The City of Winnipeg says its annual residential water meter reading program is set to begin this week.
According to a City of Winnipeg press release, meter readers will begin visiting homes on May 4, with the program running through August 28. Visits will take place on weekdays between 9 a.m. and 8:30 p.m.
City officials say the program helps ensure households provide at least one accurate meter reading each year, which is required under the Water By-law.
“Almost 11,000 customers have gone a year or longer without providing us with a meter reading,” said Councillor Ross Eadie, chairman of the Standing Policy Committee on Water, Waste and the Environment.
“Our annual meter reading program is an easy way for our customers to ensure they get at least one reading in every year to avoid violating the Water By-law and avoid potential huge bills when an actual reading is provided.”
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The City says meter readers will be identifiable by a uniform with the City of Winnipeg logo, a hand-held device, and photo identification. Residents are reminded to ask for identification before allowing anyone into their home. Meter readers will only knock on front and side doors.
Homeowners are encouraged to make sure their water meter is accessible and free of obstructions ahead of a visit. Residents are also asked to secure any dogs, as meter readers will not enter a home if a dog is loose.
If no one is home at the time of the visit, a meter reading card will be left with instructions on how to submit a reading by phone or online.
The City says submitting regular meter readings, including quarterly updates, can help identify leaks and ensure residents are billed accurately for their water use.
More information on water meter reading and billing is available through the City of Winnipeg. Residents can also contact the Utility Billing Centre by phone or email.