parks, waterways and islands, to delivering essential services like waste, water, libraries, and community events \u2013 we support the city\u2019s day-to-day life and long-term growth. With over 1,000 employees across diverse teams, we\u2019re committed to shaping a thriving, sustainable region that our community is proud of.<\/p>\n Guided by our\u00a0Values<\/a>, we\u2019re proud of the work we do and the people who make it possible. Visit our\u00a0careers page<\/a>\u00a0to learn more and read the\u00a0stories of our incredible team<\/a>.<\/p>\n \u00a0<\/p>\n Eligibility \u2013 you will have:<\/p>\n a current C Class Driver\u2019s Licence. \u00a0<\/p>\n Ready to join us?<\/p>\n
\nPaid parental leave and purchased leave options
\nAccess to development and study assistance programs
\nDiscounts with 400+ retailers and fitness providers<\/p>\n
\na current \u201cResponsible Service of Alcohol Certificate\u201d (RSA).
\na current \u201cResponsible Management of Licensed Venue (RMLV) Certificate \u2013 or have the ability to rapidly acquire.
\na current Level 2 First Aid Certificate \u2013 or have the ability to rapidly acquire.
\nexperience in cash handling and procedures.
\nbe able to work flexible hours in accordance with a 7 day roster, including evenings and weekends.
\nSuccessful applicants will be asked to consent to a police check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.
\nTo be eligible for employment, applicants must have the legal right to work in Australia.<\/p>\n