Uber Turns Its Best AI Engineers Loose on the Rest of the Business
Remember the executive who sparked the tokenmaxxing panic earlier this year after saying Uber had already blown through…
A married founder duo’s company, 14.ai, is replacing customer support teams at startups
The customer service industry is in a bit of flux, thanks to AI. Investors and corporate leaders have…
What’s Next After Customer Service?
The Gist Beyond customer service. Voice AI is already embedded in daily life, with new applications set to…