A charity which received gas bills totalling £17,000 despite not having a gas supply has had its debt cleared.
The gas meter at Lifelong Ability North East (Lane) base in Wallsend, North Tyneside, was capped before the charity moved in in 2023, yet energy company Engie still sent monthly bills.
Lane trustee Gill Gray said she was relieved at the U-turn but was frustrated that they had been fighting the bills for two years yet “all of a sudden, just because the press are involved, it’s suddenly okay”.
Engie apologised and said it was reviewing its processes. It also said it would make a “charitable donation” to Lane.