{"id":959673,"date":"2026-11-10T19:12:11","date_gmt":"2026-11-10T19:12:11","guid":{"rendered":"https:\/\/www.newsbeep.com\/au\/959673\/"},"modified":"2026-11-10T19:12:11","modified_gmt":"2026-11-10T19:12:11","slug":"westpac-outage-affecting-thousands-of-australians","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/au\/959673\/","title":{"rendered":"Westpac outage affecting thousands of Australians"},"content":{"rendered":"<p>Customers at one of Australia\u2019s big four banks have been affected by an outage, leaving them unable to access online banking services.<\/p>\n<p>Westpac acknowledged on social media that some customers were experiencing issues accessing the app, online banking, payID and Osko payments on Tuesday.<\/p>\n<p>The systems were still down at 11.45pm Tuesday. <\/p>\n<p>\u201cOur teams are continuing to work on getting our impacted services back up and running,\u201d a spokesman said in a post. <\/p>\n<p>\u201cWe\u2019re sorry for the ongoing disruption &#8211; we know how important it is to be able to access your banking when you need it.\u201d<\/p>\n<p>The bank said another update about the outage would be issued at 6am Wednesday. <\/p>\n<p>\u201cCall centre wait times are longer than usual,\u201d a spokesman said in an earlier post.<\/p>\n<p>Westpac apologised for the inconvenience and assured customers their teams were working to restore the affected services as quickly as possible.<\/p>\n<p>\u201cWe\u2019re sorry for the inconvenience and will provide further updates here,\u201d a spokesman said.<\/p>\n<p>Down Detector showed thousands of Westpac customers started experiencing problems early on Tuesday afternoon and had continued for several hours.<\/p>\n<p>Customers flooded social media, saying the issue had been ongoing for several hours and they were unable to pay direct debits or purchase items at the shops.<\/p>\n<p>\u201c(Once) again stuck at the checkout with out a way to access my own money,\u201d one person commented.<\/p>\n<p>\u201cMy daughter couldn\u2019t pay for fuel for the car.\u201d<\/p>\n<p>Westpac has been contacted for comment.<\/p>\n<p>Read related topics:<a class=\"topic_tag\" href=\"https:\/\/www.news.com.au\/topics\/westpac\" data-tgev-container=\"story-topic-links\" data-tgev-label=\"Westpac\" data-tgev-order=\"1\" data-tgev-metric=\"npv\" data-tgev=\"event10\" rel=\"nofollow noopener\" target=\"_blank\">Westpac<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"Customers at one of Australia\u2019s big four banks have been affected by an outage, leaving them unable to&hellip;\n","protected":false},"author":2,"featured_media":959674,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[527240,527232,399394,385260,390571,527249,376637,318760,527245,502924,527246,27621,63,9461,527239,7781,51521,527237,35431,391602,43,8176,303390,438070,527238,44,187436,37473,23851,527234,527247,527248,527244,191245,439641,527243,1314,391598,527242,385616,378319,377299,384585,527241,378343,527233,385628,475951,450923,25230,41,39,42,40,28333,527235,41313,8420,527250,527236,527231],"class_list":["post-959673","post","type-post","status-publish","format-standard","has-post-thumbnail","category-headlines","tag-s-big-four-banks","tag-11-45pm","tag-6am","tag-a-post","tag-a-spokesman","tag-a-spokesman-said-down-detector","tag-a-way","tag-afternoon","tag-an-earlier-post-westpac","tag-an-outage","tag-another-update","tag-aussies","tag-australia","tag-australians","tag-call-centre-wait-times","tag-comment","tag-customers","tag-direct-debits-or-purchase","tag-fuel","tag-further-updates","tag-headlines","tag-issues","tag-items","tag-my-daughter","tag-my-own-money","tag-news","tag-newswire-news","tag-one-person","tag-online-banking","tag-online-banking-services","tag-our-impacted-services","tag-our-teams","tag-payid-and-osko-payments","tag-problems","tag-several-hours","tag-several-hours-customers","tag-social-media","tag-some-customers","tag-the-affected-services","tag-the-app","tag-the-bank","tag-the-car","tag-the-checkout","tag-the-inconvenience","tag-the-issue","tag-the-ongoing-disruption","tag-the-outage","tag-the-shops","tag-their-teams","tag-thousands","tag-top-news","tag-top-stories","tag-topnews","tag-topstories","tag-tuesday","tag-tuesday-the-systems","tag-wednesday","tag-westpac","tag-westpac-customers","tag-westpac-outage","tag-your-banking"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/959673","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/comments?post=959673"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/posts\/959673\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media\/959674"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/media?parent=959673"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/categories?post=959673"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/au\/wp-json\/wp\/v2\/tags?post=959673"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}