{"id":922308,"date":"2026-10-09T22:04:22","date_gmt":"2026-10-09T22:04:22","guid":{"rendered":"https:\/\/www.newsbeep.com\/au\/922308\/"},"modified":"2026-10-09T22:04:22","modified_gmt":"2026-10-09T22:04:22","slug":"how-the-card-surcharge-ban-could-change-our-relationship-with-cash","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/au\/922308\/","title":{"rendered":"How the card surcharge ban could change our relationship with cash"},"content":{"rendered":"<p class=\"paragraph_paragraph___QITb\">With the Reserve Bank of Australia&#8217;s (RBA) ban on card surcharges now in effect you might start seeing local businesses offering discounts if you pay in cash.<\/p>\n<p class=\"paragraph_paragraph___QITb\">Cash payments in Australia are much less common than they were a decade ago, but the RBA&#8217;s latest data showed a slight uptick in cash use in 2025.<\/p>\n<p class=\"paragraph_paragraph___QITb\">How could the ban on card surcharges impact how cash is used in Australia?<\/p>\n<p>How often do people use cash?<\/p>\n<p class=\"paragraph_paragraph___QITb\">This graph from <a class=\"Link_link__5eL5m ScreenReaderOnly_srLinkHint__OysWz Link_showVisited__C1Fea Link_showFocus__ALyv2\" href=\"https:\/\/www.rba.gov.au\/publications\/bulletin\/2026\/apr\/cash-use-in-australia-what-the-2025-consumer-payments-survey-tells-us.html\" data-component=\"Link\" rel=\"nofollow noopener\" target=\"_blank\">the RBA&#8217;s 2025 Consumer Payments Survey<\/a> tracks the percentage of Australians who use cash in a typical week.<\/p>\n<p class=\"paragraph_paragraph___QITb\">As you can see, 2025&#8217;s figure of 50 per cent is much lower than the 97 per cent in 2007.<\/p>\n<p class=\"paragraph_paragraph___QITb\">But it&#8217;s slightly higher than 2022&#8217;s figure of 47 per cent.<\/p>\n<p>Will we move back to cash?<\/p>\n<p class=\"paragraph_paragraph___QITb\">John Hawkins, a senior economic lecturer at the University of Canberra, doesn&#8217;t expect cash use to skyrocket.<\/p>\n<p class=\"paragraph_paragraph___QITb\">&#8220;From January <a class=\"Link_link__5eL5m ScreenReaderOnly_srLinkHint__OysWz Link_showVisited__C1Fea Link_showFocus__ALyv2\" href=\"https:\/\/www.accc.gov.au\/business\/industry-codes\/cash-acceptance-industry-codes\/about-the-cash-acceptance-mandate-and-codes\" data-component=\"Link\" rel=\"nofollow noopener\" target=\"_blank\">the government has required most grocery stores and petrol stations to accept cash<\/a>, which may see some modest increase in its use,&#8221; Dr Hawkins says.<\/p>\n<p class=\"paragraph_paragraph___QITb\">&#8220;On the other hand, about 20 per cent of consumers say they used cash to avoid card surcharges.<\/p>\n<p class=\"paragraph_paragraph___QITb\">&#8220;As these no longer apply we could see some drop in cash use.&#8221;<\/p>\n<p>Loading&#8230;<\/p>\n<p class=\"paragraph_paragraph___QITb\">Angel Zhong, a finance professor at RMIT, says she would be surprised if the surcharge ban reverses the long-term trend of card payments.<\/p>\n<p class=\"paragraph_paragraph___QITb\">&#8220;I expect a modest uptick [in cash use] mostly at the margins: the caf\u00e9, the barber or the tradie offering a few per cent off for cash,&#8221; Professor Zhong says.<\/p>\n<p class=\"paragraph_paragraph___QITb\">&#8220;Australians moved to cards and mobile wallets mainly because of convenience, speed and record keeping, not because of price.<\/p>\n<p class=\"paragraph_paragraph___QITb\">&#8220;A small discount at a handful of businesses is unlikely to change entrenched habits for most people.&#8221;<\/p>\n<p><a href=\"https:\/\/www.abc.net.au\/news\/2026-10-09\/credit-card-ban-ato-tax-small-business\/107246990\" data-component=\"FullBleedLink\" class=\"RelatedCard_link__rsgR9 FullBleedLink_root__lTw_U interactive_focusContext__yRhc_ interactive_defaults__AKxUU FullBleedLink_showVisited__g3Xvz\" rel=\"nofollow noopener\" target=\"_blank\">Government backs down on ATO credit card ban<\/a><\/p>\n<p class=\"Typography_base__sj2RP RelatedCard_synopsis__cFwMW Typography_sizeMobile14__u7TGe Typography_lineHeightMobile20___U7Vr Typography_regular__WeIG6 Typography_colourInherit__dfnUx\" data-component=\"Typography\">The federal government will temporarily cover credit card surcharges after businesses warned that losing the payment option would put them under pressure.<\/p>\n<p class=\"paragraph_paragraph___QITb\">Data from the RBA&#8217;s 2025 survey showed people aged 65 and older were the most likely to use cash.<\/p>\n<p class=\"paragraph_paragraph___QITb\">Cash might also still be preferred by people in regional areas with limited bank access or poor internet signal, people managing tight budgets, and people who have privacy concerns.<\/p>\n<p class=\"paragraph_paragraph___QITb\">Professor Zhong says the goal should be to continue offering people the choice of using cash or paying by card.<\/p>\n<p>Why would caf\u00e9s offer cash discounts?<\/p>\n<p class=\"paragraph_paragraph___QITb\">Professor Zhong sees cash discounts as a sign of how much pressure small businesses are under.<\/p>\n<p class=\"paragraph_paragraph___QITb\">&#8220;The RBA paired the ban with a cut to interchange fees, which was meant to soften the blow by lowering what businesses pay to accept cards,&#8221; she says.<\/p>\n<p class=\"paragraph_paragraph___QITb\">&#8220;But interchange is only one part of the cost.<\/p>\n<p class=\"paragraph_paragraph___QITb\">&#8220;Small businesses typically pay their payment service provider a bundled rate, and there&#8217;s no guarantee that the interchange savings flow through to that rate.&#8221;<\/p>\n<p><img decoding=\"async\" alt=\"A person holds a grey Visa card next to a black EFTPOS payment terminal\" class=\"Image_image__5tFYM ContentImage_image__DQ_cq\"  src=\"https:\/\/www.newsbeep.com\/au\/wp-content\/uploads\/2026\/10\/105780f655a356e892842a6e385f9bf9.jpeg\" loading=\"lazy\" data-component=\"Image\" data-lazy=\"true\"\/><\/p>\n<p class=\"Typography_base__sj2RP FigureCaption_text__zDxQ5 Typography_sizeMobile12__w_FPC Typography_lineHeightMobile20___U7Vr Typography_regular__WeIG6 Typography_colourInherit__dfnUx\" data-component=\"Typography\">Card payments are much more common than they were in 2007.\u00a0 (AAP: Dan Peled)<\/p>\n<p class=\"paragraph_paragraph___QITb\">While big businesses could leverage their bargaining power to negotiate savings in their contracts, smaller businesses don&#8217;t have that option.<\/p>\n<p class=\"paragraph_paragraph___QITb\">And that means losing the ability to surcharge while missing out on a drop in costs.<\/p>\n<p class=\"paragraph_paragraph___QITb\">&#8220;Against thin margins and rising operating costs, offering a discount for cash is one of the few ways a small business can steer customers toward a cheaper payment method,&#8221; Professor Zhong says.<\/p>\n<p>Are cash discounts legal?<\/p>\n<p class=\"paragraph_paragraph___QITb\">Yes.<\/p>\n<p class=\"paragraph_paragraph___QITb\">The Australian Competition and Consumer Commission (ACCC) says <a class=\"Link_link__5eL5m ScreenReaderOnly_srLinkHint__OysWz Link_showVisited__C1Fea Link_showFocus__ALyv2\" href=\"https:\/\/www.accc.gov.au\/consumers\/pricing\/card-surcharges\" data-component=\"Link\" rel=\"nofollow noopener\" target=\"_blank\">businesses can offer discounts to customers paying via particular means such as cash or PayID<\/a>, but there are a few rules.<\/p>\n<p><a href=\"https:\/\/www.abc.net.au\/news\/2026-04-21\/in-charts-australia-relationship-cash-over-last-two-decades\/106583510\" data-component=\"FullBleedLink\" class=\"RelatedCard_link__rsgR9 FullBleedLink_root__lTw_U interactive_focusContext__yRhc_ interactive_defaults__AKxUU FullBleedLink_showVisited__g3Xvz\" rel=\"nofollow noopener\" target=\"_blank\">In charts: Cash use in Australia has increased<\/a><\/p>\n<p class=\"Typography_base__sj2RP RelatedCard_synopsis__cFwMW Typography_sizeMobile14__u7TGe Typography_lineHeightMobile20___U7Vr Typography_regular__WeIG6 Typography_colourInherit__dfnUx\" data-component=\"Typography\">Cash use has dropped by more than 50 per cent in almost 20 years. But there has been a slight increase in cash payments since 2022.\u00a0<\/p>\n<p class=\"paragraph_paragraph___QITb\">Discounts should be clearly disclosed before payment and they have to advertise the non-discounted price.<\/p>\n<p class=\"paragraph_paragraph___QITb\">They&#8217;re not allowed to display the discounted price more prominently than the full price.<\/p>\n<p>Is it legal to hike prices to cover the surcharge ban?<\/p>\n<p class=\"paragraph_paragraph___QITb\">Yes, but there are rules about how businesses label these price hikes.<\/p>\n<p class=\"paragraph_paragraph___QITb\">&#8220;They must not mislead consumers about prices, including about the reasons for any price increases,&#8221; the ACCC says.<\/p>\n<p class=\"paragraph_paragraph___QITb\">An example of this might be a nursery that used to apply a 1 per cent credit card surcharge for its products.<\/p>\n<p><img decoding=\"async\" alt=\"A pot plant with a price tag of $12 when it used to cost $10. \" class=\"Image_image__5tFYM ContentImage_image__DQ_cq\"  src=\"https:\/\/www.newsbeep.com\/au\/wp-content\/uploads\/2026\/10\/4f68c31b4ba73228dc3e983b07a51b6e.jpeg\" loading=\"lazy\" data-component=\"Image\" data-lazy=\"true\"\/><\/p>\n<p class=\"Typography_base__sj2RP FigureCaption_text__zDxQ5 Typography_sizeMobile12__w_FPC Typography_lineHeightMobile20___U7Vr Typography_regular__WeIG6 Typography_colourInherit__dfnUx\" data-component=\"Typography\">Price hikes are legal, but businesses have to be careful with their labelling.\u00a0 (ABC News: Dannielle Maguire)<\/p>\n<p class=\"paragraph_paragraph___QITb\">To compensate for that cost, they might increase the cost of a $10 pot plant to $10.10.<\/p>\n<p class=\"paragraph_paragraph___QITb\">But let&#8217;s say the nursery owner decides that, while they&#8217;re setting new figures, they&#8217;ll increase the pot plant&#8217;s price to $12 to cover the rise in their electricity and water bills.<\/p>\n<p class=\"paragraph_paragraph___QITb\">That&#8217;s totally legal too.<\/p>\n<p class=\"paragraph_paragraph___QITb\">But they aren&#8217;t allowed to say the price increase from $10 to $12 is because of the ban.<\/p>\n<p class=\"paragraph_paragraph___QITb\">&#8220;This will be misleading because the price increase also reflects other business costs, not just the cost of accepting card payments,&#8221; the ACCC says.<\/p>\n","protected":false},"excerpt":{"rendered":"With the Reserve Bank of Australia&#8217;s (RBA) ban on card surcharges now in effect you might start seeing&hellip;\n","protected":false},"author":2,"featured_media":922309,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[11],"tags":[490050,490047,64,63,99,41400,8879,490048,43145,490049,8884,63922,164],"class_list":["post-922308","post","type-post","status-publish","format-standard","has-post-thumbnail","category-economy","tag-accc-rules","tag-are-cash-discounts-legal","tag-au","tag-australia","tag-business","tag-card-surcharge","tag-cash","tag-cash-discounts","tag-cash-is-king","tag-cash-jobs","tag-credit-cards","tag-debit-cards","tag-economy"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/922308","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/comments?post=922308"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/922308\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media\/922309"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media?parent=922308"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/categories?post=922308"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/tags?post=922308"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}