{"id":933253,"date":"2026-10-19T02:22:15","date_gmt":"2026-10-19T02:22:15","guid":{"rendered":"https:\/\/www.newsbeep.com\/au\/933253\/"},"modified":"2026-10-19T02:22:15","modified_gmt":"2026-10-19T02:22:15","slug":"panic-buttons-installed-at-melbourne-supermarkets-to-combat-crime","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/au\/933253\/","title":{"rendered":"Panic buttons installed at Melbourne supermarkets to combat crime"},"content":{"rendered":"<p>Terrified traders have been forced to install \u201cpanic buttons\u201d as they endure daily firebombings, violent assaults, ram raids and huge losses at the hands of thieves.<\/p>\n<p>Fed-up small business owners are sounding the alarm over relentless store crime, with some installing emergency buttons to alert police when staff are threatened with weapons across Melbourne.<\/p>\n<p>The Herald Sun asked more than 30 small businesses about their experiences with crime in the workplace, with 75 per cent of those declaring the situation is \u201cmuch worse\u201d than five years ago.<\/p>\n<p>They said <a class=\"body-link\" href=\"https:\/\/www.heraldsun.com.au\/truecrimeaustralia\/police-courts-victoria\/year-6-student-who-has-been-on-bail-has-charges-dropped-over-his-alleged-involvement-in-bashing-van-viet-truong\/news-story\/029ed70be8da1c99aea90dc75454e5a6?eafs_enabled=false\" data-tgev=\"event119\" data-tgev-container=\"bodylink\" data-tgev-order=\"029ed70be8da1c99aea90dc75454e5a6\" data-tgev-label=\"truecrimeaustralia\" data-tgev-metric=\"ev\" rel=\"nofollow noopener\" target=\"_blank\">daily attacks to staff<\/a>, theft and the constant threat of a <a class=\"body-link\" href=\"https:\/\/www.heraldsun.com.au\/news\/victoria\/mini-war-zone-firefighters-issue-urgent-warning-over-melbournes-escalating-firebombings\/news-story\/ec3e13f1a294d5e90a74158b98a3235d\" data-tgev=\"event119\" data-tgev-container=\"bodylink\" data-tgev-order=\"ec3e13f1a294d5e90a74158b98a3235d\" data-tgev-label=\"news\" data-tgev-metric=\"ev\" rel=\"nofollow noopener\" target=\"_blank\">firebombing<\/a> or ram raid has driven them to breaking point.<\/p>\n<p>More than 80 per cent said they had been threatened with violence over the past 12 months while 62 per cent had considered giving up their business as a result.<\/p>\n<p>Morgan\u2019s IGA owner Neal Morgan has installed \u201cpanic buttons\u201d on each checkout for when his staff are physically threatened or if thieves are ransacking the business. <\/p>\n<p>That button instantly alerts a security firm who call triple-0.<\/p>\n<p>\u201cIf we have people walking in with machetes, knives, hammers, that\u2019s rule number one \u2014 hit the panic button,\u201d Mr Morgan told the Herald Sun.<\/p>\n<p>\u201cIn all of our stores we\u2019ve had to install bollards and roller shutters. We\u2019ve got CCTV cameras everywhere. In the olden days, we didn\u2019t have to do any of that.\u201d<\/p>\n<p>Master Grocers Australia chief executive Martin Stirling said his members\u2019 biggest issues once stemmed from \u201ckids stealing lollies\u201d but now face a long list of threats.<\/p>\n<p>Firebombings, ram-raids, assaults, drive-by shootings, cigarette swarmings, organised crime thefts, property damage and extortions are some of the risks associated with <a class=\"body-link\" href=\"https:\/\/www.heraldsun.com.au\/truecrimeaustralia\/police-courts-victoria\/victoria-street-traders-plead-for-bushfirestyle-aid-after-devastating-richmond-firebombing\/news-story\/d988dfe498bf1cea00c0336796426159?eafs_enabled=false\" data-tgev=\"event119\" data-tgev-container=\"bodylink\" data-tgev-order=\"d988dfe498bf1cea00c0336796426159\" data-tgev-label=\"truecrimeaustralia\" data-tgev-metric=\"ev\" rel=\"nofollow noopener\" target=\"_blank\">running a business<\/a> in Melbourne now.<\/p>\n<p>\u201cThe biggest concern an independent shopkeeper would have is a few kids stealing some lollies. That&#8217;s not the case anymore,\u201d he said.<\/p>\n<p>\u201cIt is far more violent and scary now. It\u2019s life threatening. We\u2019ve gone from kids stealing a few lollies to kids carrying weapons and threatening peoples lives.<\/p>\n<p>\u201cThey\u2019re terrified, and so they should be.\u201d<\/p>\n<p>The Herald Sun visited Mr Morgan\u2019s Melton store on Friday, where he asked his staff to call police to attend to a drunk and half-naked man loitering outside.<\/p>\n<p>\u201cWe\u2019ve had people with machetes threaten staff so they can steal whatever they want,\u201d Mr Morgan said.<\/p>\n<p>\u201cIt\u2019s pretty confronting for a teenager to be spat at, or having a knife held to them. And we\u2019ve had guns involved as well.<\/p>\n<p>\u201cIt becomes hard to find people who actually want to work, their parents have to make a decision whether they want their 15 or 16-year-old working on the frontline and dealing with that kind of behaviour.\u201d<\/p>\n<p>Mr Morgan said costs associated with monitoring and preventing crime were soaring. <\/p>\n<p>He said he often watches the live CCTV feeds from his home in case his store comes under attack.<\/p>\n<p>\u201cAnything relating to shoplifting is costing us $1 million a year now. Prior to Covid, it was dramatically less,\u201d he added.<\/p>\n<p>\u201cWe are threatened, we\u2019ve got illicit tobacconists all around us, so that brings a lot of crime in itself.<\/p>\n<p>\u201cI go to bed every night wondering if I\u2019m going to get a call. If there\u2019s going to be a fire, it can destroy a business overnight. You\u2019re not going to get any insurance for it.<\/p>\n<p>\u201cYou\u2019re worrying 24\/7 if you\u2019re in business this day and age, absolutely.\u201d<\/p>\n<p>The 30-plus businesses were asked, on a scale of one to 10, how significant retail crime and safety concerns were for them in 2026.<\/p>\n<p>The average response was an 8-out-of-10, and they said their answer would have been much lower five years ago.<\/p>\n<p>They said their most pressing issue was operating near an illicit tobacconist \u2014 in case of a fire \u2014 while theft and the safety of staff were their second biggest worries. <\/p>\n<p>More than half (52 per cent) said their shops had been damaged while 20 per cent said their staff had been attacked with weapons. <\/p>\n<p>Three-quarters said crime was \u201cmuch worse\u201d than five years ago, and 62 per cent had considered waving the white flag as a result.<\/p>\n","protected":false},"excerpt":{"rendered":"Terrified traders have been forced to install \u201cpanic buttons\u201d as they endure daily firebombings, violent assaults, ram raids&hellip;\n","protected":false},"author":2,"featured_media":933254,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[500064,500056,126586,28340,500032,296865,270514,124656,33482,404073,383349,380180,500067,500029,500049,377672,500069,411096,386137,376730,380260,500070,405593,500083,379907,381465,376925,500022,500065,500076,500080,500035,204354,25653,64,63,55751,38024,500043,500062,500031,99,2460,23941,32092,500051,32445,147,48,500061,500052,500033,500082,500034,422545,500060,500044,379313,39598,4634,500084,397741,500028,435007,500045,500026,500081,8176,12756,204190,8280,500025,204189,500066,647,500058,388935,500036,500071,500075,500041,427789,500027,1861,500037,321,500063,1158,455780,500039,500048,500068,500078,500073,500059,11457,500057,500042,500030,395482,500047,377588,500074,19424,376840,500023,460025,382511,386615,194434,500072,379010,500055,389444,378575,500046,408091,288452,500038,272658,58040,500040,500024,378012,440622,500050,427970,500053,500054,420335,236101,414893,500079,390989,66659,16157,7813,500077,15466],"class_list":["post-933253","post","type-post","status-publish","format-standard","has-post-thumbnail","category-business","tag-s-iga-owner-neal-morgan","tag-s-melton-store","tag-1-million","tag-28340","tag-2026-the-average-response","tag-24-7","tag-270514","tag-124656","tag-33482","tag-a-business","tag-a-call","tag-a-decision","tag-a-drunk-and-half-naked-man","tag-a-few-kids","tag-a-few-lollies","tag-a-fire","tag-a-firebombing-or-ram-raid","tag-a-knife","tag-a-long-list","tag-a-lot","tag-a-result","tag-a-result-morgan","tag-a-scale","tag-a-security-firm","tag-a-small-business","tag-a-teenager","tag-a-year","tag-ago-they","tag-an-8-out-of-10","tag-an-illicit-tobacconist","tag-an-independent-shopkeeper","tag-any-insurance","tag-assaults","tag-attack","tag-au","tag-australia","tag-bed","tag-behaviour","tag-biggest-issues","tag-biggest-worry","tag-bollards-and-roller-shutters","tag-business","tag-case","tag-cctv-cameras","tag-cent","tag-cigarette-swarmings","tag-costs","tag-covid","tag-crime","tag-daily-attacks","tag-daily-firebombings","tag-drive-by-shootings","tag-each-checkout","tag-emergency-buttons","tag-every-night","tag-extortions","tag-fed-up-small-business-owners","tag-five-years","tag-friday","tag-guns","tag-hammers","tag-his-home","tag-his-members","tag-his-staff","tag-his-store","tag-huge-losses","tag-illicit-tobacconists","tag-issues","tag-kids","tag-knives","tag-life","tag-lollies","tag-machetes","tag-master-grocers-australia-chief-executive-martin-stirling","tag-melbourne","tag-melbourne-the-herald-sun","tag-more-than","tag-more-than-30-small-businesses","tag-mr-morgan","tag-one-to-10","tag-organised-crime-thefts","tag-our-stores","tag-panic-buttons","tag-people","tag-peoples-lives","tag-point","tag-point-more-than-80","tag-police","tag-property-damage","tag-ram-raids","tag-relentless-store-crime","tag-rule-number-one","tag-significant-retail-crime-and-safety-concerns","tag-some-installing","tag-some-lollies","tag-staff","tag-terrified-staff","tag-terrified-traders","tag-that-button","tag-that-kind","tag-the-30-plus-businesses","tag-the-alarm","tag-the-biggest-concern","tag-the-business","tag-the-case","tag-the-constant-threat","tag-the-frontline","tag-the-hands","tag-the-herald-sun","tag-the-list","tag-the-live-cctv-feeds","tag-the-olden-days","tag-the-panic-button","tag-the-past-12-months","tag-the-risks","tag-the-sad-reality","tag-the-safety","tag-the-situation","tag-the-white-flag","tag-the-workplace","tag-theft","tag-their-15-or-16-year-old","tag-their-answer","tag-their-business","tag-their-experiences","tag-their-most-pressing-issue","tag-their-parents","tag-their-second-biggest-worries","tag-their-shops","tag-their-staff","tag-thieves","tag-this-day-and-age","tag-threats-firebombings","tag-three-quarters","tag-traders","tag-triple-0","tag-violence","tag-violent-assaults","tag-weapons"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/933253","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/comments?post=933253"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/933253\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media\/933254"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media?parent=933253"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/categories?post=933253"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ww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