{"id":934787,"date":"2026-10-20T09:50:20","date_gmt":"2026-10-20T09:50:20","guid":{"rendered":"https:\/\/www.newsbeep.com\/au\/934787\/"},"modified":"2026-10-20T09:50:20","modified_gmt":"2026-10-20T09:50:20","slug":"revolut-hit-with-disruption-as-users-unable-to-make-payments","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/au\/934787\/","title":{"rendered":"Revolut hit with &#8216;disruption&#8217; as users unable to make payments"},"content":{"rendered":"<p>\t\t\tTuesday 20 October 2026 8:58 am<br \/>\n\t\t\t\t\t\u00a0|\u00a0\u00a0Updated:\u00a0<\/p>\n<p>\t\t\tTuesday 20 October 2026 9:37 am\n\t<\/p>\n<p><img width=\"742\" height=\"495\" src=\"https:\/\/www.newsbeep.com\/au\/wp-content\/uploads\/2026\/10\/Revolut-Urban-07-New-logo.jpg\" class=\"media \" alt=\"Revolut topped the FOS complaints rankings.\" fetchpriority=\"high\" loading=\"eager\" decoding=\"sync\"  \/>\t\tRevolut was hit with an outage on Tuesday.\t<\/p>\n<p class=\"wp-block-paragraph\">Revolut has been hit with a major <a href=\"https:\/\/www.cityam.com\/monzo-faces-outage-as-thousands-of-users-unable-to-make-payments-or-transfers\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">outage<\/a> leaving some customers unable to access their app and make payments with a physical card.<\/p>\n<p class=\"wp-block-paragraph\">The digital banking giant said on Tuesday morning it was experiencing \u201cservice disruption\u201d across multiple features and was working to fix it.<\/p>\n<p class=\"wp-block-paragraph\">The Downdetector, which is used to track major outages across consumer platforms, showed a spike for Revolut around 8am with more than 1,500 issues reported.<\/p>\n<p class=\"wp-block-paragraph\">One user said on X that their <a href=\"https:\/\/x.com\/KristiKumrija\/status\/2112445866401304826?s=20\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">card had been declined<\/a> whilst trying to make a payment and they were also unable to use their app. <\/p>\n<p class=\"wp-block-paragraph\">\u201cWe are currently experiencing a service disruption affecting multiple features, which may result in some services being inaccessible,\u201d Revolut supported posted on X. <\/p>\n<p class=\"newsletter-signup__title\">Stay in the know<\/p>\n<p class=\"newsletter-signup__description\">Three daily briefings with the key market moves and top business and political stories.<\/p>\n<p>\t\t\t\t<a class=\"newsletter-signup__button\" href=\"https:\/\/newsletters.cityam.com\/?utm_source=newsletter&amp;utm_medium=inarticle&amp;utm_campaign=beehiiv&amp;utm_id=newsletter\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">SUBSCRIBE HERE<\/a><\/p>\n<p class=\"wp-block-paragraph\">\u201cOur engineering team is actively working to restore full service as quickly as possible. We appreciate your patience and apologise for any inconvenience this may have caused.\u201d<\/p>\n<p class=\"wp-block-paragraph\">The <a href=\"https:\/\/www.cityam.com\/lloyds-bank-and-halifax-users-unable-to-use-app-in-latest-outage\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">fintech<\/a> serves more than 80m personal customers across the world, and more than 800,000 business customers. In the UK, it is estimated to have around 13m customers.<\/p>\n<p>\t\t\t\t\tRead more<\/p>\n<p>\t\t\t<a class=\"read-more__link\" href=\"https:\/\/www.cityam.com\/revolut-and-nubank-want-to-make-neobanking-their-world\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">Revolut and Nubank want to make neobanking their world<\/a><\/p>\n<p class=\"wp-block-paragraph\">Neobanks like Revolut \u2013 who have positioned themselves as tech rivals to high street lenders \u2013 have not been immune from outages despite their digital-native status. <\/p>\n<p class=\"wp-block-paragraph\">UK fintech Monzo suffered an <a href=\"https:\/\/www.cityam.com\/people-and-organizations\/outage\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">outage<\/a> that has left thousands of its users unable to use its banking services in August.<\/p>\n<p class=\"wp-block-paragraph\">A Treasury Committee report last year revealed nine of the\u00a0<a href=\"https:\/\/www.cityam.com\/millions-affected-by-months-worth-of-bank-outages-say-mps\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">UK\u2019s biggest banks and building societies were down for over 803 hours<\/a>\u00a0\u2013 the equivalent of 33 days \u2013 over the last two years.<\/p>\n<p class=\"wp-block-paragraph\">Barclays topped the list for most outages at 33, but had been able to reduce the length to 93 hours, shorter than some rivals.<\/p>\n<p class=\"wp-block-paragraph\">A spokesperson for Revolut said: \u201cWe are currently experiencing a service disruption affecting multiple services. We can confirm that all our customers\u2019 money and data are safe. <\/p>\n<p class=\"wp-block-paragraph\">\u201cWe\u2019ve been working to fix the issue since it was identified this morning and apologise to anyone affected and for any inconvenience caused.\u201d<\/p>\n<p>\t\t\t\t\tRead more<\/p>\n<p>\t\t\t<a class=\"read-more__link\" href=\"https:\/\/www.cityam.com\/revolut-hackers-hold-nearly-700-customers-private-data\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">Revolut hackers stole nearly 700 customers\u2019 private data<\/a><\/p>\n<p>\t\tSimilarly tagged content: <\/p>\n<p>\t\t\tSections\t\t<\/p>\n<p>\t\t\tCategories\t\t<\/p>\n<p>\t\t\tPeople &amp; Organisations\t\t<\/p>\n","protected":false},"excerpt":{"rendered":"Tuesday 20 October 2026 8:58 am \u00a0|\u00a0\u00a0Updated:\u00a0 Tuesday 20 October 2026 9:37 am Revolut was hit with an&hellip;\n","protected":false},"author":2,"featured_media":934788,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[16],"tags":[64,63,501500,8878,99,17567,501501,501502,501503,203,36562,501504,44,20582,123917,501505,105,501506],"class_list":["post-934787","post","type-post","status-publish","format-standard","has-post-thumbnail","category-mobile","tag-au","tag-australia","tag-bank-outages","tag-banking","tag-business","tag-fintech","tag-fintech-investment","tag-fintech-unicorn","tag-global-tech-outage","tag-mobile","tag-mobile-outage","tag-monzo-outage","tag-news","tag-outage","tag-revolut","tag-revolut-business","tag-technology","tag-uk-fintech"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/934787","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/comments?post=934787"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/934787\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media\/934788"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media?parent=934787"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/categories?post=934787"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/tags?post=934787"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}