{"id":904524,"date":"2026-09-25T03:56:17","date_gmt":"2026-09-25T03:56:17","guid":{"rendered":"https:\/\/www.newsbeep.com\/au\/904524\/"},"modified":"2026-09-25T03:56:17","modified_gmt":"2026-09-25T03:56:17","slug":"customers-say-outback-airfares-are-unreasonable-as-review-delayed","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/au\/904524\/","title":{"rendered":"Customers say outback airfares are unreasonable as review delayed"},"content":{"rendered":"<p class=\"paragraph_paragraph___QITb\">For anyone travelling to Queensland&#8217;s &#8220;capital of the outback&#8221;, a flight could cost more than an interstate or overseas trip.<\/p>\n<p class=\"paragraph_paragraph___QITb\">John Elliott was &#8220;staggered&#8221; to discover earlier this month that a return flight between Brisbane and Longreach would cost $1,386, even though he booked five days in advance.<\/p>\n<p class=\"paragraph_paragraph___QITb\">The cost of the two-and-a-half-hour flight was equivalent to a last-minute Qantas flight to Auckland and only $450 less than a last-minute budget flight to Singapore.<\/p>\n<p><img decoding=\"async\" alt=\"A man wearing a long-sleeved outback workshirt has a stern expression, standing in front of a &quot;Longreach Airport&quot; sign.\" class=\"Image_image__5tFYM ContentImage_image__DQ_cq\"  src=\"https:\/\/www.newsbeep.com\/au\/wp-content\/uploads\/2026\/09\/775f3f13c1d60177cc33fc78549ff719.jpeg\" loading=\"lazy\" data-component=\"Image\" data-lazy=\"true\"\/><\/p>\n<p class=\"Typography_base__sj2RP FigureCaption_text__zDxQ5 Typography_sizeMobile12__w_FPC Typography_lineHeightMobile20___U7Vr Typography_regular__WeIG6 Typography_colourInherit__dfnUx\" data-component=\"Typography\">John Elliott wants airlines to prove that remote flights cost them as much as they say. (ABC Western Qld: Crispian Yeomans)<\/p>\n<p class=\"paragraph_paragraph___QITb\">&#8220;I think it stops a lot of people travelling. Basically, the only visitors that we get to western Queensland have to drive,&#8221; Mr Elliott said.<\/p>\n<p class=\"paragraph_paragraph___QITb\">Mr Elliott, who has formerly coordinated events in Winton, said he had seen expensive rural flights deter not just outback residents, but also potential holiday-makers and those bringing drawcard tourism events to the west.<\/p>\n<p class=\"paragraph_paragraph___QITb\">He said &#8220;corporate Australia&#8221; was treating people in the bush &#8220;with a lack of respect&#8221;.<\/p>\n<p class=\"paragraph_paragraph___QITb\">&#8220;Whenever we had a big event, it was cheaper for us to charter an 80-seater jet and fly direct from Brisbane into Winton [than book a commercial flight],&#8221; he said.<\/p>\n<p class=\"paragraph_paragraph___QITb\">&#8220;I just don&#8217;t think Qantas are being fair dinkum at the moment.&#8221;<\/p>\n<p class=\"paragraph_paragraph___QITb\">Qantas is the only airline that services the route between Longreach and Brisbane.<\/p>\n<p>Outback routes already subsidised<\/p>\n<p class=\"paragraph_paragraph___QITb\">Of the more than 40 routes in regional Queensland, seven servicing 23 towns take airfare subsidies from the state government.<\/p>\n<p class=\"paragraph_paragraph___QITb\">Maximum fares on these regulated routes are capped where demand is considered &#8220;too low&#8221; to be commercially viable.<\/p>\n<p class=\"paragraph_paragraph___QITb\">Contracts currently held by Rex and Qantas are reviewed every five years, but the Department of Transport and Main Roads has delayed its decision by 12 months so it can &#8220;consider all the feedback&#8221; from 37 consultation sessions.<\/p>\n<p><img decoding=\"async\" alt=\"A QantasLink plane flies over a street between a row of streetlights and palm trees.\" class=\"Image_image__5tFYM ContentImage_image__DQ_cq\"  src=\"https:\/\/www.newsbeep.com\/au\/wp-content\/uploads\/2026\/09\/379a1aed3e6bc3039888eae3b1155d11.jpeg\" loading=\"lazy\" data-component=\"Image\" data-lazy=\"true\"\/><\/p>\n<p class=\"Typography_base__sj2RP FigureCaption_text__zDxQ5 Typography_sizeMobile12__w_FPC Typography_lineHeightMobile20___U7Vr Typography_regular__WeIG6 Typography_colourInherit__dfnUx\" data-component=\"Typography\">The larger Qantas 737 jets have double the number of seats, which can reduce the overall cost per passenger. (ABC Kimberley: Andrew Seabourne)<\/p>\n<p class=\"paragraph_paragraph___QITb\">It&#8217;s not the only review underway: the Australian Productivity Commission is also inquiring into the cost of regional airfares, with a draft report due in November.<\/p>\n<p class=\"paragraph_paragraph___QITb\">In its submission, Qantas said Dash 8-400 planes were the &#8220;most suitable&#8221; aircraft to service smaller or remote regional routes because they had &#8220;lower maintenance and operating costs&#8221; than the smaller Q200 and Q300.<\/p>\n<p class=\"paragraph_paragraph___QITb\">But the carrier said the aircraft, which carried fewer than half the passengers of a standard commercial jet, were not as profitable due to the &#8220;economy of scale&#8221;.<\/p>\n<p class=\"paragraph_paragraph___QITb\">&#8220;On average, these services are more than twice as expensive to operate than Qantas 737s and about three times more expensive than Jetstar and Qantas international services on a per-passenger basis,&#8221; the submission said.<\/p>\n<p><a href=\"https:\/\/www.abc.net.au\/news\/2024-11-13\/qantas-outback-flights-and-service-charges\/104588844\" data-component=\"FullBleedLink\" class=\"RelatedCard_link__rsgR9 FullBleedLink_root__lTw_U interactive_focusContext__yRhc_ interactive_defaults__AKxUU FullBleedLink_showVisited__g3Xvz\" rel=\"nofollow noopener\" target=\"_blank\">Outback residents face sky-high airfares<\/a><\/p>\n<p class=\"Typography_base__sj2RP RelatedCard_synopsis__cFwMW Typography_sizeMobile14__u7TGe Typography_lineHeightMobile20___U7Vr Typography_regular__WeIG6 Typography_colourInherit__dfnUx\" data-component=\"Typography\">Outback residents are paying the price of an international ticket to travel to their nearest capital city.<\/p>\n<p class=\"paragraph_paragraph___QITb\">The airline has been contacted for comment.<\/p>\n<p class=\"paragraph_paragraph___QITb\">Central Queensland University aviation expert Steve Leib said the fleet of smaller planes used on rural routes tended to be older and more expensive to operate.<\/p>\n<p class=\"paragraph_paragraph___QITb\">&#8220;The costs just continue to creep up as aircraft age \u2026 and those smaller aircraft with fewer seats are in less of a position to help you recover the revenue associated with that [maintenance],&#8221; Dr Leib said.<\/p>\n<p><img decoding=\"async\" alt=\"a profile shot of the murweh shire mayor\" class=\"Image_image__5tFYM ContentImage_image__DQ_cq\"  src=\"https:\/\/www.newsbeep.com\/au\/wp-content\/uploads\/2026\/09\/e114071a549fc52e96c99869fd14117c.jpeg\" loading=\"lazy\" data-component=\"Image\" data-lazy=\"true\"\/><\/p>\n<p class=\"Typography_base__sj2RP FigureCaption_text__zDxQ5 Typography_sizeMobile12__w_FPC Typography_lineHeightMobile20___U7Vr Typography_regular__WeIG6 Typography_colourInherit__dfnUx\" data-component=\"Typography\">Shaun Radnedge is calling for more regional flights and more affordable fares. (Supplied: Murweh Shire\u00a0)<\/p>\n<p>Calls for airlines to &#8216;justify&#8217; prices<\/p>\n<p class=\"paragraph_paragraph___QITb\">Several councils in the south-west have been lobbying for a new contract with the government<\/p>\n<p class=\"paragraph_paragraph___QITb\">Murweh Shire Mayor Shaun Radnedge said prices were not the only issue.<\/p>\n<p>&#8220;Every plane is full at the moment. People are saying they can&#8217;t access seats,&#8221;  he said.<\/p>\n<p class=\"paragraph_paragraph___QITb\">&#8220;We have had health services actually had to postpone what they had planned here in Charleville because they could not get a seat.&#8221;<\/p>\n<p class=\"paragraph_paragraph___QITb\">Cr Radnedge said now the region would be &#8220;in limbo&#8221; for another year, before they could bring in more flights and more affordable fares.<\/p>\n<p class=\"paragraph_paragraph___QITb\">He said the state government had not consulted with his shire about delaying the review.<\/p>\n<p><img decoding=\"async\" alt=\"planes on Longreach airport tarmac\" class=\"Image_image__5tFYM ContentImage_image__DQ_cq\"  src=\"https:\/\/www.newsbeep.com\/au\/wp-content\/uploads\/2026\/09\/6ccde413e125d05a65dab0216109c9ed.jpeg\" loading=\"lazy\" data-component=\"Image\" data-lazy=\"true\"\/><\/p>\n<p class=\"Typography_base__sj2RP FigureCaption_text__zDxQ5 Typography_sizeMobile12__w_FPC Typography_lineHeightMobile20___U7Vr Typography_regular__WeIG6 Typography_colourInherit__dfnUx\" data-component=\"Typography\">John Elliott is concerned costly outback airfares are sending tourists to other towns or overseas. (ABC Western Qld: Maddelin McCosker)<\/p>\n<p class=\"paragraph_paragraph___QITb\">Now living in Toowoomba, Mr Elliott said governments should force carriers to prove whether remote flights really cost them as much as they claimed.<\/p>\n<p class=\"paragraph_paragraph___QITb\">&#8220;I think the federal government need to say to Qantas, &#8216;You need to be fair dinkum, you need to be transparent,'&#8221; he said.<\/p>\n<p class=\"paragraph_paragraph___QITb\">&#8220;You need to justify how you can charge that much for a flight that really doesn&#8217;t equate to anything their operation does [else]where in Australia.&#8221;<\/p>\n","protected":false},"excerpt":{"rendered":"For anyone travelling to Queensland&#8217;s &#8220;capital of the outback&#8221;, a flight could cost more than an interstate or&hellip;\n","protected":false},"author":2,"featured_media":904525,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[472802,185170,64,63,99,282755,41262,472800,37630,8278,286813,9087,3861,116619,472801,228,63527,16363],"class_list":["post-904524","post","type-post","status-publish","format-standard","has-post-thumbnail","category-business","tag-air-routes","tag-airfares","tag-au","tag-australia","tag-business","tag-charleville","tag-cost","tag-cost-comparison","tag-flights","tag-how","tag-longreach","tag-outback","tag-qantas","tag-qantaslink","tag-regulated","tag-review","tag-roma","tag-why"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/904524","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/comments?post=904524"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/904524\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media\/904525"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media?parent=904524"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/categories?post=904524"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/tags?post=904524"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}