{"id":935887,"date":"2026-10-21T07:24:16","date_gmt":"2026-10-21T07:24:16","guid":{"rendered":"https:\/\/www.newsbeep.com\/au\/935887\/"},"modified":"2026-10-21T07:24:16","modified_gmt":"2026-10-21T07:24:16","slug":"western-australias-best-and-worst-aldi-coles-and-woolworths-supermarkets-revealed","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/au\/935887\/","title":{"rendered":"Western Australia\u2019s best and worst Aldi, Coles and Woolworths supermarkets revealed"},"content":{"rendered":"<p class=\"css-9cqv6l-StyledPNParagraph e8utp6u0\">WA shoppers have delivered their verdict on the State\u2019s three major supermarket chains \u2014 with one store ranking among the nation\u2019s best, while others in Perth and the Kimberley languish near the bottom.<\/p>\n<p class=\"css-9cqv6l-StyledPNParagraph e8utp6u0\">Aldi has come out on top in WA for average Google ratings, edging Woolworths and Coles in a comparison of thousands of customer reviews.<\/p>\n<p class=\"css-9cqv6l-StyledPNParagraph e8utp6u0\">But the best-rated individual supermarket in the State belongs to Woolworths, with its Perth Airport store earning 4.46 stars out of five.<\/p>\n<p class=\"css-9cqv6l-StyledPNParagraph e8utp6u0\">At the other end of the rankings, Woolworths Cottesloe, Coles Kununurra and Aldi Mirrabooka were the lowest-rated stores in their respective chains.<\/p>\n<p class=\"css-9cqv6l-StyledPNParagraph e8utp6u0\">The research by <a class=\"css-445i33-StyledTextLink ezegcyi0\" data-link-type=\"article-inline\" target=\"_blank\" rel=\"noopener nofollow\" href=\"https:\/\/seobacklinks.com\/\">SEO Backlinks<\/a> looked at Google ratings for supermarkets across the three major chains, with shoppers repeatedly praising clean stores, helpful staff and easy parking \u2014 and complaining about checkout queues, empty shelves and poor service.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.newsbeep.com\/au\/wp-content\/uploads\/2026\/10\/d8a53bbfd073c7d9c965f3804bd63b1a0de83b38.jpg\" alt=\"Aldi won the ratings battle in WA.\" class=\"css-16r7l45-StyledImage en5ut4d0\"\/>Camera IconAldi won the ratings battle in WA. Credit: no byline\/The West AustralianAldi wins the ratings battle<\/p>\n<p class=\"css-9cqv6l-StyledPNParagraph e8utp6u0\">Aldi recorded the highest average rating in WA, with its 43 stores averaging 4.15 stars.<\/p>\n<p class=\"css-9cqv6l-StyledPNParagraph e8utp6u0\">Woolworths was close behind on 4.10 stars across 106 stores, while Coles averaged 4.04 stars across 100 stores.<\/p>\n<p class=\"css-9cqv6l-StyledPNParagraph e8utp6u0\">Despite leading the local comparison, WA was the lowest-rated State or Territory in which Aldi operates. Queensland had the highest average at 4.32 stars.<\/p>\n<p class=\"css-9cqv6l-StyledPNParagraph e8utp6u0\">Aldi\u2019s best-rated WA store was Northam, which scored 4.33 stars from 375 reviews.<\/p>\n<p class=\"css-9cqv6l-StyledPNParagraph e8utp6u0\">One shopper described it as their \u201cgo to shop monthly as we live 160kms away\u201d.<\/p>\n<p class=\"css-9cqv6l-StyledPNParagraph e8utp6u0\">Byford Aldi was close behind on 4.32 stars, with a customer praising the \u201cgreat shopping experience\u201d and saying the fruit and vegetables were good and prices competitive.<\/p>\n<p class=\"css-9cqv6l-StyledPNParagraph e8utp6u0\">Beeliar Aldi, rated 4.28 stars, also received praise for its staff.<\/p>\n<p class=\"css-9cqv6l-StyledPNParagraph e8utp6u0\">\u201cThe staff here are always helpful and go out of their way. My favourite Aldi store,\u201d one reviewer wrote.<\/p>\n<p class=\"css-9cqv6l-StyledPNParagraph e8utp6u0\">But not every Aldi store delivered the same experience.<\/p>\n<p class=\"css-9cqv6l-StyledPNParagraph e8utp6u0\">Mirrabooka was WA\u2019s lowest-rated Aldi, with 3.96 stars from 760 reviews, making it the fifth-lowest-rated Aldi nationally.<\/p>\n<p class=\"css-9cqv6l-StyledPNParagraph e8utp6u0\">Thornlie was next on 3.99 stars from 336 reviews, making it the ninth-worst nationally.<\/p>\n<p class=\"css-9cqv6l-StyledPNParagraph e8utp6u0\">Checkout arrangements were a recurring frustration among shoppers.<\/p>\n<p class=\"css-9cqv6l-StyledPNParagraph e8utp6u0\">At Mirrabooka, one reviewer said they were surprised there were no self-service checkouts.<\/p>\n<p class=\"css-9cqv6l-StyledPNParagraph e8utp6u0\">At Thornlie, a shopper complained that items normally available at Aldi were missing and self-service checkouts were \u201calways closed off\u201d.<\/p>\n<p class=\"css-9cqv6l-StyledPNParagraph e8utp6u0\">\u201cWorst Aldi I\u2019ve ever been to,\u201d they wrote.<\/p>\n<p class=\"css-9cqv6l-StyledPNParagraph e8utp6u0\">Other customers complained about queues and unavailable checkouts at Waikiki, Busselton, Southern River and Joondalup.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.newsbeep.com\/au\/wp-content\/uploads\/2026\/10\/bd7352a8a4181d78b135592a4e84d37078a792e6.jpg\" alt=\"Woolworths had WA\u2019s best individual store.\" class=\"css-16r7l45-StyledImage en5ut4d0\"\/>Camera IconWoolworths had WA\u2019s best individual store. Credit: News Corp AustraliaWoolworths has WA\u2019s best individual store<\/p>\n<p class=\"css-9cqv6l-StyledPNParagraph e8utp6u0\">Woolworths Perth Airport topped the WA rankings for all three supermarket chains, earning 4.46 stars from 589 reviews.<\/p>\n<p class=\"css-9cqv6l-StyledPNParagraph e8utp6u0\">The result placed it third nationally among Woolworths stores.<\/p>\n<p class=\"css-9cqv6l-StyledPNParagraph e8utp6u0\">Shoppers praised the store\u2019s cleanliness, stock levels, layout and staff.<\/p>\n<p class=\"css-9cqv6l-StyledPNParagraph e8utp6u0\">One reviewer described it as \u201calways clean tidy lots of stock and clear aisles\u201d, while praising employees for being friendly and extremely helpful.<\/p>\n<p class=\"css-9cqv6l-StyledPNParagraph e8utp6u0\">Another said: \u201cI have never had a bad experience at this store. Always well stocked, clean and tidy.\u201d<\/p>\n<p class=\"css-9cqv6l-StyledPNParagraph e8utp6u0\">The store\u2019s spacious layout and carpark also earnt favourable mentions.<\/p>\n<p class=\"css-9cqv6l-StyledPNParagraph e8utp6u0\">Woolworths Inglewood and Mt Pleasant were next in the WA rankings, both rated at 4.36 stars.<\/p>\n<p class=\"css-9cqv6l-StyledPNParagraph e8utp6u0\">But Cottesloe was the chain\u2019s lowest-rated WA store, with 3.76 stars from 270 reviews.<\/p>\n<p class=\"css-9cqv6l-StyledPNParagraph e8utp6u0\">Complaints included the quality and range of fresh produce, as well as customer service.<\/p>\n<p class=\"css-9cqv6l-StyledPNParagraph e8utp6u0\">One shopper said the \u201cquality of fresh fruit and veg is poor and offerings limited\u201d, adding that baked goods were sometimes frozen when displayed.<\/p>\n<p class=\"css-9cqv6l-StyledPNParagraph e8utp6u0\">Another complained about waiting at the deli counter while staff failed to help, followed by finding no one at the customer service desk.<\/p>\n<p class=\"css-9cqv6l-StyledPNParagraph e8utp6u0\">Warwick, rated 3.80 stars, and Booragoon, on 3.81, rounded out Woolworths\u2019 three lowest-rated WA stores.<\/p>\n<p class=\"css-9cqv6l-StyledPNParagraph e8utp6u0\">At Warwick, shoppers complained about rude or dismissive service, with one describing a staff member as \u201csuper rude\u201d after asking for assistance.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.newsbeep.com\/au\/wp-content\/uploads\/2026\/10\/a1eac0ab4ea2a75e004d0aebe6bed7f8a6ed343c.jpg\" alt=\"Coles recorded the lowest average rating of the three chains in WA.\" class=\"css-16r7l45-StyledImage en5ut4d0\"\/>Camera IconColes recorded the lowest average rating of the three chains in WA. Credit: Ian Waldie\/BloombergColes trails rivals in WA<\/p>\n<p class=\"css-9cqv6l-StyledPNParagraph e8utp6u0\">Coles recorded the lowest average rating of the three chains in WA with 4.04 stars.<\/p>\n<p class=\"css-9cqv6l-StyledPNParagraph e8utp6u0\">Its highest-rated WA store was Currambine with 4.34 stars from 271 reviews \u2014 enough to place it seventh nationally among 830 Coles stores.<\/p>\n<p class=\"css-9cqv6l-StyledPNParagraph e8utp6u0\">One shopper praised the store\u2019s \u201cgreat produce in store with ample parking available\u201d.<\/p>\n<p class=\"css-9cqv6l-StyledPNParagraph e8utp6u0\">Albany Orana was the second-highest-rated Coles in WA on 4.28 stars.<\/p>\n<p class=\"css-9cqv6l-StyledPNParagraph e8utp6u0\">\u201cThe staff are amazing, no matter how busy they are, they will stop and help you,\u201d one customer wrote.<\/p>\n<p class=\"css-9cqv6l-StyledPNParagraph e8utp6u0\">Tom Price, Northam, Byford and Busselton also featured among the chain\u2019s top-rated WA stores.<\/p>\n<p class=\"css-9cqv6l-StyledPNParagraph e8utp6u0\">Shoppers at those stores praised helpful staff, cleanliness, the range of products and parking.<\/p>\n<p class=\"css-9cqv6l-StyledPNParagraph e8utp6u0\">Coles Kununurra was the chain\u2019s lowest-rated WA store, scoring 3.72 stars from 701 reviews.<\/p>\n<p class=\"css-9cqv6l-StyledPNParagraph e8utp6u0\">Checkout arrangements were a major gripe.<\/p>\n<p class=\"css-9cqv6l-StyledPNParagraph e8utp6u0\">\u201cNo manned checkouts, prices don\u2019t match at the self checkouts,\u201d one shopper wrote.<\/p>\n<p class=\"css-9cqv6l-StyledPNParagraph e8utp6u0\">Another said: \u201cI can\u2019t believe they have zero staffed checkouts.\u201d<\/p>\n<p class=\"css-9cqv6l-StyledPNParagraph e8utp6u0\">Narrogin and Brighton Butler were next-lowest, both on 3.76 stars.<\/p>\n<p class=\"css-9cqv6l-StyledPNParagraph e8utp6u0\">At Brighton Butler, one reviewer complained that the shelves were in such poor order that it was difficult not to notice.<\/p>\n<p class=\"css-9cqv6l-StyledPNParagraph e8utp6u0\">\u201cThe shelves are a mess, not something I\u2019d normally even notice in a shop but that\u2019s how bad it is,\u201d they wrote.<\/p>\n<p class=\"css-9cqv6l-StyledPNParagraph e8utp6u0\">Maylands, North Armadale and Gosnells also featured among Coles\u2019 lowest-rated WA stores.<\/p>\n<p class=\"css-9cqv6l-StyledPNParagraph e8utp6u0\">Their reviews included complaints about click-and-collect orders, limited choice, missing price labels and long waits for staffed checkouts.<\/p>\n<p class=\"css-9cqv6l-StyledPNParagraph e8utp6u0\">At Gosnells, one shopper described customers waiting with full trolleys while only one register was operating near the kiosk.<\/p>\n<p>What makes a supermarket stand out?<\/p>\n<p class=\"css-9cqv6l-StyledPNParagraph e8utp6u0\"><a class=\"css-445i33-StyledTextLink ezegcyi0\" data-link-type=\"article-inline\" target=\"_blank\" rel=\"noopener nofollow\" href=\"https:\/\/seobacklinks.com\/\">SEO Backlinks<\/a> founder Oliver Weston said customer reviews showed that the shopping experience involved more than just prices.<\/p>\n<p class=\"css-9cqv6l-StyledPNParagraph e8utp6u0\">\u201cMost people choose a supermarket on price but the reviews show how much the store itself matters,\u201d he said.<\/p>\n<p class=\"css-9cqv6l-StyledPNParagraph e8utp6u0\">\u201cAt the bottom of the list, the same complaints come up again and again \u2014 one checkout open, self-serve checkouts switched off and gaps on the shelves.<\/p>\n<p class=\"css-9cqv6l-StyledPNParagraph e8utp6u0\">\u201cAt the top, reviewers talk about easy parking, quick checkouts and staff who help.<\/p>\n<p class=\"css-9cqv6l-StyledPNParagraph e8utp6u0\">\u201cAldi stores carry much the same range, so the difference between the best and the worst comes down to how each store is run.<\/p>\n<p class=\"css-9cqv6l-StyledPNParagraph e8utp6u0\">\u201cIf you have more than one Aldi nearby, check the reviews before you do your weekly shop.\u201d<\/p>\n<p class=\"css-9cqv6l-StyledPNParagraph e8utp6u0\">Mr Weston said the close ratings between Coles and Woolworths meant the experience at an individual store could influence where shoppers chose to go.<\/p>\n<p class=\"css-9cqv6l-StyledPNParagraph e8utp6u0\">\u201cThere\u2019s not much between Coles and Woolworths on price, so for most people it comes down to which store is closest and how that store treats them,\u201d he said.<\/p>\n<p class=\"css-9cqv6l-StyledPNParagraph e8utp6u0\">\u201cThe stores at the top of the list are mostly newer and bigger, with plenty of parking, and the reviews keep mentioning clean aisles and friendly staff.<\/p>\n<p class=\"css-9cqv6l-StyledPNParagraph e8utp6u0\">\u201cThose reviews sit right under the store\u2019s name when people search for a Coles near them, so a store that gets the basics right is winning shoppers before they\u2019ve even left home.\u201d<\/p>\n<p class=\"css-9cqv6l-StyledPNParagraph e8utp6u0\">The research used Google Maps ratings collected on October 5, 2026, with Aldi stores rechecked on Tuesday, October 20.<\/p>\n<p class=\"css-9cqv6l-StyledPNParagraph e8utp6u0\">It included open supermarkets with at least 200 reviews: 1044 Woolworths, 830 Coles and 545 Aldi stores nationally.<\/p>\n<p class=\"css-9cqv6l-StyledPNParagraph e8utp6u0\">Ratings were calculated from individual one-to-five-star reviews and rounded to two decimal places, with each store weighted equally when calculating state averages.<\/p>\n<p class=\"css-9cqv6l-StyledPNParagraph e8utp6u0\">Separate liquor and petrol outlets, online and distribution facilities, closed stores and duplicate listings were excluded.<\/p>\n<p class=\"css-9cqv6l-StyledPNParagraph e8utp6u0\">The results reflect Google customer ratings, rather than an independent assessment of supermarket prices, product quality or service.<\/p>\n<p>WA\u2019S TOP AND BOTTOM 10Woolworths<\/p>\n<p class=\"css-9cqv6l-StyledPNParagraph e8utp6u0\">Top 10<\/p>\n<p>Perth Airport \u2014 4.46 stars (589 reviews)Inglewood \u2014 4.36 (592)Mt Pleasant \u2014 4.36 (953)Eaton Fair \u2014 4.32 (317)Highgate Perth \u2014 4.32 (888)Byford Town Centre \u2014 4.30 (552)Port Coogee, North Coogee \u2014 4.30 (557)Harrisdale \u2014 4.30 (838)Seacrest, Wandina \u2014 4.30 (514)Banksia Grove \u2014 4.28 (608)<\/p>\n<p class=\"css-9cqv6l-StyledPNParagraph e8utp6u0\">Bottom 10<\/p>\n<p>Cottesloe \u2014 3.76 stars (270 reviews)Warwick \u2014 3.80 (424)Booragoon \u2014 3.81 (604)Katanning \u2014 3.87 (404)Yanchep \u2014 3.89 (545)Derby \u2014 3.89 (267)Beldon \u2014 3.90 (422)Palmyra \u2014 3.93 (533)Kalamunda \u2014 3.93 (428)Spearwood \u2014 3.96 (737)Coles<\/p>\n<p class=\"css-9cqv6l-StyledPNParagraph e8utp6u0\">Top 10<\/p>\n<p>Currambine \u2014 4.34 stars (271 reviews)Albany Orana \u2014 4.28 (698)Tom Price \u2014 4.26 (461)Northam \u2014 4.25 (533)Byford \u2014 4.23 (909)Busselton \u2014 4.23 (422)Riverton Parkwood \u2014 4.22 (1124)Southern River East \u2014 4.22 (276)Cockburn Gateway Success \u2014 4.21 (779)Carousel Cannington \u2014 4.21 (1281)<\/p>\n<p class=\"css-9cqv6l-StyledPNParagraph e8utp6u0\">Bottom 10<\/p>\n<p>Kununurra \u2014 3.72 stars (701 reviews)Narrogin \u2014 3.76 (475)Brighton Butler \u2014 3.76 (430)Kelmscott \u2014 3.77 (443)Maylands \u2014 3.82 (1090)Beldon \u2014 3.83 (494)North Armadale \u2014 3.84 (559)Gosnells \u2014 3.84 (1006)South Hedland \u2014 3.85 (451)Coles Local Angelo St, South Perth \u2014 3.86 (806)Aldi<\/p>\n<p class=\"css-9cqv6l-StyledPNParagraph e8utp6u0\">Top 10<\/p>\n<p>Northam \u2014 4.33 stars (375 reviews)Byford \u2014 4.32 (442)Beeliar \u2014 4.28 (292)Lakelands \u2014 4.27 (441)Mandurah \u2014 4.25 (979)Banksia Grove \u2014 4.24 (421)Butler \u2014 4.23 (953)Harrisdale \u2014 4.22 (679)East Victoria Park \u2014 4.22 (818)Mundaring \u2014 4.21 (523)<\/p>\n<p class=\"css-9cqv6l-StyledPNParagraph e8utp6u0\">Bottom 10<\/p>\n<p>Mirrabooka \u2014 3.96 stars (760 reviews)Thornlie \u2014 3.99 (336)Waikiki \u2014 4.04 (508)Secret Harbour \u2014 4.04 (240)Busselton \u2014 4.06 (705)Southern River \u2014 4.06 (620)Australind \u2014 4.06 (470)Midland \u2014 4.06 (274)Joondalup \u2014 4.07 (985)Armadale \u2014 4.07 (589)<\/p>\n","protected":false},"excerpt":{"rendered":"WA shoppers have delivered their verdict on the State\u2019s three major supermarket chains \u2014 with one store ranking&hellip;\n","protected":false},"author":2,"featured_media":935888,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[64,63,99,1625,44,5216,45],"class_list":["post-935887","post","type-post","status-publish","format-standard","has-post-thumbnail","category-business","tag-au","tag-australia","tag-business","tag-lifestyle","tag-news","tag-retail","tag-wa-news"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/935887","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/comments?post=935887"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/935887\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media\/935888"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media?parent=935887"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/categories?post=935887"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/tags?post=935887"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}