{"id":931799,"date":"2026-10-17T19:54:12","date_gmt":"2026-10-17T19:54:12","guid":{"rendered":"https:\/\/www.newsbeep.com\/au\/931799\/"},"modified":"2026-10-17T19:54:12","modified_gmt":"2026-10-17T19:54:12","slug":"major-data-breach-exposes-personal-details-of-almost-340000-customers-of-australian-cosmetics-brand-napoleon-perdis","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/au\/931799\/","title":{"rendered":"Major data breach exposes personal details of almost 340,000 customers of Australian cosmetics brand Napoleon Perdis"},"content":{"rendered":"<p>Napoleon Perdis has warned customers to watch for scams after a cyber attack exposed the personal information of almost 340,000 people.<\/p>\n<p>The Australian cosmetics brand confirmed names, dates of birth, contact details and purchase histories were compromised in a breach involving former customer records.<\/p>\n<p>Customers have been urged to remain vigilant against fraudulent calls and emails impersonating the company and to monitor their bank transactions.<\/p>\n<p>Banking information, payment card details and online account passwords were not compromised, the company said.<\/p>\n<p>Retail Express, a former third-party customer records provider, was targeted in the attack.<\/p>\n<p>&#8220;In August 2026, Retail Express confirmed the unauthorised party had access between November 2025 and June 2026, affecting approximately 339,055 customer records,&#8221; Napoleon Perdis said in an email to customers, as reported by the ABC.<\/p>\n<p>The affected records belonged to customers from before June 2025.<\/p>\n<p>Napoleon Perdis said its current online store was unaffected, while the compromised system had been permanently shut down.<\/p>\n<p>&#8220;The incident has been contained and the system permanently shut down,&#8221; the company said in the email reported by the ABC.<\/p>\n<p>The Office of the Australian Information Commissioner has been notified of the breach.<\/p>\n<p>Founded in Sydney in 1995, Napoleon Perdis has attracted celebrity fans including Lady Gaga and Succession star Sarah Snook, who wore the brand&#8217;s makeup at the 2013 AACTA Awards.<\/p>\n<p>News24.com.au has contacted Napoleon Perdis and the Australian Competition and Consumer Commission (ACCC) for comment.<\/p>\n<p>The National Anti-Scam Centre has warned Australians to remain vigilant following the Napoleon Perdis data breach, with scammers potentially using the incident to target customers.<\/p>\n<p>&#8220;Following any cyber incident, Australians should be wary of any unsolicited contact,&#8221; a spokesperson told News24.com.au.<\/p>\n<p>&#8220;Scammers may use this cyber incident as an opportunity to make unsolicited contact.&#8221;<\/p>\n<p>The spokesperson urged affected customers not to respond to unexpected communications about the breach.<\/p>\n<p>Australians are encouraged to report cybercrime through ReportCyber at cyber.gov.au, while anyone who believes they have been scammed should immediately contact their bank and report the incident to Scamwatch.<\/p>\n<p>Read related topics:<a class=\"topic_tag\" href=\"https:\/\/www.news24.com.au\/topics\/police-courts\" data-tgev-container=\"story-topic-links\" data-tgev-label=\"Police &amp; Courts\" data-tgev-order=\"1\" data-tgev-metric=\"npv\" data-tgev=\"event10\" rel=\"nofollow noopener\" target=\"_blank\">Police &amp; Courts<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"Napoleon Perdis has warned customers to watch for scams after a cyber attack exposed the personal information of&hellip;\n","protected":false},"author":2,"featured_media":931800,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[498681,498683,325639,498671,74575,425670,498676,498694,416379,381288,2655,11275,2687,498705,498680,378685,498688,382345,498687,498674,498679,64,395363,63,498668,26399,9461,498697,12954,12459,99,498695,7781,391578,498691,394054,498707,452659,51521,43671,498686,13933,14279,152478,45997,498698,498677,498709,498700,385050,377300,15952,498703,54415,498669,37310,498690,497931,428705,146163,60600,498706,498675,127655,20246,498693,19303,498701,479666,498685,54999,8889,71544,66093,381805,1974,25758,498704,498702,498682,670,498689,376573,498672,382244,392917,498670,418529,377831,379315,44731,498673,389340,377724,498708,431700,20988,498710,379618,103578,498692,498696,498699,498667,498678,498684],"class_list":["post-931799","post","type-post","status-publish","format-standard","has-post-thumbnail","category-business","tag-000-customer-records","tag-000-customers","tag-000-people","tag-055-customer-records","tag-74575","tag-a-breach","tag-a-cyber-attack","tag-a-former-third-party-customer-records","tag-a-major-cyber-attack","tag-a-spokesperson","tag-abc","tag-accc","tag-access","tag-affected-customers","tag-almost-340","tag-an-email","tag-an-iconic-australian-beauty-brand","tag-an-opportunity","tag-any-cyber-incident","tag-any-unsolicited-contact","tag-approximately-339","tag-au","tag-august-2026","tag-australia","tag-australian-beauty-brand-napoleon-perdis","tag-australian-competition-and-consumer-commission","tag-australians","tag-banking-information","tag-birth","tag-breach","tag-business","tag-celebrity-fans","tag-comment","tag-contact-details","tag-contact-details-and","tag-customer-breach","tag-customer-data-breach","tag-customer-records","tag-customers","tag-cyber-attack","tag-cyber-gov-au","tag-cybercrime","tag-data-breach","tag-dates","tag-email","tag-former-customer-records","tag-fraudulent-calls-and-emails","tag-iconic-aussie-beauty-brand","tag-its-current-online-store","tag-june-2025","tag-june-2026","tag-lady-gaga","tag-major-cyber-attack","tag-makeup","tag-massive-cyber-attack","tag-names","tag-napolean-perdid","tag-napoleon-perdis","tag-news24-com-au","tag-november-2025","tag-office-of-the-australian-information-commissioner","tag-online-account-passwords","tag-payment-card-details","tag-personal-details","tag-picture","tag-pre-june-2025","tag-provider","tag-purchase-histories","tag-reportcyber","tag-retail-express","tag-sarah-snook","tag-scammers","tag-scams","tag-scamwatch","tag-snapp-breaking","tag-stars","tag-statement","tag-succession-actress-sarah-snook","tag-succession-star-sarah-snook","tag-supplied-customers","tag-sydney","tag-the-2013-aacta-awards","tag-the-abc","tag-the-affected-records","tag-the-attack","tag-the-australian-competition-and-consumer-commission","tag-the-australian-cosmetics-brand","tag-the-australian-information-commissioner","tag-the-brand","tag-the-breach","tag-the-company","tag-the-compromised-system","tag-the-email","tag-the-incident","tag-the-napoleon-perdis-data-breach","tag-the-national-anti-scam-centre","tag-the-office","tag-the-personal-information","tag-the-spokesperson","tag-the-system","tag-the-unauthorised-party","tag-their-bank","tag-their-bank-transactions","tag-this-cyber-incident","tag-unexpected-communications","tag-unsolicited-contact"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/931799","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/comments?post=931799"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/931799\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media\/931800"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media?parent=931799"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/categories?post=931799"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/tags?post=931799"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}