Stay safe near rivers
When the rivers and creeks rise in Calgary, stay away from the banks, including children and pets, as high flows can cause bank erosion and instability. Before going out on the river (rafting, fishing, kayaking), check calgary.ca/watersafety. If there is a boating advisory, stay off the river for your safety.
Direct rainwater away from your home
Eavestroughs and extensions should drain at least 1.5 metres (5 feet) away from your and your neighbours home and onto a landscaped area so the water can soak into the ground.
Help us keep an eye on storm drains
During intense rainfalls, storm drains can be temporarily overwhelmed and it may take some time for water to drain. In some areas of the city, we’ve installed a device in the storm drains to manage how fast water flows into the pipes from the storm drain that helps prevent the system from becoming overwhelmed with stormwater, avoiding water backups into basements or flooding into houses, garages and businesses.
If you see water pooling around storm drains and it hasn’t drained within 90 mins, take a photo and submit it via the 311 app or online request. This will help City crews respond on a priority basis. If safety is a concern or water is entering a building, contact 311 immediately.