Best for: Everything from solo travel to a romantic getaway or business trips
Location: Heart of downtown Vancouver
Can’t-miss feature: The outdoor pool and Orrin Spa
In a nutshell: Spacious rooms, great amenities and the city at your fingertips, not much more you could want in a hotel.
People were devastated when one of only two of North America’s Shangri-La hotels closed in 2025, one still remains in Toronto, but it quickly re-opened under the Hyatt brand. It will re-open as a Park Hyatt when renovations are complete hopefully by the end of 2026. It more or less already has that feel with immaculate service, streamlined, yet elevated design and great amenities like an outdoor pool, gym with a view and chef driven restaurant. You’ll want for nothing in its spacious rooms and central location. It’s equally as good for a business traveler who is pressed for time or a couple who is looking to have an urban, never leave the hotel, reprieve from busy life. Be sure to take a dip in the outdoor pool or at least lounge by it.
Rooms
Sizeable ranging from from 400sqft for a basic room to 1395sqft for the penthouse. It has 119 guest rooms and suites making it one of the city’s midsize hotels. Design wise, it’s generically luxurious, plenty of wood accents and neutral tones. Natural light abounds in each room class.
Food and drink
The property’s marquee restaurant, Carlino, blends the flavors of Italy with local Pacific Northwestern ingredients. Expect to find dishes like a fontina filled omelet for breakfast, Tuscan kale caesar salads for lunch and locally sourced lobster agnolotti for dinner. Vibe leans dimly lit and you’re just as likely to see a group of locals celebrating as you are a hotel guest. There’s also a grab and go juice bar poolside too in the warmer months for all your smoothie and cocktail needs.
Amenities and experiences
The outdoor pool and spa are two of the hotel’s best features. The pool is heated, with a hot tub as well that’s a perfect respite from the busy city below. If you have time, book the signature Orrin Detoxifying Ritual that combines a clay exfoliating scrub and a lymphatic massage. The gym is also above par with a decent city view, Peloton bikes and a yoga room.
What to do nearby
Right in the heart of the city. Steps to Gastown, Robson Street shopping and not too from iconic Stanley Park. The hotel can organize picnic baskets for you to take to the beach or park as well as a private yacht charter to explore the coast.
The backstory
Until very recently it was a much beloved Shangri-La hotel. It’s currently undergoing upgrades but will re-open as a Park Hyatt soon. You would never know it’s not already there yet. It feels perfectly updated already.
Wellness: There’s a great gym, pool, and Orrin spa
Insider tip: The picnic baskets the hotel can provide upon request are great to take to Stanley Park. Filled with local goodies. Ask them to arrange bike rental as well and you’ll have a lovely afternoon, of course only on a rain-free day!
Final considerations: A great Hyatt in the heart of downtown that works for just about every kind of traveler.
Family friendly: Yes, connecting rooms offered
Accessibility: Accessible room information is available here
Loyalty group: World of Hyatt