Electric scooter riders are visiting emergency departments in Mississauga in growing numbers with an assortment of injuries, hospital officials say.
The data, which shows a steady rise in e-scooter-related injuries — some of them severe — between early 2023 and late 2025, is expected to be a topic of discussion among councillors on Wednesday at Mississauga city council.
In a letter to the mayor and council, Dr. Sarah McClennan, Trillium Health Partners’ chief and medical director, emergency and urgent care, pointed to a significant increase in visits to the ERs at both Mississauga Hospital and Credit Valley Hospital.
“As e-scooter use increases across Mississauga, we are seeing a corresponding rise in related injuries,” the letter reads, noting Mississauga’s two hospitals recorded 738 e-scooter-related visits to their ERs between April 2023 and this past November.
The numbers also show a year-over-year increase during that period.
“The most common injuries include fractures, sprains, lacerations and head injuries. These injuries often result from falls, collisions, multiple riders on a single scooter, failure to follow traffic signals or riding on sidewalks where interactions with pedestrians increase risk,” the letter from Dr. McClennan continued. “We are also seeing upper extremity trauma and head injuries, some of which are severe.
“Many of these injuries are preventable. Helmet use remains one of the most important protective measures to reduce the risk of serious head injury. Riding at safe speeds, avoiding distracted or impaired riding, ensuring one rider per scooter and following traffic rules and pedestrian spaces are important safety practices to support injury prevention.”
Over the two-and-a-half-year span, the top individual months for number of emergency department visits were:
June 2025 (69 visits)
July 2024 (62 visits)
July 2025 (58 visits)
September 2024 (48 visits)
August 2025 (45 visits)
Hospital officials said their letter is in response to city council’s recent discussion and interest in e-scooter safety in Mississauga.
(Source: Trillium Health Partners — numbers for Mississauga and Credit Valley hospitals)
Numbers from the ERs at the city’s two hospitals come as City of Mississauga officials consider their next move concerning the use of electric scooters, particularly the renting out of the personal mobility devices through the city’s relatively new e-scooter and e-bike rental program.
Ward 8 Coun. and Deputy Mayor Matt Mahoney said at city council on Feb. 25 that Mississauga should “pause” its program — as it relates to the e-scooters only — until various safety issues surrounding use of the micromobility devices are addressed.
He suggested a “regulatory framework” is needed to better manage the use of e-scooters, but first the city must temporarily halt its program and then do some homework before taking next big steps on that front.
Ward 8 Coun. and Deputy Mayor Matt Mahoney wants to “pause” e-scooter rentals in Mississauga until safety concerns can be properly addressed.
Mississauga’s e-scooter/e-bike rental program, which since summer 2024 has made some 900 electric scooters and 300 electric bikes available for people to rent and use at various places including parks, the downtown core and other neighbourhoods throughout the city, was reviewed by senior city staff this past fall with an eye toward identifying areas for improvement in spring/summer 2026.
Privately owned e-scooters also a concern, says Mahoney
The latest report concluded the program “has demonstrated performance improvements in 2025 with increased ridership, improved parking compliance and reduced complaints.”
Still, concerns over the safe use of e-scooters remain.
Beyond the city’s rental program, Mahoney has also expressed worries about the dangerous use of privately owned electric scooters on roads, sidewalks and elsewhere across the city.
“It’s the Wild West (out there),” he said last fall, not mincing words in describing what he views as a chaotic environment in which people of all ages seem to be riding the micromobility devices with reckless abandon — endangering themselves and others.
Last September, Mahoney called for a ban on e-scooters, saying at the time “these things scare the hell out of me.”
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