A troubling report involving an Apple Watch has surfaced online, raising fresh concerns about the safety of wearable devices. A user claims their smartwatch suddenly overheated while on their wrist, causing a painful burn that later developed into a permanent scar shaped like the back of the watch. The person also alleges that Apple’s support process has dragged on for months without a clear resolution.
According to the user, the episode happened on September 24, 2025, while they were working at their laptop in the afternoon. They suddenly felt what they described as an intense surge of heat exactly where the watch was touching their skin.
The user says they quickly removed the device, but by then the skin had already been burned. Photos shared with the post show a distinct mark matching the shape of the Apple Watch’s rear sensor area, along with blisters and redness. Months later, the mark is reportedly still visible, leaving what the user says is a permanent scar.
The individual contacted Apple support the same day and shared images of both the injury and the device. According to their account, initial responses from support suggested the possibility of a skin reaction rather than a heat-related issue. The user, however, insists the sensation was clearly extreme heat.
Apple support later advised sending the watch to one of the company’s facilities in Ireland for further analysis, possibly to check for a battery-related fault. Apple reportedly agreed to arrange a device pickup, but the user claims that collection never happened. Attempts to escalate the issue also appear to have run into problems, including a scheduled Genius Bar appointment that the local Apple Store allegedly had no record of.
As of now, Apple has not publicly commented on the claim. Incidents of smartwatches causing burns are rare, and in many cases reported skin reactions have been linked to allergies, moisture buildup, or prolonged contact with metal components. Still, the user’s description of sudden heat and blistering has drawn attention online.
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