{"id":923285,"date":"2026-10-10T17:42:27","date_gmt":"2026-10-10T17:42:27","guid":{"rendered":"https:\/\/www.newsbeep.com\/au\/923285\/"},"modified":"2026-10-10T17:42:27","modified_gmt":"2026-10-10T17:42:27","slug":"pokemon-card-collectors-tell-retail-giants-to-do-more-against-plague-of-bots-killing-the-hobby","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/au\/923285\/","title":{"rendered":"Pokemon card collectors tell retail giants to do more against \u2018plague\u2019 of bots \u2018killing the hobby\u2019"},"content":{"rendered":"<p class=\"css-1n6q21n-StyledParagraph e4e0a020\">Retail giants have been urged to step up their game amid claims scalpers armed with automated software are threatening the future of a popular, decades-old hobby for real collectors.<\/p>\n<p class=\"css-1n6q21n-StyledParagraph e4e0a020\"><a class=\"css-1ofmyc1-StyledTextLink ezegcyi0\" data-link-type=\"article-inline\" target=\"_blank\" href=\"https:\/\/7news.com.au\/news\/melbourne?page=1\" rel=\"nofollow noopener\">Melbourne<\/a> father Kym O\u2019Brien wants <a class=\"css-1ofmyc1-StyledTextLink ezegcyi0\" data-link-type=\"article-inline\" target=\"_blank\" href=\"https:\/\/7news.com.au\/lifestyle\/kmart\" rel=\"nofollow noopener\">Kmart<\/a> and <a class=\"css-1ofmyc1-StyledTextLink ezegcyi0\" data-link-type=\"article-inline\" target=\"_blank\" href=\"https:\/\/7news.com.au\/lifestyle\/target\" rel=\"nofollow noopener\">Target<\/a> to take action against \u201cthe plague of auto-checkout bots\u201d which he said are robbing traditional Pokemon card enthusiasts and families of the chance to buy the latest sets.<\/p>\n<p class=\"css-1n6q21n-StyledParagraph e4e0a020\">WATCH THE VIDEO ABOVE: The real reason fans line up for the beloved trading cards<\/p>\n<p class=\"css-178igh4-StyledParagraph e1s06mna1\">Know the news with the 7NEWS app: <a class=\"css-1rfsjxv-StyledContextualLink e1s06mna0\" href=\"https:\/\/7news.com.au\/app?utm_source=7NEWS&amp;utm_medium=contextual-link-app&amp;utm_campaign=7news-app\" target=\"_blank\" rel=\"nofollow noopener\">Download today Arrow<\/a><\/p>\n<p class=\"css-1n6q21n-StyledParagraph e4e0a020\">He said online stocks are depleted almost instantly, with \u201ceveryday customers\u201d unable to add the hot commodity to their cart before they are sold out.<\/p>\n<p class=\"css-1n6q21n-StyledParagraph e4e0a020\">\u201cThose that have tried will know exactly what we\u2019re talking about \u2013 the constant refreshing of your page trying to get the add-to-cart button to work, and if it does, getting error after error in the checkout page due to the server timing out,\u201d O\u2019Brien said in an <a class=\"css-1ofmyc1-StyledTextLink ezegcyi0\" data-link-type=\"article-inline\" target=\"_blank\" rel=\"noopener nofollow\" href=\"https:\/\/www.change.org\/p\/a-message-to-kmart-australia-it-s-time-you-stopped-the-bots\">online petition<\/a> that has gathered more than 4000 signatures.<\/p>\n<p class=\"css-1n6q21n-StyledParagraph e4e0a020\">\u201cCheckout\u201d, \u201cscalping\u201d and \u201cshopping\u201d bots automate the process for buying scarce, high-demand goods.<\/p>\n<p class=\"css-1n6q21n-StyledParagraph e4e0a020\">They can monitor for a release, add to cart, check out at lightning speed, and repeat that process across a number of accounts, pocketing more stock than per-customer limits allow.<\/p>\n<p class=\"css-1n6q21n-StyledParagraph e4e0a020\">\u201cIt\u2019s not just a few rogue purchases \u2013 automated traffic often overwhelms retailer websites during these launches,\u201d <a class=\"css-1ofmyc1-StyledTextLink ezegcyi0\" data-link-type=\"article-inline\" target=\"_blank\" rel=\"noopener nofollow\" href=\"https:\/\/www.fastly.com\/blog\/battling-bots-how-high-demand-product-launches-are-impacted\">Fastly<\/a> director Liam Mayron said.<\/p>\n<p class=\"css-1n6q21n-StyledParagraph e4e0a020\">Experts say they can even uncover hidden product pages before they are publicly available.<\/p>\n<p class=\"css-1n6q21n-StyledParagraph e4e0a020\">One Pokemon card collector highlighted the issue on Thursday, claiming on <a class=\"css-1ofmyc1-StyledTextLink ezegcyi0\" data-link-type=\"article-inline\" target=\"_blank\" rel=\"noopener nofollow\" href=\"https:\/\/www.reddit.com\/r\/PokemonFansAustralia\/comments\/1x0dpoz\/5k_units_of_the_ascended_focused_fighters_was\/?share_id=Fc7lNETKXATPvlFg1ayAS&amp;utm_content=1&amp;utm_medium=ios_app&amp;utm_name=ioscss&amp;utm_source=share&amp;utm_term=1\">Reddit that more than 5000 units<\/a> were \u201cjust botted through Kmart\u2019s backend\u201d before human buyers even knew they were there. <\/p>\n<p class=\"css-1n6q21n-StyledParagraph e4e0a020\">\u201cIt\u2019s part of a big issue within the trading card game community because at this point, you are more guaranteed a product lining up (outside a store) at a ridiculous time,\u201d <a class=\"css-1ofmyc1-StyledTextLink ezegcyi0\" data-link-type=\"article-inline\" target=\"_blank\" href=\"https:\/\/7news.com.au\/news\/sydney?page=1\" rel=\"nofollow noopener\">Sydney<\/a> card collector Sebastian-Felipe Castano told 7NEWS.com.au. <\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.newsbeep.com\/au\/wp-content\/uploads\/2026\/10\/26b35914011ce4f7e233415f81b35ae715f80338.jpg\" alt=\"Pokemon card collectors have called for better protections against scalping bots.\" class=\"css-16r7l45-StyledImage en5ut4d0\" loading=\"lazy\"\/>Pokemon card collectors have called for better protections against scalping bots. Credit: Mario Tama\/Getty Images<\/p>\n<p class=\"css-1n6q21n-StyledParagraph e4e0a020\">O\u2019Brien said he had been a fan of the Pokemon franchise since it launched in the 1990s, and had passed on the passion to his two young girls.<\/p>\n<p class=\"css-1n6q21n-StyledParagraph e4e0a020\">He was inspired to start the petition when he was unable to get his hands on any special 30th anniversary releases through Kmart or Target.<\/p>\n<p class=\"css-1n6q21n-StyledParagraph e4e0a020\">He had wanted to buy them for his daughters as a reward for their hard work.<\/p>\n<p class=\"css-1n6q21n-StyledParagraph e4e0a020\">The problem is not just limited to retailers in Australia.<\/p>\n<p class=\"css-1n6q21n-StyledParagraph e4e0a020\">And in another blow for those that miss out, the packs, boxes and bundles are often put up for re-sale on online market places for exorbitant prices within minutes.<\/p>\n<p class=\"css-1n6q21n-StyledParagraph e4e0a020\">O\u2019Brien said \u201cit\u2019s extremely frustrating\u201d.<\/p>\n<p class=\"css-1n6q21n-StyledParagraph e4e0a020\">\u201cIt\u2019s the greedy few that\u2019s actually taking away from the majority, and they\u2019re doing it for their own benefit,\u201d he told 7NEWS.com.au.<\/p>\n<p class=\"css-1n6q21n-StyledParagraph e4e0a020\">\u201cI\u2019ve looked at raising the petition because I want parents to be able to have the chance to actually buy their kids something &#8230; at a reasonable price.\u201d<\/p>\n<p class=\"css-1n6q21n-StyledParagraph e4e0a020\">He conceded many long-term collectors are tired of the constant battle to land one of the latest trading card sets.<\/p>\n<p class=\"css-1n6q21n-StyledParagraph e4e0a020\">\u201cIt\u2019s almost killing the hobby,\u201d O\u2019Brien said.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.newsbeep.com\/au\/wp-content\/uploads\/2026\/10\/95828d25cbc3c031dd3dec462d0d343bf43c5096.jpg\" alt=\"Many long-term customers are frustrated they are being beaten to stock by bots.\" class=\"css-16r7l45-StyledImage en5ut4d0\" loading=\"lazy\"\/>Many long-term customers are frustrated they are being beaten to stock by bots. Credit: John Keeble\/Getty Images<\/p>\n<p class=\"css-1n6q21n-StyledParagraph e4e0a020\">O\u2019Brien wants Kmart and Target to introduce protections similar its competitors, and said through his petition that parent company Wesfarmers needs to be aware of the problem.<\/p>\n<p class=\"css-1n6q21n-StyledParagraph e4e0a020\">\u201cKmart Australia very clearly knows there\u2019s importance in setting limits for customers purchasing the stock \u2013 this is reflected in their in-store release day policies, where items over $20 are one per person and anything under that is five per person,\u201d he said.<\/p>\n<p class=\"css-1n6q21n-StyledParagraph e4e0a020\">\u201cThe online system also has limits per transaction \u2013 however there is no limit as to how many times a customer is able to submit multiple orders for the same product. We don\u2019t understand why Kmart doesn\u2019t block this behaviour.\u00a0<\/p>\n<p class=\"css-1n6q21n-StyledParagraph e4e0a020\">\u201cEB Games has hard limits per account and manually validate each account to see who breaks the terms and conditions.\u00a0<br \/>\n\u00a0\u00a0<br \/>\n\u201cJB Hi-Fi have a verification process where if you place orders for a product you\u2019ve already purchased in the last 12 months, they automatically cancel your order.\u00a0<br \/>\n\u00a0\u00a0<br \/>\n\u201cThis indicates it can be done \u2013 there just needs to be a level of effort actually put in.\u201d<\/p>\n<p>Kmart \u2018reviewing customer feedback\u2019<\/p>\n<p class=\"css-1n6q21n-StyledParagraph e4e0a020\">7NEWS.com.au reached out to Wesfarmers about potential network-wide action against bots and scalpers.<\/p>\n<p class=\"css-1n6q21n-StyledParagraph e4e0a020\">A Kmart spokesperson said it is considering consumer feedback.<\/p>\n<p class=\"css-1n6q21n-StyledParagraph e4e0a020\">\u201cWe know how disappointing it can be for customers to miss out on highly sought-after Pokemon products,\u201d they told 7NEWS.com.au.<\/p>\n<p class=\"css-1n6q21n-StyledParagraph e4e0a020\">\u201cKmart has measures in place to support fair access to high-demand products and to protect our online shopping experience. <\/p>\n<p class=\"css-1n6q21n-StyledParagraph e4e0a020\">\u201cWe don\u2019t provide details of our technological safeguards, as doing so could undermine those controls.<\/p>\n<p class=\"css-1n6q21n-StyledParagraph e4e0a020\">\u201cWe take concerns about product availability and the customer experience seriously and are reviewing the feedback we have received. <\/p>\n<p class=\"css-1n6q21n-StyledParagraph e4e0a020\">\u201cWe will continue to monitor high-demand releases and our processes to help provide a fair experience for customers.\u201d<\/p>\n<p><a class=\"css-6fiqrm-StyledLinkWrapper e1y7kr221\" href=\"https:\/\/7news.com.au\/news\/aussie-expert-backs-claim-pokemon-cards-could-become-a-new-currency-c-22885226\" rel=\"nofollow noopener\" target=\"_blank\"><\/p>\n<p>How Pokemon trading cards could become an actual currency<\/p>\n<p class=\"css-xp0jgm-StyledTimeToRead e1y7kr223\">5 min read<\/p>\n<p><\/a><a class=\"css-6fiqrm-StyledLinkWrapper e1y7kr221\" href=\"https:\/\/7news.com.au\/news\/man-charged-after-pokemon-cards-stolen-in-armed-smash-and-grab-at-adelaide-shopping-centre-c-22926705\" rel=\"nofollow noopener\" target=\"_blank\"><\/p>\n<p>Pokemon cards targeted in armed break-in at shopping centre<\/p>\n<p class=\"css-xp0jgm-StyledTimeToRead e1y7kr223\">1 min read<\/p>\n<p><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"Retail giants have been urged to step up their game amid claims scalpers armed with automated software are&hellip;\n","protected":false},"author":2,"featured_media":923286,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[180319,64,63,99,7971,1625,647,44,5847,184,5216,670,13441,7481],"class_list":["post-923285","post","type-post","status-publish","format-standard","has-post-thumbnail","category-business","tag-7you","tag-au","tag-australia","tag-business","tag-kmart","tag-lifestyle","tag-melbourne","tag-news","tag-nsw-news","tag-personal-finance","tag-retail","tag-sydney","tag-target","tag-vic-news"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/923285","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/comments?post=923285"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/923285\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media\/923286"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media?parent=923285"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/categories?post=923285"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/tags?post=923285"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}