{"id":93172,"date":"2025-08-24T21:29:29","date_gmt":"2025-08-24T21:29:29","guid":{"rendered":"https:\/\/www.newsbeep.com\/au\/93172\/"},"modified":"2025-08-24T21:29:29","modified_gmt":"2025-08-24T21:29:29","slug":"the-ultimate-guide-to-using-ai-in-your-travel-business","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/au\/93172\/","title":{"rendered":"The ultimate guide to using AI in your travel business"},"content":{"rendered":"

Your clients are planning with machines. Booking with bots. Asking questions your inbox never sees. But they\u2019re still turning to you because what you offer can\u2019t be coded. You make sense of chaos. You build trust. You listen. AI can\u2019t replace that. But it can free you up to do more of it. Use AI to save hours, spot patterns, and strip the busywork out of your day. Then deliver what AI never will: instinct, nuance, and loyalty that lasts longer than a chatbot window.<\/p>\n

AI has already entered your business. You\u2019ve felt it in your inbox, in your booking engine\u2019s search bar, in the way your calendar auto-suggests meeting times or your phone finishes your sentences. It\u2019s not a maybe. It\u2019s a now.<\/p>\n

This article kicks off a practical new Karryon series designed to help agents use AI tools more effectively across every part of their business. No tech degree required. <\/p>\n

Travel futurist Nils Vesk<\/a>, speaking at ETGX 2025<\/a>, called AI \u201caugmented intelligence\u201d, technology that strengthens, rather than replaces, human insight. According to Vesk, 65% of agencies are already using AI to save time, reduce errors, and personalise service. The trick, he says, is not to resist it. It\u2019s to get ahead of it.<\/p>\n

Where AI is already helping agents<\/p>\n

Behind the scenes, AI is already powering most major platforms: fare prediction engines, dynamic pricing via NDC, chatbots in supplier apps, AI-enhanced GDS search\u2026\u00a0<\/p>\n

If you:<\/p>\n

use Gmail\u2019s auto-replies
\ncreate marketing material in Canva
\ndraft itineraries or social posts with ChatGPT
\nrely on a customer relationship management (CRM) tool<\/p>\n

\u2026you\u2019re already using AI. You don\u2019t need to start from scratch. You just need to start using it better.<\/p>\n

\"IMG
\nWhat AI can do across the agent workflow<\/p>\n

This series will break down how AI can support every task agents tackle each week. Here\u2019s a preview:<\/p>\n

Client consultation and communication<\/p>\n

Collect preferences via smart forms
\nTranscribe and summarise calls
\nTailor tone and follow-up with precision<\/p>\n

Trip planning<\/p>\n

Generate and compare itineraries
\nSummarise visa or weather data
\nBuild multi-stop routes that actually make sense<\/p>\n

Booking and admin<\/p>\n

Fill out forms faster
\nSet auto-reminders and follow-ups
\nLog notes directly from voice recordings<\/p>\n

Problem solving<\/p>\n

Track policies and disruptions in real time
\nSummarise long documents or logs
\nDraft refund, reschedule, or recovery comms<\/p>\n

Marketing<\/p>\n

Turn supplier PDFs into social content
\nPersonalise emails based on past travel
\nMake branded video pitches at scale<\/p>\n

Professional development<\/p>\n

Summarise webinars
\nDraft SOPs or training modules
\nUse AI as a sounding board or coach<\/p>\n

Operations<\/p>\n

Track payments and reminders
\nAnalyse trends in client data
\nPrioritise your day with a virtual assistant<\/p>\n

Tools agents actually use (and trust)<\/p>\n

ChatGPT \/ Claude \/ Gemini: Write, rewrite, brainstorm, translate.
Canva Magic Write: AI-powered design and content ideas.
Grammarly: Clearer writing, sharper tone, better communication.
Otter.ai \/ Fireflies.ai: Transcribe calls, meetings, or webinars.
Gamma.app: Turn long itineraries into sleek visual presentations.
Trello + Butler: Automate recurring tasks and client workflows.
HeyGen: Clone your voice and face for personalised video follow-ups.<\/p>\n

What not to do<\/p>\n

Don\u2019t copy-paste AI output without editing. Always review for accuracy, tone, and gaps in context. AI can help generate content quickly, but it\u2019s still your voice and reputation on the line.
\nDon\u2019t use open AI tools for sensitive client data. That includes passport numbers, medical information, or booking references. Unless a platform explicitly offers enterprise-grade privacy, treat it as public.
\nDon\u2019t assume AI understands your voice or your clients. It doesn\u2019t know your brand personality, how you manage relationships, or what each client values. Every piece of content should reflect the personal touch that makes your service unique. You control the message, AI is just your drafting assistant.<\/p>\n

Getting started<\/p>\n

You don\u2019t need to automate your whole business. Pick one task that eats your time and test a tool. Vesk recommends starting with this prompt:<\/p>\n

What are 3 ways I can save time on [task] using AI in my travel business?<\/p>\n

Test it. Refine it. Own it.<\/p>\n

AI won\u2019t make you less human. It frees you to be more of what clients value most: trusted, responsive, and real.<\/p>\n

KARRYON UNPACKS: We\u2019re kicking off a new Karryon series of practical guides to help agents master AI. Coming up next: How to use AI to increase conversion and cut noise in client consultations.<\/p>\n","protected":false},"excerpt":{"rendered":"Your clients are planning with machines. Booking with bots. Asking questions your inbox never sees. But they\u2019re still…\n","protected":false},"author":2,"featured_media":93173,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[20],"tags":[256,254,255,64,63,105],"class_list":{"0":"post-93172","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-artificial-intelligence","8":"tag-ai","9":"tag-artificial-intelligence","10":"tag-artificialintelligence","11":"tag-au","12":"tag-australia","13":"tag-technology"},"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/93172","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/comments?post=93172"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/93172\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media\/93173"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media?parent=93172"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/categories?post=93172"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/tags?post=93172"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}