Theatre Calgary is warning theatre-goers to avoid secondary ticket sites offering tickets to its upcoming show at “extraordinarily high” prices.
In an email advisory, the theatre company said third-party resellers are offering tickets to its production of Come From Away at significantly inflated prices.
“Theatre Calgary is not affiliated with these sellers and cannot guarantee the validity of tickets purchased outside of our official website or Box Office,” the advisory said.
Christopher Loach, Theatre Calgary’s director of media relations, said tickets are still available for as low as $49, but some are being listed on secondary sites for more than $700.
Loach said one patron paid around $400 for a pair of tickets, which is higher than Theatre Calgary’s official prices, which range from $49 to $130.
“We don’t want anybody paying more than they need to, and we cannot guarantee the validity of any tickets purchased on a secondary site,” Loach said.
He added resale pricing is rarely an issue for Theatre Calgary shows, but is more common with bigger-name productions that have Broadway ties.
“We’re just trying to make sure that people don’t go to the wrong place to buy tickets,” he said. “We certainly don’t want people to think that it should cost that much to go to a Theatre Calgary show.”
Theatre Calgary said people should avoid buying tickets at prices listed in the $400 to $800 range, or prices listed in U.S. dollars and are not on the official ticketing page.
The company encourages people to buy tickets directly through its website, or by calling the box office at 403-294-7447. Tickets are still available for many dates.
Come From Away opens Friday and is set to run until June 27 at the Max Bell Theatre.