Topline
PayPal and its mobile-payment app Venmo were down for thousands of users on Thursday morning, according to user reports on Downdetector, but the issue has since been resolved, a spokesperson for the company said.
Users reported issues logging in to the popular mobile payment app.
SOPA Images/LightRocket via Getty ImagesKey Facts
Outage reports peaked for Venmo around 11:50 a.m. EDT with over 8,300 users on Downdetector noting issues, but outage reports dropped sharply in the early afternoon.
Users reported issues accessing the app and logging in, according to the site.
Paypal outages peaked with nearly 10,000 reports just after 12 p.m. EDT, before reports quickly plummeted.
Both apps “experienced a brief service disruption that has since been resolved,” Caitlin Girouard, a spokesperson for PayPal, told Forbes in a statement.
Key Background
PayPal was founded in 1998 as a financial technology firm, and quickly grew to become one of the largest and most influential fintech companies in Silicon Valley. The company says it has 434 million active accounts, and processed 26 billion transactions in 2024. PayPal purchased Venmo, the popular mobile payment app, in 2013. The company said it had about 92 million active users on the platform as of 2024.