The popular INFO-Neige app, used by residents to track snow removal operations in real time, is no longer free after the City of Montreal ended its financial support for the service.
Users must now pay $4.99 for six months to access the app, a move that has drawn criticism from some residents.
INFO-Neige was developed about a decade ago after its creators won a hackathon aimed at improving snow removal tracking. The City of Montreal began using the service during the 2014–2015 winter season, but the $75,000 contract for 2024–2025 expired in April 2025 and was not renewed.
The app has been downloaded roughly 500,000 times over the past decade.
While Montreal no longer funds the service, INFO-Neige continues to operate in other municipalities, including Laval and Terrebonne, which still support the app financially.