Internet providers in Oshawa and Hamilton are teaming up to strengthen broadband service in Durham Region.<\/p>\n
Durham Broadband, part of the Oshawa Group of Companies, and Hamilton Community Enterprises (HCE) Telecom have entered into a strategic partnership that will give customers in Durham access to HCE Telecom\u2019s broader product portfolio, adding technical capabilities and security.<\/p>\n
The collaboration brings together complementary strengths, enabling expansion into new markets while offering customers a wider range of solutions supported by combined expertise, said Durham Broadband CEO Daniel Arbour.<\/p>\n
\u201cThis agreement represents a major step forward for broadband services in Durham Region,\u201d Arbour said. \u201cBy combining HCE\u2019s strong customer relationships with our extensive infrastructure, we\u2019re able to deliver new opportunities, greater reliability, and enhanced value to customers. Together, we\u2019re building a stronger, more connected future for the region and beyond.\u201d<\/p>\n
Going forward, HCE Telecom will lead sales, marketing, and day\u2010to\u2010day operations for the combined offering, while Durham Broadband will continue to provide infrastructure and field support, leveraging Durham Broadband\u2019s Dark Fibre network. Working closely together, the organizations will focus on delivering a seamless, reliable customer experience.<\/p>\n
\u201cThe impact HCE will bring to Durham Broadband centers on delivering transformative next-generation solutions and an uncompromising commitment to excellent customer support,\u201d said HCE EEO Jeff Cowan, CEO. \u201cBy leveraging HCE\u2019s advanced portfolio high-speed internet, resilient networking, and smart, scalable platforms Durham Broadband will be empowered to expand its customer reach, drive digital modernization, and help local communities compete and thrive. Customers will benefit from innovative services previously unavailable, all while continuing to receive the trusted, local support they expect\u201d<\/p>\n
Durham Broadband has been developing the fibre network in Durham Region since 2002 and is now a full-service internet service provider. HCE Telecom has been providing business internet, private networking, and cybersecurity solutions\u00a0in Hamilton and the GTA since 2015.<\/p>\n