After nearly a decade of planning and construction, Metrocare has opened its new Hillside Campus in west Oak Cliff.
“This is the first facility that Metrocare has designed and built that basically allows for all services that we provide and offer to the community to happen here,” said Kevin Boyd, chief facilities planning and construction officer. “At all of our other locations around Dallas County, when someone comes to us, depending on their need, we might have to send them to another site. This is a one-stop-shop kind of style.”
Metrocare is the largest mental health service provider in Dallas County. The nonprofit provides services to people of all ages regardless of their ability to pay.
Metrocare serves approximately 50,000 children and adults annually. With the new campus, the organization aims to serve an additional 13,000 people.
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Boyd, who has been with Metrocare for more than a decade, said the project began about eight years ago and represents years of input from staff, clinicians, program leaders and the community.
The 10-acre site, long used for psychiatric care, has undergone a total transformation. The property once housed Beverly Hills Psychiatric Hospital, built in the 1940s, which Metrocare — then known as Dallas County Mental Health and Mental Retardation — purchased in the late 1970s.
The buildings were in such poor condition that it was more expensive to continue making repairs and providing maintenance. The organization instead started looking to build a new campus. Demolition of the old 12-building campus began in 2021, followed by new construction later that year.
Built with intentionality
The new $96 million Hillside Campus is at 3242 Remond Drive. It features a mental health clinic offering comprehensive treatment for children, adults, families, veterans, and individuals with disabilities. An adjacent client services building will consolidate Metrocare’s countywide operations, including training, research and an on-site pharmacy.
The campus reflects a trauma-informed design philosophy, said Tate Ringer, chief strategy officer at Metrocare.
“Everything you’ll see — from the color of the walls to the way the tile feels — was designed with trauma-informed care in mind,” Ringer said. “It’s really about creating an environment that promotes healing and inclusivity.”
That inclusivity extends to the outdoor spaces, including a playground. It’s a place for children who want to visit, siblings, individuals with disabilities, and the entire family.
An aerial view shows the design detail of an outdoor serenity space at the new Metrocare facility, which will provide services for the homeless population throughout the area. A tour was held at its location at 3242 Redmond in Dallas, on October 16, 2025.
Steve Hamm / Special Contributor
The campus features a terrace where patients, their families and employees can enjoy views of the surrounding green spaces and the Dallas skyline. There is also a cafeteria that individuals with intellectual and developmental disabilities will operate.
“You can’t expect to have healing in a place that is dilapidated,” Ringer said. “It’s about creating a facility that promotes hope.”
Metrocare opens new hillside campus to expand mental health services in Dallas
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There is also a tranquil garden that was restored with native plants, featuring a water fountain and benches. Both the garden and the cafeteria will be open to the public.
The design also incorporates public art and local collaboration. The parking garage screen was created by Dallas ISD students from CityLab High School.
“We want people to come see us, know who we are, understand what we do,” Boyd said. “We want them to be proud that they’re associated with us.”
Metrocare reused materials from the old campus wherever possible, transforming wood from felled trees into interior features such as a donor wall and tables. More than 100 new trees were planted, double the number removed during construction. Bricks from the old buildings were saved and reused for the conference center.
A spacious outdoor All-Abilities playground is readily accessible from the Child and Adolescent Clinic within the new Metrocare facility, which will provide services for the homeless population throughout the area. A tour was held at its location at 3242 Redmond in Dallas, on October 16, 2025.
Steve Hamm / Special Contributor
Looking ahead, Boyd said, Metrocare’s focus will be on helping clients transition smoothly to the new campus and on continuing community education about mental wellness.
“There’s already enough stigma associated with mental health,” Boyd said. “I don’t ever want our facilities to be a reason someone decides not to seek help.”