{"id":1814,"date":"2025-07-17T04:09:13","date_gmt":"2025-07-17T04:09:13","guid":{"rendered":"https:\/\/www.newsbeep.com\/ca\/1814\/"},"modified":"2025-07-17T04:09:13","modified_gmt":"2025-07-17T04:09:13","slug":"is-soundhound-gaining-ground-in-healthcare-ai-adoption-july-16-2025","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/ca\/1814\/","title":{"rendered":"Is SoundHound Gaining Ground in Healthcare AI Adoption? &#8211; July 16, 2025"},"content":{"rendered":"<p>                                        Key Takeaways<br \/>\n                                         SOUN renewed and expanded deals with three established healthcare organizations in Q1 2025.  Its Amelia 7.0 AI agents automate tasks like billing, scheduling and prescription reorders.  SOUN saw a 5x jump in ticket volume and faster resolution times through enterprise automation.                        <\/p>\n<p>SoundHound AI, Inc. (SOUN Quick Quote<a href=\"https:\/\/www.zacks.com\/stock\/quote\/SOUN\" class=\"hoverquote-container-od analytics_tracking hoverquote-pos\" rel=\"SOUN nofollow noopener\" show-add-portfolio=\"true\" id=\"commentary_body-SOUN-txt\" style=\"font-weight:bold;\" target=\"_blank\">SOUN<\/a>  &#8211;  <a class=\"in_copy newwin\" href=\"https:\/\/www.zacks.com\/registration\/premium\/login\/?ALERT=zrmodule&amp;mode=zrmodule&amp;t=SOUN&amp;ADID=ZCOM_ARTICLEBODY_TCK_ANALYSTBLOG_252_2585733_SOUN&amp;icid=BLOG-Analyst_Blog\" quick_take-2585733-free_report-commentary_body-text-soun=\"\" alt=\"Free Report\" title=\"Free Report\" rel=\"nofollow noopener\" target=\"_blank\">Free Report<\/a>)     is carving a niche with its voice-enabled agentic artificial intelligence (\u201cAI\u201d) platform and recent developments indicates that healthcare is becoming a notable area of adoption. In the first quarter of 2025, SoundHound reported that three well-regarded healthcare organizations renewed and expanded their engagements with it. This included a major medical billing firm, a provider of at-home diagnostic services and a healthcare system operating a dozen hospitals in the Midwest. These renewals reflect not only confidence in SoundHound\u2019s technology but also growing traction within the healthcare vertical.<\/p>\n<p>The company\u2019s agentic AI platform, Amelia 7.0, launched during the quarter, offers a fleet of AI agents capable of executing tasks autonomously, such as scheduling, billing and information retrieval, without human intervention. These agents are integrated with SoundHound\u2019s proprietary voice AI, allowing for human-like interaction. The company cited examples where patients could reorder prescriptions, pay bills and make new appointments through seamless voice interactions. This end-to-end functionality is designed to support real-world healthcare operations and drive higher efficiency.<\/p>\n<p>The company highlighted healthcare as one of the sectors showing consistent enterprise momentum. As of the first quarter, SoundHound\u2019s enterprise segment experienced strong interaction growth, with it handling a fivefold increase in ticket volume quarter over quarter and reducing resolution time significantly due to automation.<\/p>\n<p>With these developments, SoundHound is increasingly positioned to scale its presence in healthcare as organizations look to modernize engagement and streamline workflows using voice AI.<\/p>\n<p>Competition in the Voice-Powered AI Solutions Market<\/p>\n<p>As SoundHound gains traction in the voice-AI market, competition is intensifying from larger players like Microsoft Corporation (MSFT Quick Quote<a href=\"https:\/\/www.zacks.com\/stock\/quote\/MSFT\" class=\"hoverquote-container-od analytics_tracking hoverquote-neg\" rel=\"MSFT nofollow noopener\" show-add-portfolio=\"true\" id=\"commentary_body-MSFT-txt\" style=\"font-weight:bold;\" target=\"_blank\">MSFT<\/a>  &#8211;  <a class=\"in_copy newwin\" href=\"https:\/\/www.zacks.com\/registration\/premium\/login\/?ALERT=zrmodule&amp;mode=zramodule&amp;t=MSFT&amp;ADID=ZCOM_ARTICLEBODY_TCK_ANALYSTBLOG_252_2585733_MSFT&amp;icid=BLOG-Analyst_Blog\" quick_take-2585733-free_report-commentary_body-text-msft=\"\" alt=\"Free Report\" title=\"Free Report\" rel=\"nofollow noopener\" target=\"_blank\">Free Report<\/a>)     and Amazon.com, Inc. (AMZN Quick Quote<a href=\"https:\/\/www.zacks.com\/stock\/quote\/AMZN\" class=\"hoverquote-container-od analytics_tracking hoverquote-neg\" rel=\"AMZN nofollow noopener\" show-add-portfolio=\"true\" id=\"commentary_body-AMZN-txt\" style=\"font-weight:bold;\" target=\"_blank\">AMZN<\/a>  &#8211;  <a class=\"in_copy newwin\" href=\"https:\/\/www.zacks.com\/registration\/premium\/login\/?ALERT=zrmodule&amp;mode=zramodule&amp;t=AMZN&amp;ADID=ZCOM_ARTICLEBODY_TCK_ANALYSTBLOG_252_2585733_AMZN&amp;icid=BLOG-Analyst_Blog\" quick_take-2585733-free_report-commentary_body-text-amzn=\"\" alt=\"Free Report\" title=\"Free Report\" rel=\"nofollow noopener\" target=\"_blank\">Free Report<\/a>)    , who are also accelerating efforts in agentic artificial intelligence.<\/p>\n<p>Microsoft, with its Azure OpenAI integrations and Nuance Communications unit, offers substantial restrictions in the market that SoundHound AI operates in. Nuance\u2019s deep roots in healthcare voice automation and conversational AI give Microsoft a strong enterprise footprint, with Azure offering tools for custom enterprise workflows.<\/p>\n<p>Furthermore, Amazon\u2019s voice assistant Alexa Auto seems to be another market competitor for SOUN. Amazon\u2019s Alexa Auto leverages its consumer ecosystem to deliver in-car voice functionality. The strength lies in smart home integration and brand familiarity, but OEMs increasingly seek white-labeled, customizable alternatives, an area where SoundHound differentiates.<\/p>\n<p>SOUN\u2019s Price Performance &amp; Valuation Trend<\/p>\n<p>Shares of SoundHound have gained 44.5% in the past three months compared with the <a href=\"https:\/\/www.zacks.com\/stocks\/industry-rank\/industry\/computers-it-services-218\" rel=\"nofollow noopener\" target=\"_blank\">industry<\/a>\u2019s growth of 9.5%.<\/p>\n<p style=\"text-align: center;\"><img decoding=\"async\" alt=\"Zacks Investment Research\" src=\"https:\/\/www.newsbeep.com\/ca\/wp-content\/uploads\/2025\/07\/113917.jpg\"\/><br \/>Image Source: Zacks Investment Research<\/p>\n<p>SOUN stock is currently trading at a premium compared with the industry peers, with a forward 12-month price-to-sales (P\/S) ratio of 24.05X, as evidenced by the chart below.<\/p>\n<p style=\"text-align: center;\"><img decoding=\"async\" alt=\"Zacks Investment Research\" src=\"https:\/\/www.newsbeep.com\/ca\/wp-content\/uploads\/2025\/07\/113918.jpg\"\/><br \/>Image Source: Zacks Investment Research<\/p>\n<p>SoundHound currently carries a Zacks Rank #3 (Hold). You can see <a href=\"https:\/\/www.zacks.com\/stocks\/buy-list\/?ADID=zp_1link&amp;ICID=zpi%20_1link\" rel=\"nofollow noopener\" target=\"_blank\">the complete list of today\u2019s Zacks #1 Rank (Strong Buy) stocks here<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"Key Takeaways SOUN renewed and expanded deals with three established healthcare organizations in Q1 2025. Its Amelia 7.0&hellip;\n","protected":false},"author":2,"featured_media":1815,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[34],"tags":[49,48,2517,2518,84,392,1829,2512,2513,2515,2516,2514,2519,2520,2511,121,2521,176],"class_list":{"0":"post-1814","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-healthcare","8":"tag-ca","9":"tag-canada","10":"tag-financial","11":"tag-financial-planning","12":"tag-health","13":"tag-healthcare","14":"tag-investing","15":"tag-investment","16":"tag-investment-advice","17":"tag-online-investment","18":"tag-online-stock-trading","19":"tag-online-trading","20":"tag-quote","21":"tag-quotes","22":"tag-stock","23":"tag-stock-market","24":"tag-stock-quotes","25":"tag-stocks"},"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/posts\/1814","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/comments?post=1814"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/posts\/1814\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/media\/1815"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/media?parent=1814"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/categories?post=1814"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/ca\/wp-json\/wp\/v2\/tags?post=1814"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}